LA QUINTA INN BY WYNDHAM BERKELEY

I spent two nights at the La Quinta Inn this past weekend. The room and the hotel were clean and all of the staff that I interacted with were pleasant. My 2nd floor room faced out onto University Ave. but I never felt as though it was too noisy.
The reason I have given this hotel 3 stars instead of 4 is largely because of the free breakfast they had on offer. I arrived well before breakfast was due to be over but still the food they had on offer was very limited and the coffee was just plain bad. I feel like breakfast is something simple enough that if you're going to include it as a perk for staying at the hotel then it should be done reasonably well.

Without a doubt, this is the worst hotel stay I have ever had (thankfully). If I could give it negative stars, I would. If you are considering staying here because of proximity to Cal, like we did, please reconsider and go elsewhere unless you like:
1. the smell of pot EVERYWHERE (hallways *and* guest rooms),
2. mildewed walls (see photo),
3. stained, ripped, and sticky (ick!) carpets in the room,
4. no temperature control: the heating/cooling unit was completely broken (see photo, where the plug clearly sparked, melted, and one prong was intentionally turned so that it could not be used),
5. a bathtub that doesn't drain properly (requiring several hours to drain between 10-minute showers)
6. a broken window that can't close so that you enjoy the sound of trains and traffic all night, with multiple train horns at 5:45 am (this despite having a white noise machine on *really* loud)
7. lack of room key (seriously, management allowed the front desk to run out of keys (!?) so the poor night staff had to walk us to our room and use his master key to let us in, meaning we could never leave the room and return). There were five other people checking in behind us and the plan seemed to be for him to walk them all to their rooms the same way
8. terribly poor signage in the front parking lot producing ridiculous traffic jams - there is a back parking lot but we only discovered that ourselves when one member of our party went in to the front desk
9. sad breakfast that ran out of hard-boiled eggs 45 minutes into the four-hour breakfast
10. very rude morning manager who claimed to be unable to print out a receipt when we checked out
11. very thin walls allowing us to hear conversations in other rooms
The only redeeming quality of the stay was the effort by the night staff to try to get us into a reserved room late at night despite the lack of keys. He was doing his best in a bad situation, forced by management that clearly has no interest in running a business and evidently ignored his requests for more keys earlier in the week. I'm shocked that a national chain would allow their name on an establishment like this with so many fundamental problems.

Matt Mooney is the Most Magnifacent Managerial Model Masterclass of impeccably delivered customer service and above standard ability to satiate under unusual circumstances. If you ask for Matt, you will be in the best of handling and im not kidding.

Very old hotel, doesn’t look that it has had any remodeling. I travelled with my handicapped mother that has to use a wheelchair or scooter for mobility and the elevator went down twice, we were placed on the third floor so we did have to carry my mother down the steps at one point. There was a roach in our bathroom something really sticky in the carpet and although it looks clean it doesn’t feel clean at all. The sound of the loud train every night was very disturbing as well. The only good thing was the off street parking.

The doors were locked and the woman didn't want to let me in the building though I had legitimate business to conduct there. But these are troubled times so I'm not blaming her for wanting to be safe.