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Meinungen LABOURDONNAIS WATERFRONT HOTEL Port Louis

Meinungen der Mitglieder zu LABOURDONNAIS WATERFRONT HOTEL

4.4/5
36 meinung
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Besucht in november 2023
Feinen Cappuccino getrunken
Besucht in november 2023
C'est super top
Besucht in november 2023
Had a family lunch at Brasserie. Excellent food and outstanding service. Extremely caring to the old guests. Thank you
Besucht in november 2023
It wasn't a stay but a full day business event. The conference room was well equipped and comfortable.
Some amenities may need to be updated (the toilets, for instance).
The food was really good. We were so well catered to all day.
The service is of high quality. Some of the resorts out there have a bit to learn from these folks!
Besucht in oktober 2023
Just had a business meeting there but seems like a definite spot to stay if travelling to Mauritius and you need to be in central Port Louis .
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
25/10/2023 à 13:32
Dear valued guest,
Thank you for your kind words. We are glad to hear that you had a successful business meeting at our hotel. We would love to welcome you back as a guest next time. Our hotel is conveniently located in the heart of Port Louis, close to many attractions and amenities. You can enjoy our spacious rooms, our restaurants and bar, our spa suite and our fitness center. We hope to see you soon and make your stay memorable.
Warm regards,
Rolph Schmid – Managing Director
Übersetzung ansehen
Besucht in oktober 2023
Hotel se présentant comme 5 étoles, mais qui ne sait pas préparer un mi-cuit de thon. Pour un 5 étoiles je trouve ça moyen.
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
25/10/2023 à 14:49
Bonjour,
Nous vous remercions d’avoir pris le temps de partager votre avis sur notre hôtel. Nous sommes désolés d’apprendre que vous n’avez pas apprécié votre mi-cuit de thon. Nous attachons beaucoup d’importance à la qualité de notre cuisine et nous aimerions savoir ce qui n’a pas été à votre goût. Pourriez-vous nous envoyer un email à [email protected] avec plus de détails sur votre expérience et votre numéro de réservation ? Nous vous contacterons dans les plus brefs délais. Merci de votre compréhension
Cordialement,
Rolph Schmid – Managing Director
Übersetzung ansehen
Besucht in oktober 2023
Came for the 2nd time in the two past months
Reception staffs are lovely. However, some of the restaurant staff(guy wearing suit) were very unfriendly (we had a staring contest lol) they completely ignored us and focused mainly on the tourist, perhaps because we were locals? Dine somewhere else until service are back to norms :))
Overall great hotel.
Besucht in oktober 2023
We usually love a visit to Lavourdonnais but we're disappointed by our last visit. The staff were unfriendly and the service was very slow. Such a shame, we have had great evenings here. The food and wine selection have always been very good.
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
26/10/2023 à 12:50
Dear valued guest,
Thank you for your honest feedback. We are very sorry to hear that you had a disappointing experience at Labourdonnais Hotel. We always strive to provide friendly and efficient service to our guests, and we apologise for falling short of your expectations. Please note that corrective measures will be taken to prevent such kind of situation again. We appreciate your kind words about our food and wine selection, and we hope that you will give us another chance to make it up to you. We value your loyalty and hope to see you again soon.
Warm regards,
Rolph Schmid – Managing Director
Übersetzung ansehen
Besucht in oktober 2023
A great business hotel by the waterfront in Port Louis, offering a comfortable and luxury experience.
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
12/10/2023 à 12:47
Dear valued guest,
Thank you for your kind words and positive review. We are delighted to hear that you enjoyed your stay at our hotel. Did you have the chance to eat at our two restaurants? Brasserie chic restaurant for international cuisine or at our Yuzu restaurant for Asian cuisine? They are both highly rated by our guests and offer a variety of dishes to suit your taste buds. We hope to see you again soon.
Warm regards,
Rolph Schmid – Managing Director
Übersetzung ansehen
Besucht in oktober 2023
Always good to stay here
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
05/10/2023 à 09:45
Thank you for the excellent rating.
Übersetzung ansehen
Besucht in september 2023
Been there for restaurant. Faced racism. They didn't even let us see the menu saying everything is reserved. The reservation they were talking about was at 6pm, that too on Sunday evening when people don't even move out of their home. . Let me assume it's reserved but what's wrong in showing us the menu. Initially they said dinner starts at 6.45 and we will have to wait. We said we will wait and let's go through the menu. Later they came back to us and said the whole restaurant was booked. I really felt it was funny..
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
21/09/2023 à 10:08
Dear valued guest,
We regret to hear about your unpleasant experience. We value all our customers and we do not tolerate any form of discrimination or racism. Labourdonnais Hotel is open to everyone, regardless of background or preferences. We apologize for any misunderstanding or inconvenience that may have occurred since this is definitely not the standard of our hotel as you can see from the many positive reviews we have received from our satisfied clients. We take this matter seriously and we would be grateful if you could please get in touch with us directly by sending us an email on [email protected]. This will help us understand the situation better and address the issue. We hope you will give us another chance to host you again in the future and provide you with a better experience.
Warm regards,
Rolph Schmid – Managing Director
Übersetzung ansehen
Besucht in september 2023
This is a beautiful hotel located in a very lovely location. Close to lots of outdoor areas to walk or chill plus you can eat at different places as you stroll around. Has access to the port so you get to see ships ????. The window views are lovely
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
13/09/2023 à 15:02
Dear valued guest,

