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Meinungen MARITIM CRYSTALS BEACH HOTEL Schöner Teich Und Palmar
Meinungen der Mitglieder zu MARITIM CRYSTALS BEACH HOTEL
3.7/5
70 meinung
Preis-Leistungs-Verhältnis
Lokalisierung
Sauberkeit
Rahmen/Ambiente
Dienst
Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.
Besucht in september 2023
Wir sind seit Freitag hier. Der Service ist super, das Zimmer immer sauber schon vor 15.00 Uhr. Essen für jeden etwas dabei. Personal immer freundlich. Wir können die schlechten Bewertungen nicht verstehen.
MARITIM CRYSTALS BEACH HOTEL
Leiterin
30/09/2023 à 09:12
Dear Mrs Grewe
We are delighted to read your positive comment and rating our Hotel with 4*
Please be assured that your kind words will be shared with the entire team.
our Team from the Guest communication will be gladly to assist for any quires during your stay as well in team we do have a German speaking her Name is Katja please feel free to contact her.
We wish you a continuously nice holiday with us.
Kind regards
The Management
We are delighted to read your positive comment and rating our Hotel with 4*
Please be assured that your kind words will be shared with the entire team.
our Team from the Guest communication will be gladly to assist for any quires during your stay as well in team we do have a German speaking her Name is Katja please feel free to contact her.
We wish you a continuously nice holiday with us.
Kind regards
The Management
Übersetzung ansehen
Besucht in september 2023
Hotel is not worth the 4 stars but rather a 2 or 3 stars hotel.
Not many food options and food was not that tasty (I tried all options being offered, they all tasted bad).
The bar and drinks offered also need to be reviewed. (Cocktails, Daiquiris, etc should be served in proper glasses.)
The hotel is old and badly needs a renovation.
The boat house should be booked on the same day and it opens at 9 a.m. I went there at 9 07 a.m. and it was already fully booked.
The only good thing about the hotel is that some employees are attentive and very helpful, otherwise, very bad experience.
I will NOT recommend the hotel to friends/families.
Not many food options and food was not that tasty (I tried all options being offered, they all tasted bad).
The bar and drinks offered also need to be reviewed. (Cocktails, Daiquiris, etc should be served in proper glasses.)
The hotel is old and badly needs a renovation.
The boat house should be booked on the same day and it opens at 9 a.m. I went there at 9 07 a.m. and it was already fully booked.
The only good thing about the hotel is that some employees are attentive and very helpful, otherwise, very bad experience.
I will NOT recommend the hotel to friends/families.
MARITIM CRYSTALS BEACH HOTEL
Leiterin
30/09/2023 à 08:24
Dear Guest,
We would like to thank you for your feedback on your recent visit to our hotel. On the other hand, we sincerely regret reading that the standard of service did not meet your expectations. The satisfaction of our guests is very important to us and we take all comments very seriously. but let me share with you that We host guests from all over the world every day, many guests enjoy a great time with us and appreciate what our hotel offers to guests, especially when it comes to our food and drinks, we receive recently a lot of positive feedback so its sad to read that you weren't satisfy with our Food and Beverage variations.
We will forward your feedback to higher management.
We are sorry once again, if ever you want to visit us in the future and give us the chance to regain your trust , please contact us directly, we would like assist you personally under this email address [email protected]
Kind regards
The management
We would like to thank you for your feedback on your recent visit to our hotel. On the other hand, we sincerely regret reading that the standard of service did not meet your expectations. The satisfaction of our guests is very important to us and we take all comments very seriously. but let me share with you that We host guests from all over the world every day, many guests enjoy a great time with us and appreciate what our hotel offers to guests, especially when it comes to our food and drinks, we receive recently a lot of positive feedback so its sad to read that you weren't satisfy with our Food and Beverage variations.
We will forward your feedback to higher management.
We are sorry once again, if ever you want to visit us in the future and give us the chance to regain your trust , please contact us directly, we would like assist you personally under this email address [email protected]
Kind regards
The management
Übersetzung ansehen
Werbung
Besucht in september 2023
Very disappointed for the Room the Tub is dirty , services are not that Great from the Reception to the Waiter and Cook are not attentive to guest request. For a 4* hotel its not worth it . Food is so Cheap .
MARITIM CRYSTALS BEACH HOTEL
Leiterin
30/09/2023 à 11:53
Dear Owen Yu, Thank you for rating us via google. We are sorry that our hotel did not meet your expectations.I know that does not excuse us, but I must tell you that we have just reinforced the teams with new people . I can assure you that we are doing everything we can to bring you the great experience very quickly that we are known for. I sincerely hope that you will give us the opportunity to regain your trust during a future visit.Regards, The Management
Übersetzung ansehen
Besucht in september 2023
Hi im jeyen i have Come to thé hotel on thé gâté thé sécurité have no manner. I took à junior suite but it same like à normal room. Inside thé mini bar they dont put can of béer. No soap inside thé room thé shampoo have no smell at night too many mosquito. I think it better to chose ànother hotel than this one.
MARITIM CRYSTALS BEACH HOTEL
Leiterin
24/09/2023 à 08:40
Dear Mr Ramtohul and family , Thank you for rating us via Google and also to voice out your concerns while you were still with us. Please accept our sincere apology on behalf of the entire team Maritim Crystals Beach hotel. We hope to regain your trust and to give us the chance to welcome you back. With kind Regards.
Übersetzung ansehen
Besucht in september 2023
Super sauber ,Zimmer sehr schön, Service im Restaurant verbesserungswürdig Essen ist Geschmackssache. Rezeption super nett Geld wechsel lohnt sich im Hotel. Strand am Hotel sehr sauber leider zu wenig Liegen
MARITIM CRYSTALS BEACH HOTEL
Leiterin
25/09/2023 à 13:40
Dear Mrs. Kraaz,
Thank you very much that you rate our Hotel with 4* Please let me assure you that we will share your constructive Feedback with the complete team.
