THE VINOY RENAISSANCE ST PETERSBURG RESORT & GOLF CLUB

I hadn't gotten back to The Vinoy Hotel since the renovations had been completed. The lobby interiors are simply stunning! As a frequent guest of this beautiful historic hotel, I've watched the changes since luckily the Vinoy is close by.
Gone is the fun Speak Easy downstairs. Also gone with serious dissapointment, is their high end restaurant Marchands. Once known as the best restaurant in St Pete. Now replaced with the casual Paul's Landing adjacent to the pool. As a Chef, I find it questionable not to have a high end Restaurant on premise of a 4-5 star hotel. The once stunning dining room with it's historic marbles, rich woods and a massive circular bar is now utilized as a meeting room.

The lobby coffee bar is not only a sweet treat but also a visual treat. Displayed in glass are assorted cakes and pastries. Their assortment of macaroons and coffee cakes with specialty lattes is a must try. The Orange Tea Latte made with Oat Milk is a must. It is certainly worth the price! However, I would have preferred my poppy seed cake not to be overcooked.

A Bride couldn't be happier to party in the beautiful ballroom with it's massive Chiluly glass Chandelier hanging from above.
The Clothing shop along the main floor is a pleasant addition.

A guest can choose to stay in the Historic portion of the hotel or the towers.
The rooms in the Towers were previously renovated and still look as brand new. Having previously stayed in the 1 bedroom suites in the Towers that are large with a full living room. This visit was a single King room with a balcony. It is roomy with views of the marina and the pool. Be prepared, the Tower rooms aren't cheap compared to the Historic part of the hotel. If staying for a music festival at Vinoy Park, the Towers are closer to the park; allowing you to walk back quickly if in need of a respite.
Once in the room, I had an issue with our room that the GM properly addressed. As an avid traveler of 4 star hotels, I found the Associate Joseph more helpful, experienced and knowledgeable than Justin after waiting 15 minutes in line. My coffee maker wasn't working. I couldn't get an answer from the room phone, nor when I called using my mobile phone with still no answer. I had to leave my room and go downstairs to the front desk. To wait another 15 mins, as the guest ahead of me left in frustration from the wait. Never once receiving an acknowledgment from Justin of the wait as other guests waiting started grumbling. It was Joseph, the associate next to him who stopped checking in guests to look up and simply say, "We'll be right with you". Something as easy as an acknowledgement is 101 in Customer Service. For an Assistant Manager, Justin could certainly benefit from the experience of Joseph's.

Finding the lack of customer service is highly unusual for The Vinoy. In fact, the Vinoy is revered for their customer service skills as I have ALWAYS witnessed during previous stays.

If you've never stayed at the Vinoy, you will be in awe of it's beauty. Golf, tennis, swim, workout and close walking proximity to downtown. The only thing missing, in my opinion is a Fine Dining Restaurant. Not that Paul's Landing is bad, it's just casual. Most guests when on vacation want to dress up, order a fine bottle of wine and dine on gourmet dishes when staying at a 4 star hotel.
Stumped as to the reason for eliminating Marchands.

Don't let the fact that the Vinoy no longer has a fancy restaurant stop you! There are many restaurants that are within walking distance.

Your stay will be memorable surrounded by it's beauty!

Just one word... Outstanding !!

My room was beautiful with a great view and very comfortable. The hotel was beautiful and the staff friendly and helpful. Why the 3 stars then? There were signs of neglect that are unforgivable for a property like this at a price like this (or anywhere, really). The faucet in the wet bar fell apart when I tried to use it, the toilet paper holder was loose and the soap dish in the shower was just about to fall off too. These are simple maintenance items that were obviously neglected long before I arrived and show how little the management actually cares about this wonderful old building. Shame on you, Marriott!

I recently booked a stay at The Vinoy for my family, and I cannot speak highly enough of our experience. From the moment we arrived, we were greeted with exceptional service that continued throughout our stay.

Booking two premium Queen rooms was a breeze, and every aspect of our stay exceeded expectations. The valet service was prompt and efficient, and the check-in process was smooth and welcoming.

One of the highlights of our stay was the poolside service, where we were pampered with attentive care and delicious refreshments. The ambiance was perfect for relaxation and enjoyment.

However, what truly stood out was the hotel's flexibility and kindness during a challenging situation. Due to a family emergency, we needed to extend our stay at the last minute. Despite being fully booked, the staff went above and beyond to accommodate us, securing two additional rooms for the extra night.

As someone who frequents St. Pete for Eckerd College board meetings, The Vinoy has become my go-to choice for accommodations. Their consistent excellence and dedication to guest satisfaction never disappoint.

I must give a special shoutout to Jenee' and Chris for their exceptional service and attention to detail. Their professionalism and warmth truly enhanced our experience.

In summary, The Vinoy sets the standard for luxury and hospitality in St. Pete. I wholeheartedly recommend it to anyone seeking a memorable and comfortable stay.

Thank you to The Vinoy and its staff for an unforgettable experience. We look forward to returning soon.

Beautiful hotel, solid service, but really over priced for what you receive.