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Meinungen HÔTEL QUINTESSENCE Mont-Tremblant
Meinungen der Mitglieder zu HÔTEL QUINTESSENCE
4.8/5
18 meinung
Preis-Leistungs-Verhältnis
Lokalisierung
Sauberkeit
Rahmen/Ambiente
Dienst
Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.
On essaie fort de changer d’hôtel, mais chaque fois qu’on le fait, on le regrette et on se dit que c’est mieux au Quintessence. Le foyer dans la chambre, la beauté des lieux, le confort des lits : imbattable! On revient tout juste d’une fin de semaine au Quintessence, et nous ne sommes pas déçus: perfection encore une fois
From room to service to location, all the details were just perfect.
Throughout my stay, the hotel staff demonstrated unparalleled hospitality and responsiveness, going above and beyond to assist me in planning and navigating through my itinerary.
Our room was nothing short of perfection and the breathtaking view from our room added an extra layer of delight to the overall experience, making it the most enjoyable stay I have ever had. I must express my gratitude to Anaiis for her exceptional service, turning a special day into an unforgettable memory.
In conclusion, I wholeheartedly recommend this hotel to anyone seeking a delightful stay in this picturesque village.
Un véritable 5 étoiles avec un bon rapport qualité prix dans un environnement féerique. Un grand merci à l'ensemble du personnel pour toute l'attention portée durant notre séjour.
This was the second time we stayed at the Quintessence. The first time was magical! We had a classic suite and the experience couldn’t have been more positive. It was such a positive experience that we decided to make this an annual trip.
Fast forward to December 2023, we decided to upgrade our room since this trip was also for our honeymoon. When we arrived, we were very disappointed. We found that the executive garden level suite is not an upgrade from the classic suite, but instead a downgrade. It is in the back corner of the hotel overlooking the parking lot with an obstructed lake view.
We requested to have our room moved several times, even switching back to a classic suite even though we paid for the “upgrade”. We also offered to move after our first night since there were classic suites available starting on day 2 of our trip, which they did not allow.
This was such an unfortunate experience that could have been avoided if the room was not advertised as an “upgrade”, or if we were allowed to switch rooms. I strongly suggest adding a disclaimer to this room type and/or proactively alerting guests who have stayed at the hotel previously that this room type is not an upgrade.
On a positive note, the doormen and restaurant staff were exceptional! The spa services were also top notch. If not for the challenges with the room type, we wouldn’t have any hesitation booking another year at the Quintessence.