LUX BELLE MARE ^*

The hotel has just recently reopened, and it looks amazing, although you can tell they are still working on it. Some minor issues arise, which are normal in brand new rooms and facilities. Soon it will look even better.

The first impression was not good. We had a bad check in experience: the assigned room was not the correct one, and the person who assisted us at first was not very well informed about the hotel, facilities or restaurant opening hours. However, when we explained these issues to the management, they were promptly solved and actions taken.

All personnel, without exception, went above and beyond to make our experience unforgettable. Special thanks to Rajesh at the Concierge Desk, Praveen at the Reception and Mr. Hecker, the Director, for all their help. The person at the Villas´ area of the beach (I´m sorry I don´t remember his name!) is absolutely exceptional and made our stay even better, always kind and attentive. Very special thanks to him. The same applies to the butlers and the villa manager.

The beach is probably one of the best in Mauritius (if not the best). Food is very good, we didn´t try the Chinese, but the other restaurants have a very high food quality. I recommend the All Inclusive package, which includes everything except for the Indian and Chinese restaurants, although you´d receive a 30% discount on them.

The main (and only) pool is very large, heated and beautiful. You can rest, swim or do whatever you want. If you travel with kids they will enjoy it very much, while not disturbing solo travelers or couples without kids as there is space enough for everyone.

The hotel offers a large number of "pop ups and surprises" and there is an experience for everyone. They also offer a wide range of excursions, both private and in group, which we can recommend. They are not cheap, but absolutely worth the money!

If you can afford it, take a villa! They are all absolutely amazing. We will certainly come back as soon as we can!

Thanks all for a great holiday time!

Wonderful beach, hotel and exceptional service

I was planning to book this hotel and contacted them twice with queries I had before making the reservation. They never bothered to even acknowledge or reply to my messages. I’ve now booked with another hotel instead. If Lux Belle Mare put so little effort into providing good customer service before you’ve booked with them, then I don’t want to see the poor level of service they’d offer during a stay.

My husband and I had a fantastic time at this beautiful hotel. The food was absolutely delicious, the staff was attentive and friendly, the rooms beautifully designed, and the beach and ocean were simply stunning.
We can't wait to go back!
Special thanks to Nitin from the bar and Mr Gerhard!

Good place to spend some quality time and have great experiences no doubts , BUT one thing I observed was how many times my partner and I got very uncomfortable when we are in a space with many ‘whites people’. Apparently We were the only black guest during our stay and it wasn’t a good experience for us all. First, We couldn’t use the pool due to how we were being looked at, we got to the ice cream place and the people there had to move far away from us. And then at the spar, the lady suggested that i sit in different room apart from the reception where other people were being received and seated with no genuine excuses, but I guess they wanted to attend to their most important guests first, so I sat there for about 2 hrs before I was brought in back when everyone had left only to be told again that I’ll not be having a massage and the pedicure because I didn’t inform them earlier so I had only my fingernails done . The whole experience was too uncomfortable that we got really worried and had to leave. Sadly that was my first time in Mauritius and might be my last. Lux Belle mare gave me a totally bad impression about the country. Belle mare is a nice place with beautiful rooms and clean environment but I wouldn’t recommend it for a black person like me. Thanks.