Thank you for your kind words. We are delighted to hear that you enjoyed your stay at our hotel. We hope you had a relaxing and memorable time with us.

Did you have the chance to visit the places of interest in Port Louis? There are many attractions to explore, such as the Blue Penny Museum, the Aapravasi Ghat and the Central Market? You can learn about the history, culture, and diversity of Mauritius, as well as shop for souvenirs and local crafts.

Thank you again for choosing our hotel. We hope to see you again soon.

Warm regards,
Rolph Schmid – Managing Director
Übersetzung ansehen
Besucht in september 2023
Ideally located in the heart of Mauritius’ capital city, on the waterfront of Port Louis, the Labourdonnais Hotel is perfect for business travelers who want to reside in an elegant setting.
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
08/09/2023 à 14:12
Dear valued guest,

Thank you for your kind words and positive review. We are delighted to hear that you enjoyed your stay at the Labourdonnais Hotel. We strive to provide our guests with the best possible service and comfort, and we are glad that we met your expectations. We hope that you also enjoyed our delicious gourmet dishes at Brasserie Chic restaurant. We hope to see you again soon!
Warm regards,
Rolph Schmid – Managing Director
Übersetzung ansehen
Besucht in august 2023
Nice hotel with high standards of quality. Its 5mins of walk from the heart of port louis.
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
25/11/2019 à 05:46
Thanks for the great rating!
Übersetzung ansehen
Besucht in august 2023
I had a business dinner here one night. The restaurant overlooks the harbour. It's really beautiful. Food was great. Service was impeccably, wonderful ambience
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
15/08/2023 à 09:02
Dear valued guest,
We are thrilled to hear that you had a wonderful time at our hotel. We are glad that you appreciated the scenery and the atmosphere. Food is our passion and we strive to deliver great dishes that satisfy your taste buds. We use fresh and local ingredients to create authentic and delicious cuisine. We are happy to know that you liked the food and that it met your expectations.
Service is our priority and we aim to provide impeccable and friendly service to all our guests. We have a team of professional and courteous staff who are always ready to assist you with anything you need. We are pleased to hear that you received wonderful service from our staff and that they made you feel welcome and comfortable.
Thank you for choosing us for your business dinner and for sharing your feedback with us. We appreciate your kind words and your support.
We hope to see you again soon and we would love to know if you had the chance to try our delicious pastries at the Coffee lounge as well. It is the perfect place to unwind after a meal or to catch up with friends and family. If you haven’t tried it yet, we highly recommend it for your next visit. You won’t regret it!
Thank you again for dining with us and for giving us a positive review. We look forward to welcoming you back soon!
Warm regards,
Rolph Schmid – Managing Director
Übersetzung ansehen
Besucht in august 2023
Superbe dîner au restaurant de l'hôtel. Un grand bravo pour le service impeccable et attentif. Hurvin et Vissen ont été parfaits!
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
15/08/2023 à 09:13
Dear valued guest,
Thank you for your kind words and wonderful review! We are delighted to hear that you enjoyed your time at our hotel restaurant and that you appreciated the impeccable and attentive service of our staff.
We hope you also had the chance to try the delicious cocktails at the Post Box Lounge Bar, where you can relax and unwind in a cozy and elegant atmosphere. The Post Box Lounge Bar is one of our highlights, offering a variety of drinks and snacks to suit every taste. If you haven’t tried it yet, we highly recommend it for your next visit.
Thank you again for choosing our hotel and for sharing your feedback. We look forward to welcoming you back soon!
Warm regards,
Rolph Schmid – Managing Director
Übersetzung ansehen
Besucht in august 2023
The MGI Africa rgeional conference was organised over 2 days at the hotel. The banquet staff were amazing! The meeting room was set up beautifully and the staff was so accomodating to our requests. A special shout out to Rachalle the banquet manager. She was so efficient and helpful from setting up the banners to even IT/tech issues. She was brilliant because we did not need to deal with different people or departments. She did it all herself.
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
15/08/2023 à 09:14
Dear valued guest,

Thank you for your wonderful review! We are delighted to hear that you had an amazing conference at our hotel. We appreciate your kind words about our banquet manager, Rachel, who went above and beyond to make your event a success. She is indeed a valuable asset to our team and we will be sure to share your feedback with her. We always strive to provide the best facilities and services for our guests. We hope that your conference was productive and enjoyable. We hope that you also enjoyed the coffee breaks and delicious bites that we offered.

