Ergebnisse Hotel Pissouri

COLUMBIA BEACH RESORT

Hotel €€€
4.7/5
30 meinung

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Pissouri Bay, Pissouri, Zypern
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2024
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2024

Direkt neben dem Columbia Beach Hotel befindet sich dieser wunderschöne Komplex der 5-Sterne-Kategorie, der 2002 eröffnet wurde. Es liegt ideal am Strand und ist ein echtes Dorf mit Steinhäusern, die sich um einen wunderschönen Pool gruppieren. Hier strahlt ausnahmslos alles Luxus und guten Geschmack aus, sei es in den Zimmern oder in den öffentlichen Bereichen. Die Apartments sind groß und Sie werden von den an Indonesien erinnernden Möbeln und der sehr eleganten Dekoration begeistert sein. Die Einrichtungen sind bemerkenswert: Spa, Schwimmbäder, Tennis, Fitnessstudio, Sauna, Segeln, etc. Die Restaurants und der Service sind sehr angenehm. Ein Ort, der zweifellos zu den schönsten auf Zypern gehört.

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Meinungen der Mitglieder zu COLUMBIA BEACH RESORT

4.7/5
30 meinung
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Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.

Sie haben bereits eine Bewertung für diese Einrichtung abgegeben, die vom Petit Futé-Team bestätigt wurde. Sie haben bereits eine Bewertung für diese Einrichtung abgegeben, die noch auf ihre Freigabe wartet. Sie erhalten eine E-Mail, sobald die Bewertung freigegeben wurde.
Besucht in juli 2023
Not for families. Our grandchildren, aged 7 and 6, were playing in the pool. I was with them and they were not being disruptive. The general manager, rather rudely, told them to leave the pool. I paid a lot of money for two suites as a treat. I was told we could use all hotel facilities. She said the pool could be used by children as long as they were very quite. How does that work? It's either a family hotel or not. If the pool isn't for kids, then tell people openly, before they pay you. Appalling customer service. I went back later to see about 10 kids in the pool, 2 of whom were dangling from the bridge! Don't take your kids here.
COLUMBIA BEACH RESORT
COLUMBIA BEACH RESORT Leiterin
24/07/2023 à 11:32
Dear Laurence Carr,

Thank you for taking the time to share your experience with us.

 

We apologize for any inconvenience you experienced during your stay with us, being a family friendly resort as well as known for relaxing holiday, our aim is to create a welcoming environment for all customers.

 

Regarding the incident at the main pool, as personally clarified with you we do allow children at the west lagoon pool, however we kindly ask parents to help us maintaining a quite atmosphere for all guests. My intervention, after my colleague by the pool informed you prior to it, did not mean to be abrupt but necessary after having received other guests’ complaints. While for your observation about other children playing loudly later, we do not have records of such an incident as our Pool Attendants intervene when such situation occur without discrimination of customers or ages.

 

As for our facilities, we understand your frustration if you felt there were limitations on their usage. We would like to clarify that while most of our amenities are open to all guests, certain areas or activities might have specific guidelines to ensure everyone's enjoyment and safety. And these information are openly disclosed on our website, rules and regulations and also stated on our resort APP, readily available for all our guests to consult. Moreover, signs are available by the west pool suggesting our guests with children to enjoy the other swimming pool for livelier swimming.

 

I apologize if during any part of our conversation I sounded rude, truly not in my intentions, rest assured we all appreciate your patronage and decision to stay at our Resort and we would love the opportunity to make amends and welcome you and your family back for a more enjoyable stay in the future.

 

Thank you once again for bringing this to our attention, and we hope to have the chance to restore your faith in our resort.

Best regards,
Monica Coppetta
General Manager
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Besucht in juli 2023
This is our fifth time in this hotel, and not the last one!!!
It is not a new hotel but the service is simply , perfect.
The rooms are spacious and clean
The food is fresh and tasty
And the pools are nice and quiet although we came with three kids
The beach is with rocks and not send
The location is not close to the airport but we don’t mind
If you’re looking for a hotel with amazing atmosphere and quiet this is the place for you
COLUMBIA BEACH RESORT
COLUMBIA BEACH RESORT Leiterin
31/07/2023 à 12:09
Dear ליבי כרמי,

 

Warmest thanks for taking the time to review your recent stay with us!

 

We are truly humbled to have been able to welcome you so many times and host your family holidays, and to read that you value our sincere service, cleanliness, facilities, and setting.

 

We eagerly anticipate welcoming you again soon.

 

Until then!

 

Kindest regards from Pissouri Bay,
The Columbia Team
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Besucht in juli 2023
The whole experience was beyond perfect except for the lady at SPA reception who needs to learn some manners to fit the level of the place
COLUMBIA BEACH RESORT
COLUMBIA BEACH RESORT Leiterin
19/07/2023 à 10:13
Dear Mrs. Katiba,

 

Thank you for your taking the time to review your stay at Columbia Beach Resort, we are thrilled to know that you had an excellent experience.

 

Regarding your note on the SPA Receptionist, and as we would like to investigate the incident would you mind sending us more details about it? maybe you remember the day and approximate time of the interaction you had?

 

We look forward to hearing from you soon.

 

Best regards,
Monica Coppetta
General Manager
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Tal
Tal
Besucht in juli 2023
Great place, love it
COLUMBIA BEACH RESORT
COLUMBIA BEACH RESORT Leiterin
14/07/2023 à 13:28
Dear Tal,

 

Kindest thanks for taking the time to review your recent stay with us!

 

We are delighted to read that you loved our ambiance and facilities, and certainly hope to have the pleasure of welcoming you again soon.

 

Warmest wishes from Pissouri Bay,

The Columbia Team
Übersetzung ansehen
Besucht in juli 2023
מקום מושלם
COLUMBIA BEACH RESORT
COLUMBIA BEACH RESORT Leiterin
30/01/2023 à 13:35
Warmest thanks דורית ציפרוט !
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