HILTON GARDEN HILL
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2024
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2024
Das Hotel wird im Frühjahr 2019 eröffnet und ist bis zur Eröffnung des Kampala Hilton Hotels (das sich bei unserem letzten Besuch noch im Bau befand) das einzige Haus der berühmten gleichnamigen amerikanischen Hotelgruppe, das in Uganda ansässig ist. Das Hilton Garden Hill ist ideal gelegen, da sich die Büros der UWA, das Nationalmuseum und die Acacia Mall in einem Umkreis von weniger als einem Kilometer befinden. Es verfügt über 96 komfortable Zimmer (Wifi, Klimaanlage, Fernseher, Kühlschrank...) und hochwertige Einrichtungen (Schwimmbad, Fitnesscenter, Bar-Restaurant...). Guter Empfang.
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Meinungen der Mitglieder zu HILTON GARDEN HILL
4.4/5
37 meinung
Preis-Leistungs-Verhältnis
Lokalisierung
Sauberkeit
Rahmen/Ambiente
Dienst
Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.
Besucht in november 2023
Excellent accommodation
HILTON GARDEN HILL
Leiterin
03/11/2023 à 05:18
Dear Sir,
Thank you for sharing your feedback with us! We're thrilled to hear you had a great experience during your stay, and we truly appreciate your kind words about our service. The Team will be delighted to hear about your recognition. We look forward to welcoming you back soon!
Sincerely,
BERNARD FERNANDEZ
GENERAL MANAGER
Thank you for sharing your feedback with us! We're thrilled to hear you had a great experience during your stay, and we truly appreciate your kind words about our service. The Team will be delighted to hear about your recognition. We look forward to welcoming you back soon!
Sincerely,
BERNARD FERNANDEZ
GENERAL MANAGER
Übersetzung ansehen
Besucht in oktober 2023
This is the worst hotel in Kampala. The staff are very rude, very unprofessional. The parking is very disorganized and annoying.
Found a maggot in their salad.
It’s a mess
Found a maggot in their salad.
It’s a mess
HILTON GARDEN HILL
Leiterin
13/10/2023 à 11:45
Dear Moureen,
Greetings of the day!
I want to extend my sincerest apologies for the disappointing experience you had during your recent stay at our hotel. Your feedback is invaluable to us, and we take your comments very seriously.
I am truly sorry to hear about your encounter with our staff. We pride ourselves on providing the highest level of service and professionalism, and it is clear that we fell short of your expectations in this regard. Rest assured that we will take immediate action to address this issue with our team to ensure a more positive and respectful atmosphere for all our guests.
Furthermore, I apologize for the inconvenience you faced with our parking facilities. We will review our parking procedures and work to make the experience more organized and hassle-free for our guests.
Your comment about finding a maggot in your salad is deeply concerning, and I can only imagine how distressing that must have been. Our food service and quality control processes will be thoroughly reviewed to prevent such incidents in the future.
I understand that your visit was far from the experience we strive to provide, and I appreciate your patience in sharing your feedback. We genuinely value your input, as it helps us identify areas that require improvement.
In light of your recent experience, I would like to invite you back to our hotel for a complimentary lunch. We are committed to making amends and ensuring that you have a much more enjoyable and comfortable visit.
Please contact me directly at [email protected] to arrange your return visit, and we will do our utmost to make it a memorable and positive experience for you.
Once again, I extend my deepest apologies and gratitude for bringing these issues to our attention. We look forward to the opportunity to welcome you back and regain your trust.
Sincerly,
Team HGI Kampala.
Greetings of the day!
I want to extend my sincerest apologies for the disappointing experience you had during your recent stay at our hotel. Your feedback is invaluable to us, and we take your comments very seriously.
I am truly sorry to hear about your encounter with our staff. We pride ourselves on providing the highest level of service and professionalism, and it is clear that we fell short of your expectations in this regard. Rest assured that we will take immediate action to address this issue with our team to ensure a more positive and respectful atmosphere for all our guests.
Furthermore, I apologize for the inconvenience you faced with our parking facilities. We will review our parking procedures and work to make the experience more organized and hassle-free for our guests.
Your comment about finding a maggot in your salad is deeply concerning, and I can only imagine how distressing that must have been. Our food service and quality control processes will be thoroughly reviewed to prevent such incidents in the future.
I understand that your visit was far from the experience we strive to provide, and I appreciate your patience in sharing your feedback. We genuinely value your input, as it helps us identify areas that require improvement.
In light of your recent experience, I would like to invite you back to our hotel for a complimentary lunch. We are committed to making amends and ensuring that you have a much more enjoyable and comfortable visit.
Please contact me directly at [email protected] to arrange your return visit, and we will do our utmost to make it a memorable and positive experience for you.
Once again, I extend my deepest apologies and gratitude for bringing these issues to our attention. We look forward to the opportunity to welcome you back and regain your trust.
Sincerly,
Team HGI Kampala.
Übersetzung ansehen
Besucht in oktober 2023
Uts a quite get away.. the restaurant service is top notch.. i recommend
HILTON GARDEN HILL
Leiterin
08/10/2023 à 09:05
Dear Elijah: Thank you for sharing your feedback with us! We're thrilled to hear you had a great experience during your stay, and we truly appreciate your kind words about our service. The Team will be delighted to hear about your recognition. We look forward to welcoming you back soon! Sincerely, BERNARD FERNANDEZ GENERAL MANAGER
Übersetzung ansehen
Besucht in september 2023
Good cosy hotel in Kamwokya. Good for business meetings
HILTON GARDEN HILL
Leiterin
22/09/2023 à 06:17
Dear Valued Guest,
Thank you for taking the time to share your recent experience in Hilton Garden Inn Kampala and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.
Kind Regards,
Bernard Fernandez
General Manager
Thank you for taking the time to share your recent experience in Hilton Garden Inn Kampala and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.
Kind Regards,
Bernard Fernandez
General Manager
Übersetzung ansehen
Ein Hotel in der Nähe finden
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We are truly heartened to receive your generous review of Hilton Garden Inn Kampala. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.
Kind Regards,
Bernard Fernandez
General Manager