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Meinungen THOMPSON MIAMI BEACH Miami

Meinungen der Mitglieder zu THOMPSON MIAMI BEACH

3.7/5
95 meinung
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Besucht in april 2024
As a previous customer stated, the air wasn't working. My husband and I told the night shift attendant it was warm in our room (definitely cooler in the hall way than our room) the guy checked out room and confirmed it was warm but started there's no manager until the next morning as well as no maintenance workers workers at night. HORRIBLE customer service. Never again. I expected more with an 8.6 rating but it seems as though they may have been fraudulent.
Besucht in april 2024
I booked a double suite in this hotel through Airbnb, however, I was admitted to the ER 22 hours before my trip began due to an allergic reaction, subsequently hospitalized and would not get discharged on time to make my trip. I notified the host immediately and they refused to provide a refund citing cancellation policy, so I asked for them to push my reservation to a later date, which they also refused although I was willing to pay the difference. I also submitted proof of my hospitalization which they did not care for. This is not the first I’m not able to make my reservation due to reasons outside of my control and the hosts has at the very least allowed me to push the reservation for a later time.

I am extremely disappointed by the hosts lack of empathy and unwillingness to help and also with Airbnb for not having a way to hold hosts accountable for emergencies such as mine, I will file a claim and likely get my money back through the insurance I paid for separately but the hosts still gets to make profit and possibly/likely still rent the room to someone else and make even more profit off of my situation.
Besucht in april 2024
Belle emplacement, le lit confortable, l'air climatisé fonctionnais très bien, il y avait une glacière,des serviettes de plage,un parasol. Dans l'ensemble c'est très bien.
Besucht in april 2024
Perfect time
Besucht in april 2024
Middle of everything! Clean room, quiet hall. Perfect ocean view. Large closet, they allowed early check in. Comfy bed! It is an aging hotel, but suits our needs perfectly. Nothing fancy, but we didn't want fancy. We wanted to be able to walk out the back door and be on the water. We succeeded. All the staff have been very friendly thus far. No breakfast, but a cute little Cuban convenience store and deli is just 2 blocks down with delicious foods, pastries, and coffees!
Besucht in april 2024
Isn’t ‘’The Ritz” but fora Beach Vacation is just Wonderful. If You are coming with family you got a good option, kids, couples are perfect too. The place is nicely ornamented and strongly match with the Miami Beach Vibes. I’ll try to come back definitely. Highly recommended!!!!
PD: Dua Lipa made one of her famous music videos in this Hotel wich is also Wonderful!
Besucht in april 2024
We stayed here during our recent visit in Miami. This is a note for all my Europen fellow travelers- please don’t expect this to be European standard in any means. Rooms were ok for a short stay. Beach is very close by. The free trolley shuttle service stop is close by as well. There is an Italian restaurant below the hotel. Parking is charged on a per day basis and is extremely expensive. There is a CVS attached to the hotel. Breakfast was poor. There is a free coffee service at the hotel.
Besucht in april 2024
Horrible Stay. It was like a nightmare. My friends and I booked 2 rooms and stayed there for one night. After consuming food from the hotel we felt nauseous and kept vomiting and chilling later on. We missed our flight because we were too sick and went to the emergency. Three of us got food poisoning and reacted badly. We called the hotel for a follow up but the staff picked our call had a terrible attitude. Such a disaster!
Besucht in april 2024
Worse service ever!!! went for anniversary and reserved to come with a cake anniversary as a surprise but service was so bad my husband asked for check before I can even surprise him with a cake! The food is horrible and service is even worse. The drinkcame the same time as food. And the people that came after us we're also better serviced. I come from Boston restaurant and this restaurant needs to visit the upscale Boston restaurant for what it takes to be upscale. Very disappointed.
Besucht in april 2024
I can see they're trying to keep this place afloat. Front desk people are very pleasant but when you walk in, you realize it is dirty looking and over saturated with spray to mask the smell.
Room was ok. Floor could've been mopped as my kids walk on the floor bare feet, and I could tell, it was not clean. Thankfully the overpowering smell of the hallway wasn't in the room.
I tried making a cup of coffee, the mug I grabbed had coffee that had caked up in the bottom. Good that I always rinse hotel/motel dishes, otherwise I don't know what I would've been drinking.
Shower had good water pressure and thankfully clean, that one thing made me feel like I could manage a one night stay.
Bed sheets had hair, pillow case and the light cover on the bed had stains on one of the two queen beds. One pillow case had a tear. Other one looked so tattered. I slept with a hand towel on it.
The room has only one table lamp. You need a flash light to see things. There's one more light that's by the front door, which was not enough at all.
AC was adequate and quiet. But a bright blue light is always on on that AC.
They did offer extra sheets when I mentioned about the stains.
So here's my take on this property. This is suitable for someone who doesn't really mind the things that I mentioned above. I picked this hotel on Airbnb because people put good reviews on. They were not accurate.
We just needed a hotel for the night, I booked with Airbnb and here I am looking at the bright blue light on the AC thinking I should've spent a little more money and gotten myself a better hotel.
However, this place is cheap for Miami, and that is the ONLY reason I can say that justifies this hotel room.

