GRAND HYATT ^{* * * *}

The walls loudly creak whenever it’s windy outside — which is frequently in San Francisco! I called the front desk and they said this is totally normal for the building because it was built on rollers. I don’t know how anyone is expected to sleep or enjoy themselves like this!

Great hotel. Starbucks across the street. Excellent hotel bar / restaurant. Great service.

Das Hotel liegt direkt im Zentrum und hat dadurch auch einen atemberaubenden Ausblick. Ich fand die Ecke in der Lobby für das Essen der Lieferdienste sehr praktisch. Mitarbeiter sind sehr höflich, hilfsbereit und freundlich.

Regularly come into the city to from the suburbs to visit friends, and departed from my go-to SF Hyatt, the Hyatt Regency SOMA, for the Grand Hyatt. Since I am only here sleeping, the review is almost entirely for the room.

Overall, it’s 7/10, but does not live up to the Grand Hyatt branding for two main reasons. First, the buildings age. It was constructed likely in the 70’s and is showing age no renovation would hide. Think lower ceilings, noisier AC, small, low bath tub, etc.

Second, the renovation they completed maybe 10-15 years ago is aging. Hyatt bed is comfy as always, and the TV is large with paring to your phone. Had a comfy lounge chair, but colors don’t match photos online 100%. Lack of attention to detail is what makes this hotel fall short of the Grand Hyatt branding. Only a single light in the bathroom, when it would be nice to have floor lightings for night use, and less harsh mirror lights. The curtain controls are bedside, but lamp switches are hard to use when they could’ve been on the same panel as the blinds. The rigid mesh-like secondary curtains are the weirdest I’ve ever seen.

Union square is really sad to walk through right now. Felt 100% safe, with tourist around, but is a ghost of what it once was. Many vacancies around the entire neighborhood. I hope it can return to how it was pre-COVID.

Overall, the Hyatt Regency Embarcadero (awesome architecture, waterfront, recently renovated) or Hyatt Regency SOMA, likely best Hyatt in the city, since it’s more recently renovated and closer to BART/MUNI, is a better choice unless you are set staying immediately on Union Square.

Great location. Close to lots of stores and restaurants. Service was also great and the rooms were clean.