HOTEL JUAN MIGUEL ^{* * *}

Attentive and polite staff.

Our experience at the Eurostars Puerta Real Hotel was extremely disappointing. Upon arrival, we were met with an uncomfortable situation: instead of the queen-sized bed we had reserved, we found two small beds pushed together. The hotel's excuse that we should have specified our preference via email is bewildering, especially considering that the reservation photo clearly showed a queen-sized bed. Furthermore, the small window overlooking the building's courtyard only added to our disappointment, offering an unattractive view.

To make matters worse, we found the absence of slippers and a toothbrush in the room, which required us to go down to reception to request them. Additionally, another door in the room was closed, and at one in the morning, we were awakened by attempts to open this door, making us feel like we were in a horror movie scenario. This situation greatly disrupted our peace of mind.

At 170 euros per night, the price we paid is exorbitant considering the services and comfort provided. The only positive aspect of this establishment is its central location. However, this single quality does not compensate for the numerous inconveniences encountered.

Furthermore, a nasty surprise added to our disappointment when we discovered that we had to settle additional expenses, despite thinking they were already included in our initial reservation on the website.

In conclusion, if you are French, I advise you to avoid this hotel. Additionally, in Grenade, it is clear that you should not pay more than 80 euros for quality accommodation, as paying more would be being taken for fools.

In pieno centro. Grande rapporto qualità prezzo. Camera molto ampia, 205, ben rifinita, con dei bei dettagli, bella la palette dei colori scelti. Bagno con ampia doccia. Super insonorizzazione, anche se sei in una zona molto frequentata, mto tranquillo. Colazione ottima, buffet con dolce e salato. Parcheggio convenzionato proprio di fronte all'hotel.

Todo espectacular. Digno de 4 estrellas

우선 친절한 직원에 감사 말씀을 드립니다.
직원의 이름은 Marisa 입니다.
항공사에서 수화물 지연으로 곤란한 상황이었는데
현재의 진행 상황을 알아봐 달라고 부탁을 했고
친절하게 알아봐줬습니다.
그리고 방도 크고 깨끗하면 조용해서 숙면을 취할수 있었습니다.
다음에 그라나다에 가면 이 호텔에 다시 머물겠습니다.