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Meinungen ALINEA PRIMO HISTORIC CENTER Limassol

Meinungen der Mitglieder zu ALINEA PRIMO HISTORIC CENTER

4.1/5
31 meinung
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Besucht in november 2023
Bra hotell med god mat, men tyvärr små balkonger
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
20/11/2023 à 14:47
Dear Reviewer,

Thank you for posting a great review and awarding our hotel a 5* rating on Google. We highly appreciate your comments regarding our hotel and dining as we take great pride in them. We would also like to assure you that our team takes all of our guests' feedback into great consideration. We hope to welcome you back to our hotel in the near future.

Kind regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in november 2023
Beautiful hotel staff are absolutely amazing available to help and assist you while always being welcoming and polite. Food is lovely and there are many great options available to eat as well as the cafe. The pools are great as they have adult only pool and a main pool with a kids area. The spa is fantastic great options and treatments available. Just a great hotel in general staff go above and beyond I spent my birthday there and staff members around the hotel remember to wish me a happy birthday and there was cake and wine in my hotel room along with a note. People say that there's not much in the area but there are many lovely souvenir shops and food places to go and eat. Also there is a KFC, McDonald's and Starbucks nearby as well as a beach. And short bus trips can take you to other lovely beaches and a visit to the Marina where there is a the Paradox museum. Depending on what time of year you go to everything might not be available if its out of season. Would highly recommend and would definitely go again!
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
12/11/2023 à 15:11
Dear Reviewer,

Thank you for posting an amazing review about our hotel on Google. We highly appreciate all of your excellent comments regarding our staff, hotel amenities and dining, we take great pride in them. Our team always strives for the best for our guests so we are so pleased to hear that all of our efforts for making your stay and birthday an enjoyable one, have met your expectations. We thank you for recommending us to future guests and we are looking forward to welcoming you back in the near future.

Kindest regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in november 2023
Mukava hotelli. Kiva ohjelma.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
20/09/2022 à 11:27
Dear reviewer,
Thank you very much for your 4* review. We look forward to welcoming you back to our hotel in the near future.
Best Regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in november 2023
Amazing experience loads of cats very family friendly rooms were big and very clean (main concern was with tui who delayed our flight and changed our hotel) overall a 5/5 experience limisol Castle near by as well as the illusion museum.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
07/11/2023 à 12:09
Dear Reviewer,

Thank you for posting an excellent review about our hotel on Google. We highly appreciate your amazing comments regarding our hotel amenities as we take great pride in them. Our team is so pleased to hear that you had an enjoyable stay as we strive for the best for our guests. We hope to welcome you back in the near future.

Best regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in oktober 2023
This hotel far exceeded my expectations. We stayed in a five-star hotel in Paphos for a couple of days which was not nearly the same quality. It was my birthday and they even went to the trouble of upgrading our room to a Seaview room and when we popped out for a few hours, came back to the room and noticed a happy birthday cake and a bottle of wine. The rooms are stunning and the entertainment the hotel provides is like no other, with bingo nights, quiz nights, music nights and even fire breathers/contortionists and circus tricks. As a couple in our late 20s we found that there was something for everyone. My only slight bugbear would be that naturally a hotel that offers so much did attract lots of noisy children, but hey you can’t have it all. I just want to say a massive thank you to the whole team for making my birthday holiday so lovely. Overall, very impressed.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
31/10/2023 à 15:24
Dear Reviewer,

Thank you for posting an amazing review about our hotel on Google. Your excellent comments regarding our hotel amenities, entertainment and staff are greatly appreciated as we take great pride in them. Our team always strives for the best for our guests so we are so pleased to hear that all of our efforts for making your stay an enjoyable one, have exceeded your expectations. We are also glad to hear that you enjoyed your birthday as well as your holiday. We hope to welcome you back to our hotel in the near future.

Kindest regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in oktober 2023
Nice place and relaxing
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
31/10/2023 à 15:17
Dear Reviewer,

Thank you for awarding our hotel a 5* rating on Google. We hope to welcome you back to our hotel in the near future.

