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Meinungen TREECYCLE Genuine
Meinungen der Mitglieder zu TREECYCLE
4.9/5
25 meinung
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Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.
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09:00 - 18:00
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09:00 - 18:00
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09:00 - 18:00
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09:00 - 18:00
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09:00 - 18:00
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La nostra pedalatrice ci ha raccontato aneddoti stimolanti che neppure io e la mia compagna conoscevamo. Girare tra i vicoletti , con i suoi odori e colori ha reso questo vacanza indimenticabile. Consigliatissimo!
I'll always remember and appreciate the stories you wove as we threaded our way through the narrow streets and alleyways only accessible by foot or bike.
Thank you for sharing your love of Genoa with a couple of first-timers. You gave us a truly unique and up-close view of this magical city.
Superior customer service and Gavino made sure we were well taken care of as well. Thank you.
Je conseille fortement cette balade.
The website also says you can stop by their location and book in person. I did that and there was just one dude there smoking a cigarette who only speaks Italian. Their website and marketing materials are multilingual, so this was very surprising.
I ended up using the form and specifying in the comments that I would like a tour for 1 bike. They replied via email quickly, proposing either joining the tour that was about to start or the 13:00 tour. I replied saying that the 13:00 works for me. I showed up again at that time. There was an English speaker there, but the staff there had no knowledge of my email communication. There was no 13:00 tour - I was the only one there. The next availability with other people would be 2 days away. And they had to call someone on the phone to get this information to me. Overall, a waste of time.
This is not directed at the knowledgable tour guides or their content - I wish I got the smooth experience other reviewers had. I truly hope Treecycle fixes their disorganized and unprofessional operations. Until then, I would not recommend this tour company.
EDIT - Updated rating to be higher after talking with the business. They attempted to resolve the issues and were very accommodating. I couldn't make it to the time proposed but I appreciate the customer service.
Gavino ist der ideale Guide, um Genua kennen zu lernen, spricht hervorragend Deutsch und hat und in den zwei Stunden der Tour so viel Informationen vermittelt und Sehenswürdigkeiten gezeigt, dass wir die ganze Woche versorgt waren. Eine Abholung direkt beim Hotel war kein Problem. Wenn wir wieder nach Genua kommen (und das werden wir), dann hoffen wir, dass wir wieder eine Tour mit Gavino machen können.
PS: Der Tipp mit der Eisdiele war wirklich super, am nächsten Tag ausprobiert. ;-)
Uneingeschränkte Empfehlung!