We look forward to welcoming you back soon!

Warm regards,
Rolph Schmid - Managing Director
Übersetzung ansehen
Besucht in august 2023
The location of the hotel is really cool to be in the center of the city .. The rooms are well furnished and cozy .. staff are friendly and cooperative specially Ms. Saira which was very helpful and supportive for everything needed .. the only thing i think it needs to be improved is to increase the breakfast option .. rather than that things are awesome …
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
15/08/2023 à 09:17
Dear valued guest,
Thank you for your lovely review and for choosing our hotel! We are thrilled to hear that you had a great stay with us and that you liked the location, the rooms, and the staff. We appreciate your special mention of Ms. Saira, who was very helpful and supportive for everything you needed. She is a valuable member of our team and we will share your feedback with her.
We also appreciate your suggestion to increase the breakfast option. We are always looking for ways to improve our services and we will take your feedback into consideration. We want to offer you the best possible experience at our hotel and we value your opinion.
We hope you had the chance to enjoy a relaxing spa treatment at I Spa suite, where you can pamper yourself with a variety of massages, facials, and body treatments. I Spa club is one of our best features, offering a serene and soothing environment to rejuvenate your body and mind. If you haven’t tried it yet, we highly recommend it for your next visit.
Thank you again for your kind words and for sharing your experience with us. We look forward to welcoming you back soon!
Warm regards,
Rolph Schmid – Managing Director
Übersetzung ansehen
Besucht in august 2023
Beautiful hotel with a breathtaking view and cuisine
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
08/08/2023 à 09:29
Hello,
Thank you for your wonderful review. We are thrilled to hear that you loved our hotel and that you enjoyed your time.
We hope you also had the chance to enjoy a delicious pastry at the Coffee Lounge where you can relax and indulge in a selection of freshly baked cakes. You can also try our signature coffee blends, teas, smoothies, and juices.
Thank you again for choosing our hotel. We look forward to seeing you again soon. Have a lovely day!
Warm regards,
Rolph Schmid – Managing Director
Übersetzung ansehen
Besucht in august 2023
Great place to have lunch. Service is very good which is quite rare nowadays.
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
03/08/2023 à 14:04
Dear valued guest,
Thank you for your kind words! We are delighted to hear that you enjoyed your lunch at our restaurant and that you appreciated our service. We always strive to provide the best dining experience for our guests. Did you have the chance to try our delicious cocktails at The Post Box Lounge bar? They are made with fresh ingredients and exotic flavours. We hope to see you again soon!

Warm regards,
Rolph Schmid - Managing Director
Übersetzung ansehen
Yog
Yog
Besucht in juli 2023
5*star
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
26/07/2023 à 12:27
Thank you for the perfect rating
Übersetzung ansehen
Besucht in juli 2023
الاقامة رائعة و الخدمة كانت ممتازه جدًا .. ????????
الفندق له مدخلين المدخل الرئيسي و المدخل الآخر من جهة الواجهه البحرية و الاسواق و المطاعم ..
على ان موقعه مميز لكن مافي ازعاج ابدًا ..
الافطار كان محدود و بالنسبه للعشاء بوفيه مفتوح بحسب طلبك ..
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
07/07/2023 à 14:37
Dear valued guest,
Thank you for your lovely feedback about your stay at our hotel. We are delighted to hear that you enjoyed our service, location, and dinner buffet. We appreciate your kind words and compliments.
We are sorry to hear that you found our breakfast limited. We have more than 20 items on our breakfast menu to choose from, including hot and cold dishes, pastries, fruits, juices, and coffee. We hope that you were able to find something to your liking.
We also hope that you had the chance to enjoy a relaxing spa treatment at our I Spa suite. Our spa offers a range of services, such as massages, facials, body scrubs, and aromatherapy. It is the perfect way to pamper yourself and unwind.
Thank you for choosing our hotel and we hope to see you again soon.
Warm regards,
Rolph Schmid – Managing Director
Übersetzung ansehen
Besucht in juni 2023
Nice place
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
27/06/2023 à 14:23
Dear valued guest,

Thank you for your positive feedback. We are glad that you enjoyed your time at our hotel. We hope that you also had the chance to try our delicious gourmet dishes at Brasserie Chic restaurant. Looking forward to welcoming you again soon.