Best regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in oktober 2023
Pros: good for old people or people with children.
Cons: was like traveling to the past where you can't plug your phone or your computer in any place. The place is not secure, the worst place to have an accident I saw in my digital nomad worker life. Nothing works, even not first aid, even not the elevators, even not the staff and their ethics
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
27/10/2023 à 15:49
Dear Reviewer,

Thank you for taking the time to review our hotel on Google. We will not go into thorough detail of your review, despite the fact that we disagree with all of your comments regarding our facilities and safety regulations. A trained and certified first aider was there to assist you and in accord with our standard procedure, was insisting for you to go to a doctor, and even proposed to call an ambulance to which you declined. The hotel did provide a wheelchair for you. The manager did meet with you and although your behaviour was totally unacceptable and rude, he arranged a room change for you and tried to assist you in the best possible way. We feel sorry for all you have written however our attention and assistance was there. Since you have posted your review on other sites, please be advised that this will be the same response.

Regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in oktober 2023
Do not stay if u have food allergies, they do not give a damn and stand around and laugh at you, when there is no choices for you to eat , lady on reception , maybe Angelina ? Absolutely horrible , very rude and speaks or should i say growls at people , first time i stayed was perfect , but this time absolute awful , told them i was recently diagnosed with gluten free and lactose free, and had a bowel disease , was told no probs we will look after you , feeding me wedges and beans , i think not , pls think carefully if u have food allergies before staying here .! I was also given a gluten and dairy birthday cake , knowing i was gluten intolerant and dairy free , and laughed at when i asked was this cake suitable for me , was told let your husband eat it !!!!! Update my food was sorted on day 4 after husband when ballistic, top chef sorted meals and they was fantastic, but 4 days to sort was shocking 3 days out of 7 when it should of been sorted on day 1 ,
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
17/10/2023 à 17:15
Dear Reviewer,

Thank you for taking the time to post a review about our hotel on Google. Similarly to our response to your review on trip advisor, we apologise for the inconvenience you experienced during your stay and are pleased to know that you enjoyed the meals our chef specially made for you both. We hope to welcome you back to our hotel in the near future.

Regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in oktober 2023
The Food ,manners and company were exceptional..
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
07/10/2023 à 21:37
Dear Reviewer,

Thank you greatly for posting an excellent review and for awarding our hotel a 5* rating on Google. We highly appreciate all of the amazing comments you have left us. We hope to welcome you back to our hotel in the near future.

Best regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in oktober 2023
Very relaxed complex.
Friendly efficient staff.
The food was well above the standard of what is usual for all inclusive hotels.
There were a few very minor issues that were noticeable but not worth bothering about.
The only real let down is the location.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
07/10/2023 à 22:17
Dear Reviewer,

Thank you for posting an excellent review and rating of our hotel on Google. We highly appreciate all of your amazing comments regarding our staff and dining. We would like to assure you that our team takes all of our guests' feedback, whether it be positive or negative, into great consideration and we understand that our location suits some of our guests more than others. We hope to welcome you back to our hotel in the near future.

Kindest regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in september 2023
Positive: Has all the things needed for a comfortable stay Negative: Nothing special
Besucht in september 2023
I've spent 7 days here and my review is extremely mixed. The room, pool, entertainment, sitting areas, and food are easily 5 stars and I had no problems with most staff. However I noticed a few people were complaining about higher up staff that treat guests and other staff horribly.

That's why this review is two stars. Me and my relatives were approached by one higher up member of staff shouting at us to go into the cafeteria through a certain door like we were a bunch of school children. If you don't want people going through it then put up a sign or lock that door, don't speak to other people as if your some sort of superior god. I've seen the higher up staff act like the narcissists they are and treat other kind and respectful staff like slaves or minions as well, I cannot emphasise how badly this hotel needs to fire the higher up staff and hire new people that can communicate issues with guests in a formal way.

Aside from those select staff members, there is no good beach to be found anywhere in the area. Speaking of the area itself, just go into street view and you'll see how awful the area it is. Derelict buildings everywhere, cracked under-maintained sidewalk everywhere, almost every building tagged by graffiti or abandoned, and absolutely no other attractions or night life here. If your just staying in the hotel however then it's fine.

Also there is a lot of loud people from England here, might not appeal to everyone looking for a peaceful getaway.

