ZASH COUNTRY BOUTIQUE HOTEL
Das Hotel verfügt über Zimmer und Suiten mit Panoramafenstern und ein Restaurant, das köstliche sizilianische Spezialitäten serviert.
Umgeben von Zitronen- und Orangenbäumen befindet sich dieses schöne Anwesen auf einem Landgut, das lange Zeit Privatleuten gehörte, die es als Ferienhaus nutzten. Heute ist es in ein Hotel umgewandelt worden und umfasst zehn Zimmer und Suiten, von denen einige Glaswände haben, die die Natur hereinlassen und außergewöhnliche Panoramen bieten. Das hoteleigene Restaurant, das mit einem Michelin-Stern ausgezeichnet wurde, serviert köstliche sizilianische Spezialitäten und ist definitiv einen Besuch für ein romantisches Abendessen wert.
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Meinungen der Mitglieder zu ZASH COUNTRY BOUTIQUE HOTEL
Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.
Punteggio hotel: non classificato, peccato sia impossibile dare zero stelle.
Le tre addette all’accoglienza sono state incapaci di gestire un inconveniente inaccettabile: box doccia sporco, qualità dell’aria pessima e filtri clima da ostello del terzo mondo(vedi condizione filtri e splitter in foto), ecc. Arroganti e scorbutiche, poco professionali; incapaci di gestire la clientela di riferimento.
Nota positiva per la signora addetta al bar della piscina: cordiale, preparata e brava in tutto.
SPA: discreta e dozzinale, un vero peccato.
Ristorante: eccellente, ma fossi nello chef cambierei aria. Sia il maître sia il sommelier hanno dialogato ad alta voce con due clienti qualificatesi come ex colleghe del vicino ristorante facendo baccano tutta la serata a detrimento dell’atmosfera. Noi basiti. Mai più.
First and foremost, the location of the hotel is problematic. The rooms are situated right next to a train track, and the trains start running as early as 5 am. The noise from the passing trains is not only disruptive but also makes it nearly impossible to get a good night's sleep. It's astounding that a hotel claiming to be a spa retreat would overlook such a fundamental issue.
Furthermore, the overall maintenance of the rooms was subpar. The air conditioning unit in my room was old and incredibly noisy, making it difficult to find any respite from the stifling Sicilian heat. The condition of the floor was also disappointing, with noticeable scratches and marks, giving the room a tired and neglected appearance.
The lack of attention to detail and the noisy surroundings made it impossible to relax and enjoy the supposed "spa" experience that this hotel promises. It's disheartening to see a property that boasts luxury and tranquility fail so miserably in delivering on those promises.
My stay at Zash Spa Hotel was a major disappointment. I cannot recommend this hotel to anyone seeking a peaceful and rejuvenating getaway. It is essential for the management to address the noise issue, invest in room maintenance, and improve overall guest experiences if they hope to attract and retain customers seeking a true spa retreat.
Where to start in reviewing this hotel?
Well - the room was absolutely amazing, with a large bedroom and lounge overlooking the lemon grove and and our private pool with spa options.
The Michelin star restaurant was very good indeed. We had the 7 course taster menu, but I think that was actually a bit too big. The wine list was good and the sommelier was helpful without upselling too much.
On a Tuesday they have a pizza night, but otherwise the Michelin star restaurant is the only choice, and thats a bit too much if (as we were) you are there for a few days.
Breakfast and lunch were in a small outside bistro area. Breakfast was lovely - cooked to order and plenty to choose from, if a little to carbs based - but lunch was pricey and a bit limited.
The Spa is okay, but don’t come here if you are specifically looking for a spa break. There are only 17 rooms in total, and the spa reflects that.
Service was lovely. With only 17 rooms and a small team everyone quickly gets to know you and make you feel at home. This was most noticeable at breakfast where I was made to feel like an old friend from day one.
Finally, this hotel is very convenient for Etna, not to be missed