ALL SUITES APPART HOTEL MERIGNAC * * *
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2024
Möblierte Zimmer im zeitgenössischen Stil für bis zu 6 Personen in Mérignac.
Die Résidence All Suites befindet sich im Herzen eines 2 Hektar großen Geländes in Mérignac. Allein können Sie sich in einem 20 m² großen Studio mit Dusche und Kochnische einrichten. Die T3-Apartments haben zwei separate Schlafzimmer und einen Schlafbereich im Wohnzimmer und einige bieten Platz für bis zu 6 Personen. Alle Wohnungen sind in einem modernen Stil eingerichtet und mit Telefon, Fernseher und WLAN ausgestattet. Der Küchenbereich mit Mikrowelle, Kühlschrank, Kochplatten und Geschirr (die Dreizimmerwohnungen sind mit Geschirrspüler ausgestattet) lässt Ihnen während Ihres Aufenthalts echte Autonomie. Sie können Ihr Frühstück im Raum einnehmen. Der Parkplatz ist kostenlos und gesichert und die Wäsche wird gestellt (Betten sind bei der Ankunft gemacht). Erkundigen Sie sich nach den verschiedenen Wohnungsgrößen und Preisen (degressiv je nach Anzahl der Übernachtungen). Eine gute Alternative zur klassischen Hotellerie.
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Meinungen der Mitglieder zu ALL SUITES APPART HOTEL MERIGNAC
2.1/5
33 meinung
Preis-Leistungs-Verhältnis
Lokalisierung
Sauberkeit
Dienst
Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.
Besucht in september 2023
If there was the possibility of giving 0 star, I would do it. This place is not safe at all! very dirty, smelly rooms dirty bed covers and towels! It is a disaster that we call this place a "hotel"! I dont upload photos, there is enough on other review!
Meinung übersetzen
ALL SUITES APPART HOTEL MERIGNAC
Leiterin
18/09/2023 à 10:24
Dear Sir,
Thank you for your comments which I shared with my team.
We are sorry to know that your stay did not meet your expectations and please accept my apologies.
It is important to us you have brought this information.
Our team will mobilize to improve quickly the problems you have met.
I hope to have the chance to change your mind on the occasion of another stay in our All Suites Appart Hotels establishments.
I hope to see you again in one of our All Suites Apart Hotel establishments.
Sincerely,
Laurent Manager of the establishment
Thank you for your comments which I shared with my team.
We are sorry to know that your stay did not meet your expectations and please accept my apologies.
It is important to us you have brought this information.
Our team will mobilize to improve quickly the problems you have met.
I hope to have the chance to change your mind on the occasion of another stay in our All Suites Appart Hotels establishments.
I hope to see you again in one of our All Suites Apart Hotel establishments.
Sincerely,
Laurent Manager of the establishment
Übersetzung ansehen
Besucht in september 2023
Terrible! DONT GO THERE!!
Condition was poor, the rooms were DIRTY!
Walls were stained, curtains were stained, kitchen cabinets had grease stains and dripps, counter top was damaged, scratched and dirty, floors were sticky, spider webs in the corners. Disgusting!
After seeing the room, We immediately checked out within 30 minutes and went to another hotel. Unhygienic.. could not put my family through that horror.
I've been trying to get my money back due to the poor conditions, but all the hotel management does is refer to the "no cancelation" policy.
Reason we cancelled, was due to the poor hygiene! However that doesnt concern them apparently. They dont care about the customers.
Booking was done through booking.com and no one is taking responsibility. Best they can offer is a 30% "compensation", however it is taking for ages to get the refund....
I give it 1 star, since I cant go any lower..... this doesnt deserve any star...
I cannot reply to their reaction, so I'm adjusting it.
You are claiming I was offered a different room 3 times, and that we complained about the height and temperature.. This is FALSE.
We never complained about these things.. We complained about the HYGIENE! This was in a very poor state (and was so throughout the entire establishment) We refused to stay there another second. We were asked if we wanted to check out another room, but the person behind the reception didnt seem surprised about our complaints at all.. (as if they were used to it).
Also the "discount" still hasnt been processed and I'm still waiting for booking.com to finalize this, which is dragging on because according to them, the hotel still hasnt refunded them the money..
Please get your facts right!
Condition was poor, the rooms were DIRTY!
Walls were stained, curtains were stained, kitchen cabinets had grease stains and dripps, counter top was damaged, scratched and dirty, floors were sticky, spider webs in the corners. Disgusting!
After seeing the room, We immediately checked out within 30 minutes and went to another hotel. Unhygienic.. could not put my family through that horror.
I've been trying to get my money back due to the poor conditions, but all the hotel management does is refer to the "no cancelation" policy.
Reason we cancelled, was due to the poor hygiene! However that doesnt concern them apparently. They dont care about the customers.
