SUNPATH MONGOLIA

This is a review on my experience with Sunpath over communication and customer service.
I was interested in visiting Mongolia after watching some Youtube videos and contacted sunpath by email with a simple question, How much would the 12 day tour of Tsaatan Northern Mongolian tour cost?
Cost of the tours are not mentioned on their website but they seem to be hesitant to let me know about it, Why?!
I told them that I can book my holiday from June onwards but the reply I got was this: Thank you for contacting us. Could you please contact me after confirmed your holiday.
Best regards:
DOLJMAA SONGOROV

Why can't I know about the expenses? I need to know this BEFORE my travel so I can budget and plan for my holidays.
This makes me think that they are hiding something, Maybe there are hidden charges/fees that they will demand later when I'm already there?

Imagine what level of customer service I will get AFTER I pay them in advance!

Mongolia is one of the few remaining frontiers, and Sunpath does it well. Godd cost-to-tour ratio.

Our recent tour of the Gobi desert was excellent. Doljmaa was incredibly easy to communicate with prior to our arrival in Mongolia and ensured that the tour catered to our intended trip.
On the tour, Kulan and Jahar were incredibly informative, kind and helpful and went out of their way to ensure we felt safe and comfortable whilst also teaching us lots about the local area.
I would highly recommend this company for tours and thank you very much for making our trip so special and memorable!

I opted for Sunpath Travel to go to a day trip to Terelj National Park. The tour guide was professional and kind. The owner was also very kind and met with us before the trip and called us to make sure we were okay after the trip. Everything went smoothly and I really appreciate the efforts the driver, tour guide, and owner took to make us feel comfortable.

A friend and I contacted Sunpath before our trip to Mongolia to ask them to customise our stay there. Doljmaa was extremely accommodating and found a perfect plan for us including the Gobi, Central Mongolia, and Lake Khüvsgül. Puuje, our guide, and Baagi, our driver, made our experience amazing, explaining everything we needed to know but also making us feel at home. 100% recommended!