I'm bummed that the last night of my great vacation ended with this hotel room experience.
Besucht in april 2024
I only have positive things to say about this place.
The staff was great. Monty is the guy every hotel needs. He went out of his way to make sure we were well taken care of from the moment we arrived till our departure. We were absolutely happy with our stay.
Besucht in april 2024
Excellent front desk customer service by Luz and Martina, they were both very warm and welcoming! The connected resteraunt Piola was good, I liked the guacamole and tiramisu. Breakfast is standard HI. The room is very small.
Besucht in april 2024
It's definitely not worth it. SCAM Rooms. It is a hotel that does not give you the service and experience of the more than $1,000 dollars per night that you pay. The rooms are nothing spectacular and be careful with the type of room they offer you, they charge you for an “Oceanview Room” and look at the view we had from our room. It is literally a SCAM that they sell this room as “Oceanview Room”. Also regarding the operation of the hotel there are many errors, especially in terms of cleanliness, see the photo of the bathroom in the hotel lobby, it seems unacceptable to me that they have it like this. As for the food in general it is good, a little expensive, but like everything in this range in Miami. Finally I want to make a special mention of Cesar, the manager on the night shift, he seemed to me to be the person with the WORST customer service I have ever had in hospitality in my life, he is disrespectful and unkind; His solution to any complaint we made was “if you don't like it, go to another hotel – you're lucky you were able to find a room here.”
Besucht in märz 2024
An extraordinary costumer service. Martina, the front desk clerk welcome me very friendly and help me extend another night. She is wonderful and an asset for the company with her great attitude and smile
Besucht in märz 2024
Atenção e rapidez nos atendimentos da recepção. Quarto espaçoso e iluminado, mas com limpeza apenas boa, não ótima. O jogo de cama e, em especial, de toalhas, pecaram na limpeza e conforto. Localização excelente. Vale o custo vs benefício na avaliação geral.
Besucht in märz 2024
Amazing stay & service! I had left my reading glasses and they were able to find it and ship it back to me. Will be returning and staying at the Edition.
Besucht in märz 2024
Fitness center is hot, stinky and unusable. When I asked front desk if the temp can be changed in it, they said no because it is in the basement.
Rooms are small. Front desk was nice and hospitable. The breakfast was good too!
Besucht in märz 2024
The Edition is stunning, the service & staff are wonderful it definitely lived up to all expectations and was among my top stays of all time. The bfast options are incredible, Jean-Georges, so the best croissants, donut I've ever had + best birthday cake I've ever eaten-- we ordered for my partner's birthday. Knowing we had a birthday the staff pulled out all the stops, wine, cake & beach bed The restaurant is great too. The Edition is the perfect oasis in what can be the hectic Miami scene. A mix of ages & clientele, the vibe is great, we felt utterly relaxed. Can't wait to come back.
Besucht in märz 2024
Had a great time at the Edition — our new favorite hotel in Miami Beach!

We stayed in an oceanfront 1-bedroom suite, which was beautiful, clean, and very comfortable.

We used the beach and both pools extensively and had a really great time. Unlike some of the other hotels nearby, the pools never felt particularly crowded. The beach has much more distance between the chairs than other places on the strip. Overall a more private and relaxing experience.

Food and drinks were fantastic at the Matador and Market. Room service was a little more variable — we had one bad experience with a Caesar’s salad that came with undercooked chicken twice (sent it back, came undercooked again), but I guess these things happen.

The one issue we had was neighbors who decided to repeatedly flout the hotel’s no-smoking policy over a period of two days — an inconvenience as their smoke kept coming to our balcony. The hotel did offer to move us to another room but we were too settled by then. I was surprised that they didn’t enforce their policy a little more seriously (e.g. ask them to leave).

