HAYES VALLEY INN ^{* *}

Lovely place and I will stay another week. But the rooms are heated all day while there is moderate temperature outside making the room unbearable. Opened the window but there is a generator or other massive noise machine outside the window in this side making an open window impossible. It’s loud with the window closed. Love it but prolly nothing to do about the noise - a surprise the city allows that next lodging space - so please shut off the heat. Save you money!

Me encantó!!!!

For a 2 star hotel, it's pretty decent I would say

I stayed here years ago BEFORE the pandemic when I brought my daughter to college in SF. Then it was lovely with an amazing breakfast and tea time. All items were working and it was cozy. This trip was the complete opposite of that experience. They no longer have a breakfast or tea time. The community kitchen had no working coffee pot or hot water maker for tea. The dish washer was broken and the fridge was absolutely filthy and filled with the housekeeping staffs food and condiments. The first room I was assigned had a bed that was as hard as a rock. I was there for 5 days and absolutely could not sleep on it. I called and requested a room change and the next room had a bed that was better. The rest of the trip went well until upon packing for my return home I realized that my iPad was missing. I had not used it since the night I arrived and had placed in in my travel bag that I didn’t need to go into until I was ready to depart.
As soon as I realized it was missing I called to report it.. this was September 24th. I have tried following up several times to never receive a call back from Linda the general manager. I was told by the agent who took my report there would be an investigation and a claim filed with their insurance for my stolen property and I have not heard a word from anyone. Even when I had to make a 3rd follow up call I was rudely questioned as to why I took so long to call back! Like it is my job to track down somone to to help me when I have been wronged. Absolutely unacceptable and unprofessional. No one gave a damn that my personal belongings were searched and my property stolen. It’s now October 10th and I have yet to hear back,
This place is horrible as a business and not safe for your personal property. There are no safes in the room so nothing is safe to be left there!!!! I will be leaving reviews one every platform there is to warn others to not stay here because LINDA AND HAYES VALLEY INN DOESN’T CARE ABOUT YOU JUST YOUR MONEY AND WHAT THEIR STAFF CAN FREELY STEAL!!!!

My room blazin someone get me ac