Meinungen THE WESTIN NEW ORLEANS New Orleans

Se inunda fácilmente las calles.

Visited for the St. Patrick's Day.,had a great time

Great hotel on the edge of the French Quarter - revamped bar on the way up to the rooms offers a good menu and specialty drinks.

Fantastic view of The Mississippi

The Westin Hotel in New Orleans is a true gem. From the moment you arrive, you're greeted with beauty and elegance. The service is top-notch, ensuring that every need is met with a smile. The food offerings are delicious, providing a culinary experience that delights the taste buds. Plus, its convenient location provides easy access to the best shopping at Canal Shoppes, making it the perfect destination for both relaxation and exploration in the heart of New Orleans.

Great location, as most hotels down here are, if you want to be near the river, easy access to food, sights, music, beignets, trolleys, and valet parking. Excellent views from the upper floors.

The good: central location, most of the staff were nice and helpful, bed was comfortable.

The bad: do not stay here if you are a light sleeper. Seriously. Between the trolley and train right outside the hotel sounding their whistles at all hours of the night and traffic noise, I barely got any sleep the entire week we were there. We were on the 26th floor and we may as well have been on the ground level for how noisy it was some nights. I'm surprised more people don't mention this in their reviews. We had a couple poor experiences with the front desk and lounge, and while both times senior staff stepped in and made things right but it still caused frustration when we should have been enjoying our vacation. The hotel lobby is quite nice, but the rooms are in need of a makeover and a good clean. Finally, this is a Viking cruise destination and some of the days we were there were insanely busy, so much so that it was impossible to ever get a table in the lounge or get onto an elevator. One day we were forced to walk down 15 flights so we didn't miss our tour.

UPDATE: It has been 4 months since this nightmare from the Westin Hotel and Marriott Bonvoy Company, (parent company of Westin).
I have yet to receive a legitimate response concerning my stay. Think twice about staying here. It seems like, (from the “selected” reviews), they are a 5 star hotel. It is far from that. I challenge you to investigate further and read the negative reviews. There are many negative reviews with similar complaints. My experience is as follows:
I decided to valet park my car thinking it would be safer than parking in an open public parking lot. They boast about the parking garage being a safe and secure environment, 24 hour cameras, and security guards to protect your car. My car was broken into and damaged in an attempt to steal my car. There was very little to no help from the parking company, security company nor the hotel. Everyone pointed fingers of responsibility to someone else. So many outright lies from them made it impossible to make a police report. With the exception of a doorman, not a single person with the any of theses companies would help me. TWO DAYS later I had a complete breakdown in the lobby after begging the front desk to give me a few garbage bags and tape so I could cover the windows that were broken out. Really? This is supposed to be a nice hotel that prides itself on taking care of their guest. I don’t think a few garbage bags and tape was impossible!!! There was also a large fresh, dent and scrape on the front bumper of my car that I suspect valet services caused parking my car. Car insurance will not cover the repair. The only thing the hotel did was help me get home, (I did not live in New Orleans), and gave me three vouchers for drinks at the bar. I am responsible for the costs of insurance deductible, my costs to repair the damage valet caused, paying for travel to and from work, grocery store etc. I am the main care giver for my mother. The cost for transportation to her doctor appointments are expensive. I will NEVER stay at another Westin Hotel, or any officiates of the Westin.

I totally enjoyed my pet friendly stay! This is a GREAT location and convenient to everything. However....Let me start this novel off by saying the hotel tried to help by offering a food voucher and comping the very little room service that I had. I am only holding back a perfect score because of a fire alarm incident in the connecting shopping center that also activated the alarm on a few floors in the hotel. I was in my room on the 29th floor when the alarm sounded, and I went down all 29 flights, thinking there was a fire. There was no fire, thankfully, but my legs were jello the remainder of my trip. For the next 4 hours, the alarm continued to sound sporadically, although there was no fire. No sleep for hours and hanging out in the lobby with an anxious pooch was no fun. But again... great hotel, bad incident.

Everything was perfect

Great hotel. Really friendly staff. The front desk let our kids select some free candy which made them really happy. The view of the city is fantastic from all the rooms. Really enjoyed staying at the Weston. The breakfast was also really good with a nice selection of smoked salmon, eggs, smoothies and good coffee.

Rooms and beds are clean and comfortable. Try to reserve room with the beautiful river view.

Great view from bar area and rooms. Beds are the most comfortable I've ever been in. Food either at bar or in room also good. Just beware some sneaky fees on room service, but that is pretty much everywhere.

Overpriced and street walkers look for John's at night. It's a good place for cream of crop on men.

Location Location Location....
And yea did I mention prime time real estate. HUMBRA

When we travel to New Orleans we always love to stay at the Westin. It is a great location on the Riverwalk and a short walk to everything you could want to do downtown. It is right between both the aquarium and the casino as well. It has great views of the city and the river. The lobby bar is very nice and took great care of us as well. We will definitely be back to visit.

We were given vouchers for free continental breakfast, and there wasn't any food or kitchen. bistro? The rooms, however, were beautiful.

Fantastic hotel. Would definitely visit again

BEWARE OF VALET PARKING!
I was charged $50 for valet parking and a week later I received an $85 ticket alleging my car was in the parking garage for over 18 hours without paying.
Multiple phone and email contacts with the hotel were made with no resolution, despite all of the evidence, including my invoice from the hotel clearly showing that I paid for valet parking.
I will not be staying at the Westin again, and will discourage anyone else from patronizing it, especially if driving into New Orleans and needing parking.

We are staying three nights here, on the second night our key card stopped. We had to take the elevator down to the front desk and the gentleman reprogrammed the card again. After going back to the room and trying it a few more times we still couldn’t get in. We found a phone in the hallway, called the front desk and told us we have to go back to the service desk. When we talked to the gentleman again he said that an engineer is coming to our room to look at it. We are now sitting on the floor in front of our room door and still waiting. It’s been around 40min and counting. This is unacceptable.

Super convenient location and terrific staff (particularly Rakesh at the front desk)!

My wife and I stayed for 2 nights and were very pleased with the cleanliness and size of the rooms as well as the overall upkeep of the hotel. Breakfast downstairs also was surprisingly solid, and the live entertainment and quality of the bar in the check-in lobby was a pleasant surprise. Gym’s a bit dated, but is decently spacious. Would highly recommend!