Meinungen HOTEL SHELLEY Miami

The other reviews are pretty accurate; you're not going to get a great experience with an old hotel on Miami Beach, but I do still feel like I overpaid. Not accessible since it's a walk-up. Our door was broken and only opened partially. We were able to get inside the room, but because we didn't have many bags with us. Rooms are small but met our needs for a short stay. The AC is a wall unit, so it's loud and humid. The staff work in the hotel across the street, so this one seems not to be staffed at all; someone even made themselves at home in the lobby overnight. They do say it can take 5 days to get your deposit back and recommend reaching out to your own bank to get it done faster, which I found odd, but it did get returned within that timeframe anyway. There wasn't much noise from the street since our room faced the back, but the other guests were noisy overnight (again, makes sense given that it's Miami Beach). Overall, if you're here to stay up and party on the beach and just need a bed, this would meet your needs.

Amazing Ambiance... We sat at the bar. The African American gentleman and the sweet lady at the bar were very friendly...We'll definitely be back!!!

Even though we made a reservation and paid the money, we said we should pay the 100 dollars requested as a deposit in advance, but they did not accept it, they insisted that it should be by credit card, when we did not have it, the money we paid was gone, and we went to a nicer hotel with a lower price and without a deposit, we were literally defrauded. I do not recommend it to anyone, those who do not want to be defrauded, do not come here, it is the worst hotel in Miami Beach????????????

First thing I noticed upon arrival was the CHANDELIER!! and the SERVICEEEE by the bartender. He was awesome and made me feel very welcomed. Drinks at the bar were amazing and made me want to come back. The chandeliers made it for me though not going to lie.. it was amazing

Cory at Chandelier Shelley was amazing. The first thing I noticed when walking in was the beautiful chandeliers, especially at the bar area. Cory made the experience at this hotel SO much better.

Bem localizado. O Hotel é um muquifo, tem um bar na entrada com uma música tão alta que parece boate. O check in é feito em um hotel de frente, a pessoa que atende é super mal educada, te atende conversando com outras pessoas. Não ficamos hospedados porque o hall de entrada tem tanto cheiro de mofo , sujeira e é insalubre. Pra quem quer tentar boa sorte!

Huge thanks Julia for all the help you did for me from day 1 when i arrived and when i was checking out, you were life savor when I lost my bag you were running around for me seriously amazing you are rockstar and deserve 5 star. you are the face of shelly hotel and making it positive outlook

The hotel experience was amazing. The hotel is located on the strip so traveling from place to place was very easy. We did not have to get many ubers because everything was mostly walking distance. The bar, Chandelier shelly was amazing. The drinks were perfect and the bar tenders were very generous. I recommend this hotel if you are coming to Miami.

Located nicely on the beach, very short distance from everything. the lobby is nicely decorated by chandelier shelly with a great portion of chandeliers and great drinks, vibes & owners. I had a great stay here and would recommend for people with a quick stay in miami

If you want an affordable hotel than I recommend staying here . The rooms are a little small but it’s clean and smell good . The bar downstairs called chandelier Shelley tops the whole experience. Very great service and good drinks . 10/10

Perfect ĺocation. Staff was rude and made excuses for anything wroñg. The ròom hsd gnats and mosquitos. The TV only has one channel. When asked, staff replied it was South Beach and people do not stay in their rooms. We were also told that tge hotel was old and some thìngs just dont work. However the rates are high and extra charges by day. Not a good place to stay.

Rip off! I was charged for taking an item from the room bar, and I did not take any items from the room bar. I asked several times to be reimbursed for the charge but it was never refunded. I contacted A. Solano and C. Tapia at SouthBeachGroup and didn't get a refund for the bogus charges.

Katy fue la mejor host en el hotel! Super amable y te recomienda un montón de cosas por hacer y conocer! 10 puntos katy

Terrible management rooms smell of mold and ac units do not work properly when you contact management for problem solving and refunds one manager responded didn’t provide any documentation I requested then I had to call daily to try to get a response I was told the person i last contacted was fired and still no one reached out to help with my issues it’s been two weeks since my stay and no one has responded I checked if they were reported to the health department and online you can see that they’re constantly getting the health department called out on them. Also be aware that there are insects in the rooms and if you stay on the first floor there is a bar that will remain open past 2am if they have clients

I would rate this hotel a 3/5. It’s definitely one of those you get what you pay for kind of deals. the good thing about the hotel is it’s close to everything like the beach, ocean drive, lots of bars, so we hardly had to use Lyft or Uber unless we were going to an attraction that was far out. Happy hour in the hotel was a plus too. What I didn’t like was the hotel was very small, shower was small, mirrors are outdated or damaged. The cable worked the very first day we checked in after that day we were not able to connect to anything, they even offered the staff Wi-Fi and it still didn’t work. Keys were not working the best I can’t count how many times we had to go and get new keys. If you need anything, you have to go across the street to the hotel for it.

Wonderful service nice and clean rooms thank you Julia and the rest of your staff

I have stayed here before but they have went so far down hill they in hell... I asked not to be on the 1st floor they still put me there and wouldn't change it as i was checking in ....there is no warm water... cold water only.... the bathroom was dirty on top of that...there were bugs in the room and the floor in the room and hallways is dirty... there is no one in the hotel to help you ...you have to go across the street to the chesterfield and they are very rude.... I complained everyday of my stay and was threatened that they would keep my deposit... they claimed they would send someone over to help but no one ever came. .I had to keep walking over for everything I needed and they just gave excuses... our keycard would not work after trying both cards repeatedly... and others were having the same issues...(not safe at all). I asked to check out to go to another hotel but they claimed they wouldn't refund me even for the days i dont stay...I would still have to pay for the entire booked stay even with all the issues and complaining everyday... worst experience ever.... not to mention the complimentary drinks are about 10 blocks up the street at the Catalina hotel even tho there is an active bar in the hotel.... they say the hotel is secure but anyone can walk in since it's a public bar ran at night... sometimes we'll after 2am (love the bar owners tho they are extremely friendly but not at all part of the hotel...it's a separate bar but located inside... so the doors remain open for ppl to come drink but it gives access to others to freely roam the hotel the only plus to this hotel is the great location it's in