Overall I would not recommend coming here if you are looking for a good getaway. The hotel itself is good but the general area didn't feel safe and some staff were awful. The higher ups need to be fired and replaced though I doubt that will happen at all or anytime soon.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
24/09/2023 à 16:16
Dear Reviewer,

Thank you for taking the time to post a review about our hotel on Google. Your feedback is valuable to us as it helps our ongoing effort to improve and meet the expectation of each of our guests. However, we must take the time to clarify a few points made within your review. We are very surprised to hear about your comments regarding some of our staff members as we regularly receive excellent feedback about our staff and management team. We would like to assure you that this is not our standard practice and we do not tolerate this kind of behavior from any of our staff members, including management. Rest assured, these comments have been noted and we thank you again for your review. We hope to welcome you to one of our Atlantica Hotels & Resorts in the future.

Regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in september 2023
We’ve just got back from our week at this hotel, everything was perfect from the beginning to the end, the staff were incredibly helpful and the facilities were amazing. Big shoutout to the friendly face waiter Mikah and to all the hotel staff for making our trip so fabulous , will definitely be looking to come back here again :)
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
20/09/2023 à 19:32
Dear Reviewer,

Thank you greatly for posting an amazing review about our hotel on Google. Your excellent comments regarding our staff and hotel amenities are very much appreciated as we take great pride in them. Our team always strives for the best for our guests so we are so pleased to hear that all of our efforts for making your stay an enjoyable one, have met your expectations. We would also like to thank you for posting a special mention for one of our staff members who provided memorable service, we will pass along your compliments to him. We hope to welcome you back to our hotel in the near future.

Kindest regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in september 2023
No plugins space in the room, you can charge phone only in bathroom.
I know sound weird but true.
No room service also.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
20/09/2023 à 13:02
Dear Reviewer,

Thank you for taking the time to post a review about our hotel on Google. We would like to clarify that we do have plug sockets in the hotel rooms themselves which does not require our guests to use the one in the bathroom. Thank you again for your review and we hope to welcome you back to our hotel in the near future.

Kind regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in september 2023
Rooms were a bit tired, in need of some refurbishment, food was exceptional, location in a town which I did not realise when booking, service really good, a very friendly atmosphere, entertainment good and very child friendly
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
20/09/2023 à 12:53
Dear Reviewer,

Thank you for posting a great review about our hotel and for awarding us a 5* rating on Google. We greatly appreciate your excellent comments regarding our staff, dining and entertainment, we take great pride in them. We would like to assure you that we take all of our guests' feedback into great consideration and we understand that our location suits some of our guests more than others. We hope to welcome you back to our hotel in the near future.

Kind regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in september 2023
Just spent 7 nights here had excellent time , room clean with pool views. Food very good in relaxed atmosphere. Staff very helpful & animation team very hard working and friendly. Evening entertainment could be better & maybe TV sport accessible to under 18s. Would definitely recommend BBQ night.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
16/09/2023 à 14:29
Dear Reviewer,

Thank you very much for posting an amazing review about our hotel on Google. Your excellent comments regarding our staff, hotel amenities and dining are very much appreciated as we take great pride in them. We would like to assure you that we take all of our guests' feedback into great consideration to better our efforts for improvement. We hope to welcome you back to our hotel in the near future.

Best regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in september 2023
everything from beginning to end was fabulous best holiday of my life. We were a couple booking last minute. The hotel is beautiful large open and clean all staff were friendly and always smiling. The food was incredible so many choices and fresh i was spoilt for choice every meal. The drinks were not watered down meaning there wasn't always a que for drinks and if there was they called for more staff to clear the que. Housekeeping was impressive mopping floors and proper daily room cleans. We had a beautiful town view of Limassol and we saw fireworks when chilling on the balcony. On the last night we went to breeze the open air nightclub what an experience well worth it but 25 euros for 2 drinks. Our rep Sana at the hotel was lovely we booked the ghost town and paphos old town excursions this was the best decision we made the history of the island is incredible and we learnt so much it really added the special touch to the holiday. We choose this hotel because of the entertainment reviews so many hotels under deliver in this area but not here, bingo, discos, quizzes, fire dancers, local traditional dancers to name a few. The best aspect for us was the pool set ups the family pool was huge with numerous sunbeds and parasols no need to get up early and que or fight we came down at different times everyday and had no issues getting a sunbed when we needed it this was a breath of fresh air compared to other holidays. At about 5pm we would move to the adult only pool to chill which was so upmarket we felt special the adjoining adult bar was perfect they love football in Cyprus and often 3 English games were playing on different tv's perfect for my football mad boyfriend and if you were tired enjoy sky sports on your room tv!!! no extra cost. I have to mention the Wi-Fi WOW not once did it disconnect no matter where you were in the complex it was better than mine at home lol and again no extra cost. In addition the air-conditioning was the best i have ever seen Cyprus was soooo hot it really made the days comfortable everywhere in the hotel had air-con. I have to say this place is special and we will be back. There are always niggles on holiday but because the basics were fab you didn't mind the odd hiccup. I would not recommend the a la carte restaurant no atmosphere food raw and not seasoned. But don't worry stick to the buffet it was better!!! There is not much within walking distance for this hotel but there facilities means you don't need to go anywhere but you could get local buses to explore further. Well done tui perfect perfect perfect !!!
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
16/09/2023 à 21:41
Dear Reviewer,