Overall though we had a fantastic time and we’ll be back!
Besucht in märz 2024
Great Access to the beach. But doing my stay the pool was undergoing renovations
Besucht in märz 2024
Second time staying at this perfect hotel and chose the spacious 70sqm bungalow oceanfront room with balcony facing ocean and pool. Really recommend rooms in the bungalow building which feels like a hotel in hotel with private access to pool and much better privacy. Interior design of Edition is uniquely chic.
We received warm welcome from manager Christopher as well as a bottle of Moet and some macaroons. Restaurant Matador Room is opened by Jean George and the arroz con pollo is just amazing.
Besucht in märz 2024
My husband and I stayed here with our baby girl and loved it that we extended it by a night. It was an additional splurge as the hotel is pricey especially during the time we went, but we loved the resort feel with the two swimming pools and being beachfront, which was so convenient with our baby. Our room was huge and had a beautiful oceanview that from the moment I saw it I got emotional and we decided to stay longer. We also loved how kid friendly it was.

We ate at the market a few times and some items were better than others, but way too expensive. A cappuccino at $10 is exaggerated (coming from someone who lives in Europe).

The staff were all so kind and helpful. It’s definitely a luxury hotel and ambiance but doesn’t feel pretentious. The location is excellent as it’s walking distance to many things but in a less busy area so not the center of “loudness” of South Beach. We would definitely stay here again.
Besucht in märz 2024
I went here twice on a vacation with my family. The hotel is beautiful, though (as expected) everything is extremely expensive. We all had a great time and all of the people working here were very kind and helpful!
Besucht in märz 2024
This place is terrible. It doesn’t deserve even one Star. It’s very old and looks nothing like the pictures. All the good reviews has to be fake. The construction noise wake me up everyday and couldn’t sleep peacefully. “Ocean view” Is what they call it , it’s construction view and the beach is far away.There was no pool, no restaurant and they tell you that after you arrive which is very low and unprofessional. The girl at the front desk was sweet.
Besucht in märz 2024
Location was great. The scenery we had from the room was quite beautiful during the day the room could use a lot of attention. You can tell an upgrade was attempted, but fell short on the small details. Customer service at front desk was wonderful. Parking was an issue they do offer parking, lots across the street not too big of a space and whoever is running the front desk has the stretch their arm out to unlock the gate which I found quite funny lol but all in all it was last minute again close to the beach view was beautiful so if you are staying for a night or two, no harm ????????????
Besucht in märz 2024
El hotel es súper centrico me encantó que literal de la picina sales a la playa no tienes que pagar por uso de sillas ni sombrilla en Miami Beach ya que el hotel te la provee y tienes dos estaciones de bicicleta súper cerca y un CVS al frente. Cuenta con un restaurante que la comida es muy buena y accesible. Todos son muy amables. Lo recomiendo
Besucht in märz 2024
Es un hotel ameno, con piscina..servicio de playa, bar. Personas bilingües muy amables atendiendo a los huéspedes. Excelente ubicación. Seguramente volveremos.
Besucht in märz 2024
I come back every couple of months to visit my mom and stay here. The room I had this time was amazingly huge, clean, and what a beautiful ocean view. I'll be asking for room 818 from now on. I always have great service from the front desk and the bartenders at the poolside bar and beaches . See you in a few months. This is my home base when I stay at the beach
Besucht in märz 2024
The most iconic Mid Century Mordern architectural gem and most exquisite Beach resort ambiance for enjoyment and relaxation in all of Greater Miami.
Besucht in märz 2024
This is truly an incredible experience to stay at this beautiful hotel! The design, the minimalist and all white decor. The restaurant outdoors under the overhang and the impressive wrap around Bar in the Matador Room. Everything is top notch here and on top of that - the beach, pool, beautiful gym and the ice skating rink and bowling alley make this a fun getaway!

I had an issue where I accidentally booked my first night here for the previous week vs the actual week. Luckily the Asst Front of House Manager Othon Pacheco helped me navigate this for the remainder of my 3 night stay.

I made it up hopefully by purchasing the beautiful items in the Edition Hotel Store (really unique items!) and lots of food and beverage at the breakfast location and on the beach.

Thank you to the entire staff for a memorable stay.

THOMPSON MIAMI BEACH

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4041, Collins Avenue, Mid Beach, Miami, Vereinigte Staaten
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