LE PAVILLON HOTEL

I wanted to post a review on the first day of my stay but decided to wait in hopes that things would get better …
At checkin We was given our room. My friend went to use the restroom soon as we arrived and tried to open the bathroom door, the handle flew off. After having a $356 incidental hold placed on my card for the stay, i called the front desk to let them know. We wasn’t even in the room for two minutes! They said someone would be in to fix it. After my friend was able to use the bathroom she said how unsanitary it was so we went to the front desk and switched rooms. I don’t understand what make them say they are a 4 star hotel. They have no knowledge of the hospitality industry. Any time i needed anything I’d have to call the front desk 3 to 4 times before actually getting it or end up going down to the front desk.
The iron didn’t work
The bed had stain
There was a stain on the wall that only god knows what it was
The windows were dirty
The phone and tv was dusty
The room a c was not blowing any air.
$51 dollars a night to park is insane. Plus an additional $7 tax to that.
It’s def not worth $200+ a night.
The bar is merely a table in the middle of the lobby. No sink for the bartender to be sanitary. Drink were nasty and overpriced.

Anything you need to call for never arrives. Customer service here is a joke and does not exist. It angers me to think all the money i spent to stay here and get treated like a peasant.
I wouldn’t recommend nor will i be back.

This is a good hotel. The building itself has historical interest and the architecture is of a golden era. Rooms are very spacious with king bed, and include a walk in closet, although the bathroom is quite small in comparison. The bathroom features Molten Brown products. The communal areas have a nice feel about them but overall I would say the hotel feels a little tired. That said it offered a good price for us and is only 10 minutes walk from the start of the French Quarter.