Thank you for posting such a notable review about our hotel on Google. We highly appreciate all of your amazing comments regarding our staff, hotel amenities and dining as we take great pride in them. Our team always strives for the best for our guests so we are so pleased to hear that all of our efforts for making your stay an enjoyable one, have met your expectations. It will be a real pleasure to welcome you back to the Oasis in the near future.

All the best,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in september 2023
Quite nice,however fairly isolated area.Trips out very expensive,would come again but with better choice of entertainment and activity,probably nearer Paphos.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
14/09/2023 à 18:38
Dear Reviewer,

Thank you for taking the time to post a review about our hotel on Google and for awarding us a 4* rating. We would like to assure you that we take all of our guests feedback, whether it be positive or negative, into great consideration and we appreciate that our location suits some of our guests more than others. We hope to welcome you to another one of our Atlantica Hotels & Resorts in the near future.

Kind regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in september 2023
Clean hotel,good food and drink choice and great staff.We have now been 6 times. Easy to take bus into town.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
14/09/2023 à 18:45
Dear Reviewer,

Thank you greatly for posting an excellent review about our hotel on Google. We highly appreciate all of the amazing comments you have made regarding our staff, dining and hotel cleanliness, we take great pride in them. Our team always strives for the best for our guests so we are so pleased to hear that all of our efforts for making your stay an enjoyable one, have met your expectations. Thank you very much for your loyalty and continuous support. We are looking forward to seeing you again very soon.

All the best,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in september 2023
Fabulous hotel with amazing food. Bus stop just down the road with bus tickets Costing just €1.50 into the old town and marina.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
16/09/2023 à 14:23
Dear Reviewer,

Thank you greatly for posting an excellent review about our hotel on Google and for awarding us a 5* rating. We highly appreciate your amazing comments regarding our hotel and dining as we take great pride in them. We hope to welcome you back to our hotel in the near future.

Best regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in august 2023
Nice hotel, great staff.
Little bit isolated, not much going on around it.
Ide go back
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
03/09/2023 à 14:45
Dear Reviewer,

Thank you greatly for posting an excellent review about our hotel on Google. We highly appreciate all of your amazing comments regarding our staff and hotel facilities. Our team always strives for the best for our guests so we are so pleased to hear that all of our efforts for making your stay an enjoyable one, have met your expectations. We would like to assure you that we take all of our guests' feedback, positive and negative, into great consideration and we understand that our location suits some of our guests more than others. We are very pleased to hear that you would visit again.

Best regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in august 2023
Fantastic 10 days with family and friends all inclusive, food great, pool and facilities wonderful, entertainment was pritty good, bingo every night we did not win never mind, great place, this is the second time we have been, the only thing was bit of a struggle to get eleven sun beds together by the pool but we managed great Malcolm
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
03/09/2023 à 15:20
Dear Reviewer,

Thank you immensely for posting an amazing review about our hotel on Google. Your excellent comments regarding our staff, dining and hotel amenities are very much appreciated as we take great pride in them. Our team always strives for the best for our guests so we are so pleased to hear that all of our efforts for making your stay an enjoyable one, have met your expectations. We would also like to thank you very much for your loyalty and continuous support. We are looking forward to seeing you again very soon.

