Q&C HOTEL BAR

My Bartenders Tammy (especially her) & Paul were great. New Orleans never disappoints..keep up the good work...The two ladies that checked me in WERE awesome they were from DR...

The location was probably the only thing to speak to, near everything and a 10 minute walk to the French Quarter.
Staff- rude. The front desk staff at check in was extremely rude and gave a hard time at check in. Not sure why the attitude was needed.
Hotel itself was average. Even being upgraded to a bigger king size room, they were tiny with a musty smell. Super small bathroom.
Overall not the best of hotels for a boutique hotel. Stay elsewhere.

absent valet 3xs, 3 asks for more pillows... but the worst was shades don't darken on 3rd floor and no offer to move. Staff so laxadasic... did not feel like other autograph collections or marriott at all. Bathroom door was broken too. Location good. That's about it.

We booked a king room 9th floor and above. Upon arrival (3:45pm- check in is at 4) we were informed our room was not ready. They were kind enough to check our luggage but we stayed in the lobby waiting for our room to be cleaned and ready. After 45 minutes I went to the front desk to ask if they had an idea how much longer it would be. The front desk attendant looked at her computer and ended up finding us a room. Out of suspicion, I asked, who I think was the manager, if this room we were assigned was an “accessible room”. From our experience, those rooms aren’t as nice and we don’t need to be in a handicapped accessible room. She said yes it was and I said we won’t stay in a room like that. She found another room for us on the 11th floor. The room was TINY. I had to turn sideways to get past the refrigerator cabinet and the bed to get to my side of the bed. I know the room we originally booked was not this small. It did not say “a smaller room” like some are described on your website. I feel we were put in this room wrongly and we do not appreciate it. We will not stay at this hotel again when we come to New Orleans. The photos I posted show how much room I had to get to the bed.

Excellent stay from start to finish! We were allowed to check in early, which was so nice. Great bar, with excellent food. Service of rooms top notch. Great location, easy walk to French Quarter attractions. Many local restaurants close by. Highly recommend this hotel.