Kind regards,
Rolph Schmid - Managing Director
Übersetzung ansehen
Besucht in juni 2023
Top-notch experience. Been a satisfied regular customer since 2 years. Excellent customer service quality. Unique and eye-catching decor and architecture. Amazing food. From my experience, best quality service in the island. Keep it up.
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
08/06/2023 à 14:08
Dear valued guest,

Thank you for your wonderful review! We are delighted to hear that you have been enjoying our service for two years. We appreciate your kind words about our customer service, decor, architecture and food. We strive to provide the best quality service and it's great that we've been able to meet your expectations. We are also glad that you find our experience unique and eye-catching. Did you also have the chance to enjoy our sunset cruise to explore the harbour of Port Louis? It’s a great way to end the day with a beautiful view and a relaxing atmosphere. We hope to see you again soon!

Warm regards,
Rolph Schmid - Managing director
Übersetzung ansehen
Besucht in mai 2023
Superb
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
08/06/2023 à 14:09
Thank you for the excellent rating.
Übersetzung ansehen
Besucht in mai 2023
Went there for a coffee in the afternoon for a business deal. Sat outside on the patio,was offered a menu,and waited and waited for someone to come take my order. After 20 minutes, of no one coming to my table,I had to get up from my seat and went to look for someone to take my order. We ordered our drinks and waited another 25 minutes before being served just 2 coffees. The servers seemed rather bothered to be serving us, they came, dropped the drinks on our tables without figuring out who had ordered what. Never a smile,never responded to my 'thank you' or even bothered to look at me or bring me the menu again when asked for it. Very poor quality service and attitude from the staff. Being in the hospitality industry myself,I wonder how they claim to be a 5 star resort with so low service standards.
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
08/06/2023 à 14:17
Dear valued guest,

We are truly sorry to hear about your disappointing experience at our hotel. We apologize for the inconveniences you faced while waiting for your order and receiving your drinks. This is not the usual standard of service we strive to provide to our valued guests. We appreciate your feedback. Since our F&B Manager has already spoken to you about this incident, the necessary actions to remediate the situation have already been taken in order to ensure that our staff are more attentive, courteous and professional in the future. We hope you will give us another chance to serve you better and show you the true quality of our hospitality. Thank you for choosing our hotel and for sharing your review.

Warm regards,
Rolph Schmid - Managing Director
Übersetzung ansehen
Besucht in mai 2023
Côté touristique ,boutique de souvenir en tous genre,alcool, vêtement...
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
24/05/2023 à 13:07
Bonjour, merci d’avoir pris le temps d’écrire ce commentaire. C’est formidable que vous ayez apprécié le shopping à proximité de l’hôtel. Nous espérons que vous avez également eu l’occasion de savourer nos délicieux plats asiatiques au restaurant Yuzu. Au plaisir de vous accueillir à nouveau bientôt.

Cordialement,
Rolph Schmid - Managing director
Übersetzung ansehen
Besucht in mai 2023
Perfect location on Port Louis’s Waterfront, near stores, restaurants and most attractions in the city. The building itself is one of the local landmarks and has been recently renovated. It comes with a pretty complete gym and a small pool. The breakfast buffet is also quite good.
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
17/05/2023 à 13:58
Dear valued guest,

It's great to hear that you made the most of your stay at our hotel. Thank you so much for sharing your positive feedback. We hope that you also had the chance to enjoy a relaxing spa treatment at I Spa suite.
Looking forward to welcoming you again soon.

Kind regards,
Rolph Schmid - Managing Director
Übersetzung ansehen
Besucht in mai 2023
Kevin Kings
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
17/05/2023 à 13:58
Thank you for the perfect rating.
Übersetzung ansehen
Besucht in mai 2023
Delicieux, chic, convivial.
LABOURDONNAIS WATERFRONT HOTEL
LABOURDONNAIS WATERFRONT HOTEL Leiterin
17/05/2023 à 14:00
Dear valued guest,

Thank you for your rating. We are delighted that you enjoyed your time at our hotel. We hope that you also had the chance to sit back and relax at Post Box Lounge bar over a delicious cocktail while admiring the beautiful view on the marina. Looking forward to welcoming you again soon.

Warm regards,
Rolph Schmid - Managing Director
Übersetzung ansehen

LABOURDONNAIS WATERFRONT HOTEL

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