We wish you all the best and hope to meet you again here on our beautiful Island.
Best regards
The Management
Thank you very much that you rate our Hotel with 4* Please let me assure you that we will share your constructive Feedback with the complete team.
We wish you all the best and hope to meet you again here on our beautiful Island.
Best regards
The Management
Übersetzung ansehen
Besucht in september 2023
Ich kann nur 2 Sterne geben, da die Tatsache, dass man innerhalb des Hotels abgezogen wird alles andere überschattet.
Der Kiosk innerhalb des Hotels bietet weit und breit die einzige Möglichkeit um an Zigaretten zu kommen. Dies wird ausgenutzt indem "Oliver" unter der Hand Zigaretten verkauft, die 3 mal mehr kosten als auf Mauritius sonst üblich.
Ich bin entsetzt darüber, dass eine deutsche Hotelkette so etwas zulässt und unterstützt. Absolut unprofessionell und grenzt für mich an Kriminalität. Lasst euch bitte nicht abziehen! Absolut keine Empfehlung!
Der Kiosk innerhalb des Hotels bietet weit und breit die einzige Möglichkeit um an Zigaretten zu kommen. Dies wird ausgenutzt indem "Oliver" unter der Hand Zigaretten verkauft, die 3 mal mehr kosten als auf Mauritius sonst üblich.
Ich bin entsetzt darüber, dass eine deutsche Hotelkette so etwas zulässt und unterstützt. Absolut unprofessionell und grenzt für mich an Kriminalität. Lasst euch bitte nicht abziehen! Absolut keine Empfehlung!
MARITIM CRYSTALS BEACH HOTEL
Leiterin
30/09/2023 à 12:39
Dear Se, We are sorry that this unpleasant encounter has overshadowed your entire experience. It is definitely not our service standard that we provide , we do not tolerant such behavior even though that specific person you mentioned was from our outsourced service provider .I want to assure you that corrective action has been taken to avoid this in the future. Thank you for sharing, with kind Regards, The Management
Übersetzung ansehen
Besucht in september 2023
Great hotel with good food.
MARITIM CRYSTALS BEACH HOTEL
Leiterin
25/09/2023 à 13:53
Dear Mr Sawmy,
Thank you for rate our Hotel with 4* we will share your comment with the entire Team.
We wish all the best and thank you for choosing our Hotel for your Stay.
Best regards
The Management
Thank you for rate our Hotel with 4* we will share your comment with the entire Team.
We wish all the best and thank you for choosing our Hotel for your Stay.
Best regards
The Management
Übersetzung ansehen
Besucht in september 2023
Hotel avec un personnel aux petits soins, bonne nourriture, beau cadre, merci particulièrement à Younas Vanisha et Dylan qui sont au top.
MARITIM CRYSTALS BEACH HOTEL
Leiterin
30/09/2023 à 12:42
Dear Roxane, Thank you for sharing your comment , We are delighted to read that you enjoyed your stay and that you were well looked after by the team. We hope to welcome you back. Regards, The Management
Übersetzung ansehen
Besucht in september 2023
Petit couple français en voyage de noce.
Nous avons passé un agréable séjour où on s’est senti dorloté par tout le personnel. Personnel très accueillant, souriant et gentil, toujours près à rendre service. On ressent également la bonne ambiance et cohésion entre collègues. Les repas sont très variés et proposent de large choix pour tous les goûts. L’extérieur est très bien entretenue avec un accès direct sur la magnifique plage depuis notre suite.
Un special thanks à Sam pour l’organisation et management au top, merci à Célie pour l’accueil chaleureux et le sourire, merci à Deepak, Navin et Reza pour la prise en charge restaurant et la réponse quasi instantanée à nos demandes, merci Fanny et Mahdvi pour la parenthèse spa très agréable et merci aussi à Sweta, Zishan, Danish pour nos échanges riches et le service de qualité.
Nous reviendrons si l’avenir nous le permet :)
-Tanweer & Coralie
Nous avons passé un agréable séjour où on s’est senti dorloté par tout le personnel. Personnel très accueillant, souriant et gentil, toujours près à rendre service. On ressent également la bonne ambiance et cohésion entre collègues. Les repas sont très variés et proposent de large choix pour tous les goûts. L’extérieur est très bien entretenue avec un accès direct sur la magnifique plage depuis notre suite.
Un special thanks à Sam pour l’organisation et management au top, merci à Célie pour l’accueil chaleureux et le sourire, merci à Deepak, Navin et Reza pour la prise en charge restaurant et la réponse quasi instantanée à nos demandes, merci Fanny et Mahdvi pour la parenthèse spa très agréable et merci aussi à Sweta, Zishan, Danish pour nos échanges riches et le service de qualité.
Nous reviendrons si l’avenir nous le permet :)
-Tanweer & Coralie
MARITIM CRYSTALS BEACH HOTEL
Leiterin
25/09/2023 à 14:22
Dear Mr Tanweer, We are delighted to hear that you had a great stay with us and thank you for highlighting the friendly service of the staff in your review .We hope to have a pleasure to host you during your next visit ! Kind Regards, The Management
Übersetzung ansehen
MARITIM CRYSTALS BEACH HOTEL
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Extremely rude staff.
No beef or pork served
No concept of making cocktails
Food poorly made with no accommodation for children, same food served everyday for children
Warm water or cold, could not have a hot bath
If you want four star service and food do not go here, absolute no value for money