HOTEL PALACE BELLEVUE
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Hotel mit einem Café-Restaurant mit Terrasse, renovierten Zimmern und Suiten sowie Meerblick.
Eine stolze Silhouette, eine Architektur im Geiste des späten 19. Jahrhunderts, wo der neoklassische Stil mit dem Neobarock koexistierte, mit hohen Decken und großen Öffnungen zur Adria. Von der Terrasse des Café-Restaurants oder von den Balkonfenstern der renovierten Zimmer und Suiten gibt es zahlreiche Blicke auf das Meer. Zu den neuen Einrichtungen gehören das Wellnesscenter (Massage, Sauna), der Schönheitssalon und das Hallenbad. Ein Manko ist der kostenpflichtige Parkplatz, der weit vom Hotel entfernt ist, und die Schalldämmung der Zimmer, die überarbeitet werden sollte.
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Meinungen der Mitglieder zu HOTEL PALACE BELLEVUE
Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.
Fantastisches Frühstück.
Für ältere Personen schwieriger, da zur Rezeption einige Stufen zu bewältigen sind
Ein Hotel in der Nähe finden
Everything is super clean. Most of the staff is really nice and welcoming.
When booking, we asked about late check-out in the afternoon and received a message it was done deal, only to find out at the hotel that the staff doesn't know anything about that. Ok, customer service is done elsewhere but it's disapponting they didn't tell the hotel staff. And one of the receptionist was really rude, almost aggressive, to prove us we're wrong because she didn't find and info about it. After showing her the email and the message from the hotel saying "ok, you can stay longer without any extra charge" she went in other room and printed our booking reservation, came with a bunch of papers and agressivly pkaced it in front of us with words "OK, SHOW ME WHERE WE SAID YES!". Oh wow, she really eager to prove us wrong. The way she did that together with her tone of voice was super disrespectful (young girl with curly hair). She managed to ruin the whole experience for us in 2 minutes. And all she had to do was be polite. She could say no while being polite but she chose to be rude. She stayed rude even after we talked to her supervisor at the check-out, so she didn't learn a thing about communication. So sad people like that girl work with guests...every other person in the hotel was super nice but she ruined everything. Aggressive behaviour should never be tolerated.
Her supervisor was really calm and polite, explained us what happened with our special request and apologized for her coworker's behaviour. Ljuba, thanks and sorry you had to do that because your colleague was rude. Maybe it's time for some staff communication training.
As for the wellness zone, it was great. A big pool was nice (135-200cm deep, some 30m long I think), as weel as Finish and Turkish sauna, with an ice bucket shower! Loved it. The lady working there was so welcoming and explained us everything. There are also the fitness room and massage/pedicure rooms (didn't use).
The only negative thing about wellness zone is that it's super hard to reach if you have any mobility issues (so many steps up and down, no wonder there were almost no elderly people at the pool)
I'd come again, but would check before arrival whether the staff knows what their customer service has offered. If you're having mobility problems, this is not the right hotel for you.