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Meinungen ARTEMISIA Berlin
Meinungen der Mitglieder zu ARTEMISIA
3.1/5
24 meinung
Preis-Leistungs-Verhältnis
Lokalisierung
Sauberkeit
Rahmen/Ambiente
Dienst
Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.
Zimmer sauber aber nicht auf denn neuesten Stand. Stand Ort gut zentral
The location quite good, close to the center but this is not nearly enough to say it’s a decent hotel.
Price is ok.
First of all, the horrid smell of the bathroom, I have no idea what they did before I arrive but wow, never smelled something like this.
I have to keep the door close otherwise the room smells like a public bathroom.
Bad service: I’m here for work so I only had 3 hours of free time and I wanted to play a movie using an hdmi cable and my computer… hdmi port not working properly so I asked the receptionist to help me with this, maybe change the tv with one that works? The answer is no, maybe tomorrow.
So no movie ????
I travel a lot, I usually visit 5 to 6 hotels a month and this is one of those places I had to write a review to help other travelers decide to either come here or not.
No parking:
They told me there was parking.. guess what? Lies.
Rude lady
Absolutely awful experience
Never again !!!!
Zwar ist das Rauchen dort verboten, doch stinkt das Zimmer nach Rauch. Auch Lüften half nichts. Atmen war kaum möglich.
Als ich dies beim Personal anmerkte, sagte man mir, ein anderes Zimmer wäre nicht möglich.
Zudem gab es eine zusätzliche Duftkompomponente, nämlich „verbrannt“. Das würde sicher von draußen kommen, sagte man mir.
Zudem waren an vielen Gegenständen Warnschilder. So etwas erlebt man nicht oft.
Gekrönt wurde der Aufenthalt, als nach dem Frischmachen des Zimmers meine Sachen (!) durchwühlt waren. Wer ein gutes Hotel sucht, kann in der selben Straße ein gutes finden. Hier von bitte Hände weg!!!
Our experience:
We did reservation through booking they assure us that we won’t be on the cold at night.
We got our keys as they said in the keybox.
We got a room with a shared bathroom. The toilet and shower were clean.
The bedroom was big.
The carpet could have done with a clean.
And the decoration in the room was a bit unusual.
The temperature of the room is actually good. We were never cold.
The staff didn’t speak a lot of English but that is something that usually happens in Berlin so I was okey with it. We communicate by google translate.
The room had a Tv with the possibility to see some german cartoons. Which is something our toddler loved.
We also asked our bin to be change everyday and they did so without a Fail.
We felt safe, it was our little home in Berlin for a week or so. If you need a place to stay that is cheap this could be a good option.
Also sharing a room with only one room wasn’t bad at all.
As well you have the metro station practically on your doorstep.
From the room you might be able to heard : sirens, bells, traffic…..etc so you could might need some earplugs to sleep.
Besides you have a the possibility or ordering some breaftast for 10 euros per person.
I booked 3 nights in this "hotel" directly with them. After exchanging few mails in English, I gave them my bank card No so as to block the respective amount for my reservation. They asked me if I was to check-in after 21:00’ as there is no reception desk available after this time and I advise them that my flight was landing at that time so the earliest arrival would be at around 22:00’. Thus, as per their procedure, they proposed me to leave the room key in a keybox and they gave me the code. Once I arrived there at 22:30’ the electronic keybox was not providing me any key! Either the key was not left inside or it was not working properly. I tried 100 times and no key was provided! Other tenants walking by, saw me trying during the cold night… Of course I called the hotel number directly several times and nobody was answering as they are operating till 21:00’!! Which means that whatever may happen to you from 21:00’ till next morning you are left alone! I even sent them emails during that time and of course no reply… I spent 40’ till midnight trying to find a hotel to spend the night… Luckily I found one paying 180 Euros extra for that night and only….
Next morning I went back to hotel Ambert in order to explain them what happened and my frustration about and to ask them to at least refund the 1 (out of the 3) night I spent elsewhere due to their mistake (either the key was not left there OR the keybox was not working – I couldn’t access the hotel). The reception ladies couldn’t communicate in English, were rude and absolute that “no refund can be provided”. So they charged my card with the full amount! They didn’t even try to calm me, they were always telling me that it was my mistake and only!
So either I am stupid or incapable to access a keybox! Maybe the other tenants watching me trying, were too…
When I asked to speak to the Hotel Manager or someone in charge, they were telling me that “he is not available nor talking to clients and that I have to send an email”…..
Finally, I managed to reach the room I booked… Another disaster…..
One of the dirtiest carpets of the world, broken tiles, bad smell in the room, mold, windows ready to fall apart- see pictures attached. No soundproofing…. Noise till late!
Long story short, because of their failure to provide me the key, I was left alone in the pavement at 22:45’ in the night, with 4o C, trying to find a room to spend the night. After 20 calls to hotels, I paid 180 Euros extra and Hotel Ambert denied to refund me the 1 out of the 3 charged nights.
Bonus tip: They have this abusive and illegal disclaimer – sent after the booking is done:
Dear guests, before you finally decide that you will arrive after 9:00 p.m., we would like to warn you that we do not take any responsibility for what happens after 9:00 p.m. (since our reception is no longer manned), whether it joined a technical problem upon arrival, a mistake by the employee or your mistakes. If you have any problems with late arrival and you are unable to arrive for any reason, it will be considered a "no show" and canceled with 100% penalty.
So after 21:00’ you are left in God’s hands!
PS. I never made any negative review, BUT this time I want to save other guests to be left alone with no place to stay in a cold Berlin night!!!
Dreckige Böden im Flur und auch im Zimmer, kaputte Bettwäsche, kaputte Fliesen und Duschkabinen und verstopfter Abfluß. Dreckige lauter Badlüfter. Fleckige, dreckige Wände und ebensolcher Fußboden. Frühstück nicht einfach, wogegen nichts zu sagen wäre, sondern billigste Art. Das alles zusammen für 160 Euro die Nacht. Vielen Dank ! So kann man Gästen kein Hotel oder Zimmer anbieten. Auch nicht, wenn es dir Hälfte 9der ein Drittel kosten würde. Sauberkeit, sollte oberstes Gebot haben, auch wenn es einfach ist.
The room is about clean enough with clean towels but the wardrobe is dusty for example. The wall looks dirty too but not horribly so. The shower is clean but there is alot of wear and tear that looks out of the 80s.
It's all very very basic. No fridge or locker in the room with an old cable TV it's all very unwelcoming.
The people that work here are not completely rude or annoying I'm not a person that complains alot either to workers but they are cold and stoic. We arrived early to put our luggage here for a second and we were rushed out the room because they needed to clean. Not super annoying but we would have liked a second to maybe pee and catch our breath.
For the price it's not horrible but it still isn't cheap enough for what you get. The location is nice and the balcony is good to have a cigarette on but that's where my positives end. Would not recommend
85 € ohne Frühstück dafür zu verlangen, egal ob Messezeit oder nicht, ist mehr als unverschämt!
Ruime incheck tijd en voor 11 uur weer uitchecken, top.
Fijne plek om te verblijven en Berlijn te ontdekken.