All the best,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in august 2023
Sitting in the adult bar with a few hours before we leave to go home and I can honestly say it's been a lovely 11 nights at this hotel. Please ignore the negative reviews and don't be put off coming here. Yes its not in the most central location but surely anyone who has booked would have done their research and not be surprised by this. If you like exploring get a car and go see some of the amazing places cyprus has to offer. The hotel is lovely, very clean, rooms are a good size and they have family areas and adult only areas so if you are coming without children to a family hotel you will still have a great time. The food has been good, varied with choices for everyone. The bbq night and managers cocktail reception is a must. The staff are so friendly, big shout out to Demetri in the adult bar such a nice guy. Would definitely come here again.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
14/08/2023 à 10:07
Dear Reviewer,

Thank you for posting such a notable review about our hotel on Google. We greatly appreciate all of the amazing comments regarding our staff and facilities as we take great pride in them. Our team always strive for the best for our guests and it so pleasing to hear that we have met your expectations and that all our efforts made your stay so enjoyable. We look forward to welcoming you back to our hotel in the near future.

All the best,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in august 2023
It haves a lot of entertainment very good atmosphere you don't feel never bored
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
14/08/2023 à 10:01
Dear Reviewer,

Thank you for posting an excellent review about our hotel on Google. We highly appreciate all of the amazing comments regarding our entertainment. We are pleased to hear that you enjoyed your stay and we hope to welcome you back to our hotel in the near future.

Kind regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in august 2023
Just done 10 days at atlantica oasis, Best Hotel we've stayed in in cyprus!! Booking again for next year for 2 weeks, the hotel the staff the food couldn't have asked for anything better!!! Highly recommend anyone to stay here,Best of hotels!!
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
14/08/2023 à 09:45
Dear Reviewer,

Thank you greatly for posting an amazing review and rating of our hotel on Google. We greatly appreciate all of your excellent comments regarding our staff and facilities as we take great pride in them. It is so pleasing to hear that our team have met your expectations and that all our efforts made your stay so enjoyable. We are thrilled to know that you will be returning next year.

Best regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in august 2023
Me and my family stayed at this all inclusive hotel for 10 days and we all had a great time, we hired a car to get us to different places in Cyprus and would highly recommend doing the same. Very clean hotel and all the staff are very helpful/ friendly.

The food was lovely and different every evening and then you could book different places to eat also within the hotel, The a la carte evening was stunning and they set the area up so beautifully!

They have a managers cocktail evening and we tried some different drinks which was great fun.

The pool areas are great too, the kids were in the pool from morning to evening on our pool days, closes at 6pm but like with any resort you have to wake up early to get a bed as by 7am most beds have towels on. There is an adults pool also for something more quieter and a younger child's pool.

The entertainment was great, got the public involved some evenings too, evening got us up dancing and my daughter loved the kids disco.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
14/08/2023 à 08:35
Dear Reviewer,

Thank you greatly for such an excellent review you have posted about our hotel on Google. We highly appreciate all of your amazing comments regarding our staff and facilities, we take great pride in them. Our team always strives for the best for our guests and we are so pleased to hear that we have met your expectations and that all our efforts made your stay so enjoyable. We look forward to welcoming you back to our hotel in the near future.

All the best,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in august 2023
Good clean hotel but from another decade. Nothing exciting though... The only complaint was the dirty looking glasses at the breakfast...
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
01/08/2023 à 21:31
Dear Reviewer,

Thank you for taking the time to post a review of our hotel on Google. We would like to assure you that we take all of our guests' feedback, whether it be positive or negative, into great consideration to better our efforts for improvement. We apologise for the inconvenience you experienced during your stay and we will relay your comment to our restaurant team regarding the glasses. We hope to welcome you back to our hotel in the near future.

Best regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in august 2023
2023 Summer holiday for family. Kids 20 and 16!!! Always something to eat at each meal (all inclusive). Family pool great for the kids, adults only pool great for us and the kids are old enough to come and appreciate the peace and quiet. Rooms comfy and plenty of space, WiFi is excellent (150Mbs) so it's easy to stay in touch with family, friends and the world ????????

The staff are brilliant, cannot think of a negative experience. They even put a cake and a bottle of wine in our daughter's room on her birthday.

