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Meinungen KING Mailand
Meinungen der Mitglieder zu KING
3.1/5
21 meinung
Preis-Leistungs-Verhältnis
Lokalisierung
Sauberkeit
Rahmen/Ambiente
Dienst
Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.
And ı paid for the water in there room during the check out
الأسعار مبالغ فيها مقارنه بالخدمه المقدمه مقارنه بالكثير من الفنادق المجاورة فهو عادي او اقل من العادي لو في أقل من نجمه كنت قيمت بها ان شاء الله لا أكرر هذه التجربة مره اخري انصح الجميع بالحذر لكي لا تفسد عليهم متعتهم واجازتهم.
Me and my husband stayed at king Mokingba hotel in Milan from Aug 19 to Aug 20 2023 for 1 night with a reservation booked under my husband's name.
On Aug 19, 2023 we paid for the night (163 euro or 177.60 USD as shown on my credit card statement),
on Aug 20th , we were told that we had booked a 2nd room under my name for the same night for 136 euro, the cancelation policy was to charge 100% of the night. Therefore we asked the hotel if we can pay less than 100% of the room price, and the hotel agreed. we paid 50% as a penalty for the 2nd room, which 68 euros/74.09 USD. I signed both of those charges at their hotel front desk, and they told me that will be all before we left the hotel.
on Aug 22, 2023, 2 days later, while I was checking on my August credit card bill. I realized that King Mokinba hotel charged me the 3 rd time without my consent or acknowledgement for 136 ero/148.46 USD. I have not received any communication or given my acknowledgement of the charges.
The hotel made unauthorized charges to my credit card after telling me everything is clear. They eventually charged 150% of the total price, which the policy says the penalty is 100% max.
I filed a dispute with my credit card for the 3rd charge of 136 euro, thinking we agreed on the 50% charges. However, I lost the dispute because the hotel provided the cancelation policy of charging 100%. I asked the hotel through email about what about the 68 euro you charged, and they told me it is 50% penalty they charged.
so if you look at the penalty of 100% charged as a penalty, it makes sense to the dispute team. But the transaction should be looked at together! We paid 150% in total. I inquired the hotel multiple times and they never get back to us.
They are really tricky, that they negotiate a price with you on the spot and they do not honor their own agreement. When you file a dispute, the hotel provide "reasonable" file to fight each charge. But the credit card company doesn't look at the 2 charges in relevance.
Do you really want to do business with such a hotel where you
always have to look out for your back, and wont be able to communicate an unauthorized and no policy supported charge? Please save yourself the trouble, and please do not end up in a place like I am with this hotel. being tricked and lost the dispute and now the credit card company told me i can only contact the hotel to solve it, and King Mokinba is not responding.
Un très bon service avec un réceptionniste qui parle français. Les chambres sont propres et spacieuses.
Non con lo soglio ma lo consiglio vivamente.
Service was excellent, detailed, courteous. The hotel is beautiful and located in downtown, 2 min walking distance from Duomo. I would definetely recommend it.
Würde ich wieder buchen, allerdings definitiv ohne Frühstück.
Gefallen · Perfekt war die Lage, da sehr nah am Zentrum. Es war auch sehr nah an verschiedenen Parkplätzen. Der Empfang hat uns einen Parkplatz gesucht, den wir mit unserem T5 Bus nutzen konnten, denn Parkhäuser kamen wegen der geringen Höhe nicht in Frage.
Nicht gefallen · Das Frühstück war nicht inbegriffen, das wussten wir, doch 12 € für das Frühstück war vom Preis zu hoch angesetzt. Es war zwar reichhaltig, doch das Obst, Gurken und Tomaten waren schon trocken und schienen vom Vortag zu sein.
Our booked room, designed for three occupants, proved spacious and included amenities such as a bathtub, bidet, and a hairdryer (although the latter didn't function optimally).
One drawback is the significant noise disturbance at night, primarily caused by the streetcar passing adjacent to the hotel.
Regrettably, the most concerning aspect is the demeanor of the staff. The receptionist, in particular, displayed rudeness, even going so far as to throw things, leaving an unfavorable impression. This behavior appears to be a regional issue, with a perceived general trend of arrogance and rudeness. A recommendation would be for staff in customer service roles to undergo training to ensure better treatment of guests.
No room service or any of those simple services.
Reception closes by 11 pm, so you are on your own by that time until morning. The location is good and close to everything.