Booking was done through booking.com and no one is taking responsibility. Best they can offer is a 30% "compensation", however it is taking for ages to get the refund....
I give it 1 star, since I cant go any lower..... this doesnt deserve any star...
I cannot reply to their reaction, so I'm adjusting it.
You are claiming I was offered a different room 3 times, and that we complained about the height and temperature.. This is FALSE.
We never complained about these things.. We complained about the HYGIENE! This was in a very poor state (and was so throughout the entire establishment) We refused to stay there another second. We were asked if we wanted to check out another room, but the person behind the reception didnt seem surprised about our complaints at all.. (as if they were used to it).
Also the "discount" still hasnt been processed and I'm still waiting for booking.com to finalize this, which is dragging on because according to them, the hotel still hasnt refunded them the money..
Please get your facts right!
Meinung übersetzen
ALL SUITES APPART HOTEL MERIGNAC
Leiterin
12/09/2023 à 16:41
Dear Sir,
Thank you for your comments which I shared with my team.
We are sorry to know that your stay did not meet your expectations and please accept my apologies.
It is important to us you have brought this information.
We offer you opportunity to change the room 3 times and give us reasons to change, room was too hot or the level too high, there was no climatisation (that is mentionned on all websites.)
All those reasons are why we only offer a discount.
Laurent Manager of the establishment
Thank you for your comments which I shared with my team.
We are sorry to know that your stay did not meet your expectations and please accept my apologies.
It is important to us you have brought this information.
We offer you opportunity to change the room 3 times and give us reasons to change, room was too hot or the level too high, there was no climatisation (that is mentionned on all websites.)
All those reasons are why we only offer a discount.
Laurent Manager of the establishment
Übersetzung ansehen
Besucht in september 2023
Seul l'emplacement proche de l'aéroport vaut le coup . C'est sale vétuste et l'accueil désagréable
ALL SUITES APPART HOTEL MERIGNAC
Leiterin
11/09/2023 à 10:53
Bonjour Madame, ou Monsieur, Je vous remercie d’avoir pris le temps de nous faire part de votre expérience que j’ai partagé avec mon équipe. Nous sommes désolés d'apprendre que votre séjour n’a pas été satisfaisant et je vous présente toutes mes excuses ; il est important pour nous que vous ayez porté cet avis à notre attention. Toute notre équipe va se mobiliser afin d’améliorer très rapidement les différents problèmes évoqués. J’espère vous accueillir de nouveau dans l’un de nos établissements All Suites Appart Hôtel et ainsi avoir l’opportunité de vous faire changer d’avis. Veuillez croire en mes sentiments dévoués. Laurent Directeur de l’établissement
Übersetzung ansehen
Besucht in september 2023
La habitación huele fatal. Higiene pésima.Toda la ventana llena de colilla de tabaco. El baño fatal y muy sucio. No aconsejable quedarse en este hotel. Muy mala experiencia. Asqueroso.
Meinung übersetzen
ALL SUITES APPART HOTEL MERIGNAC
Leiterin
11/09/2023 à 10:55
Estimada Señora, Le agradezco por sus comentarios que compartí con mi equipo.
Lamentamos aprender que su estancia no cumplió con sus expectativas y le rogamos que acepte nuestras discuplas. Es importante para nosotros que usted nos había relegado esta(s) información(es).
Transmité sus comentarios a la compania exterior de limpieza para que mejoran la calidad de sus prestaciones.
Espero recibirle de nuevo en algunas de nuestras residencias All Suites y tener la oportunidad de compartir con usted otra experencia mas positiva.
Cordialmente,
Laurent Director de la residencia
Lamentamos aprender que su estancia no cumplió con sus expectativas y le rogamos que acepte nuestras discuplas. Es importante para nosotros que usted nos había relegado esta(s) información(es).
Transmité sus comentarios a la compania exterior de limpieza para que mejoran la calidad de sus prestaciones.
Espero recibirle de nuevo en algunas de nuestras residencias All Suites y tener la oportunidad de compartir con usted otra experencia mas positiva.
Cordialmente,
Laurent Director de la residencia
Übersetzung ansehen
Ein Hotel in der Nähe finden
Die Besten in Mérignac und um
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Je vous remercie d’avoir pris le temps de nous faire part de votre expérience que j’ai partagé avec mon équipe.
Nous sommes désolés d'apprendre que votre séjour n’a pas été satisfaisant et je vous présente toutes mes excuses ; il est important pour nous que vous ayez porté cet avis à notre attention.
Votre commentaire mériterait un peu plus d'explications.
J’espère vous accueillir de nouveau dans l’un de nos établissements All Suites Appart Hôtel et ainsi avoir l’opportunité de vous faire changer d’avis.
Veuillez croire en mes sentiments dévoués.
Laurent Directeur de l’établissement