Number 30 bus takes you into town centre for €1.50 and runs late into the night
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
01/08/2023 à 21:46
Dear Reviewer,

Thank you greatly for such an amazing review of our hotel on Google. We highly appreciate all of the amazing comments you have posted regarding our staff and facilities, we take great pride in them. Our team always strives for the best for our guests so it is so pleasing to hear you and the family had an enjoyable stay with us. We hope to welcome you back to our hotel very soon.

All the best,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in juli 2023
Old hotel, not much to do for children, no bamse hotel, mainly british, sunbeds occupied from 7 o clock, cockroaches, staff very nice! Food ok, drinks ok, wine very ok for being the house wine, 30 mins walk to a real beach. I would not book ok, mainly because of the facilities and bad entertainment.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
06/08/2023 à 19:12
Dear Reviewer,

Thank you for taking the time to post a review about our hotel on Google. Our team takes great pride in our staff and facilities and we always strive for the best for our guests so we are very surprised about your comments regarding our hotel. We have a kids club and kids activities during the day that our young guests can take part it as well as a mini disco in the evening. Regarding sunbeds we do not condone reserving them and we do monitor this however our hotel has plenty of sunbeds to accommodate our guests and our staff are always available to assist our guests in finding ones. Thank you again for your review. We hope to welcome you to one of our other Atlantica hotels in the future.

Kind regards,
The Atlantica Oasis Team
Übersetzung ansehen
Besucht in juli 2023
2 out of 10 - Profit driven commercialised hotel.

Nothing was explained about the hotel at checkin so had to ask other guests.
All inclusive option doesn’t include snacks, Towel charges apply and only exchanged every 3 days, restaurants all booked 7-10 days in advance, no water bottles given in this heat, no sun loungers/hammocks etc and the tightest deck chair seating, nearest beach is filthy, 6 day room service only, and ran out of ice cream apparently. If you enjoy cheap branded alcohol with a delayed service then this is the place. All round gave the feeling they were looking at profits rather than customer satisfaction… don’t know how they have certificate for trip advisor recommended hotel 2023!

On the plus side: weather was great, pub across the road and some nice restaurants within walking distance.

I hope my work colleagues don’t read this review as I recommended the hotel to the ones I dislike ;)
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Leiterin
06/08/2023 à 15:25
Dear Reviewer,

Thank you for taking the time to post a review about our hotel on Google. We apologise for any inconvenience you experienced during your stay however your review has given us the opportunity to clarify some comments regarding our hotel. Once our guests arrive at our hotel and check-in, our reception team give a brief overview of the hotel and also explain that all information is provided in the welcome letter given to each of our guests. This welcome letter is included in the welcome pack our guests receive upon arrival with their room keys and all-inclusive wristbands if they apply. The welcome letter includes information about our facilities, opening and closing times of our restaurant and café, pools and bars as well as the terms of your board if you are an all-inclusive guest. Our all-inclusive package includes snacks such as from our wide selection in our Mocha café which includes hot and cold sandwiches, pastries, salads, yoghurt, cakes and many more. Regarding our towel conditions, as we explain to our guests when they collect their towel cards from reception, that there is an electronic deposit which is not payable however if the cards were not returned at the end of our guests' stay then that is when a charge would apply. With regards to our theme night dining options that you mentioned, they do get booked up quickly so we advise our guests to book in as early as possible during their stay however our staff are always available to assist and find bookings for our guests. As stated in our welcome letter, our hotel adheres to our sustainability policy which reduces plastic waste around the hotel. We provide a large bottle of water in each room upon arrival for our guests which they keep and fill up at our three refillable water stations around the hotel. We also provide paper cups next to these refillable stations for our guests to use/reuse throughout the day and evening. With regards to our sunbeds, we have plenty of sunbeds to accommodate our guests however, as stated above, if our guests need any assistance with finding a sunbed/sun lounger then our staff is always available to help. Our hotel ensures we never have a short supply of produce especially ice-cream which is very much a necessity in our hot and sunny climate here in Cyprus. Our team always strives for the best for our guests to make their stay an enjoyable one so we are very surprised to hear about your comments regarding our motive. Thank you again for your review. We hope to welcome you to one of our other Atlantica hotels in the future. Please be advised that this will be the same response for the same review you posted on Trip Advisor.

Kind regards,
The Atlantica Oasis Team
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ALINEA PRIMO HISTORIC CENTER

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