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Ein schöner Fund im Stadtteil San Niccolò, zwischen dem Rosengarten und dem Bardini-Garten gelegen! Alberto Navari und seine Mutter Giuseppina haben hier einen eleganten, sympathischen und originellen Ort geschaffen. Die Gerichte, die alle köstlich und preisgünstig sind, werden nämlich um eine zentrale Insel herum genossen. Das macht das Erlebnis umso geselliger. Zeb Gastronomia ist ein Restaurant mit traditioneller Familienküche, aber auch ein Feinkostladen, der von den Einwohnern des Viertels sehr geschätzt wird.
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Meinungen der Mitglieder zu ZEB GASTRONOMIA
Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.
We discovered this restaurant on the Michelin guide which rarely gives any bad surprises but this was certainly one.
It started with our phone call to book our table. We asked if 8:00 was available but were told rudely to come at 7:30 without explanation - at this point we put it down to their probably being very busy.
Dressed up for the occasion and setting, we arrived and introduced ourselves politely to the first staff member who kindly showed us to our designated seats.
The experience sharply declined, however, with the service of the main gentleman who seemed to run the business. His whole attitude was condescending and unfriendly, immediately rushing us through the menu items with a flat face. He was extremely impatient when we asked for clarification. We asked if we could order an aperitivo to start with, to which he said with much unnecessary judgment “We don’t do cocktails. Red or white.”
There was bread on the counter and we asked whether we could have any olive oil - you would think in Italy this is at least an acceptable question - but were abruptly told they cannot serve us any olive oil. This level of over-stiffness and inflexibility already surprised us for this standard of restaurant.
Our pasta primi arrived and we were momentarily placated by the good quality of this ravioli dish. The pasta was cooked to perfection.
Then returned the true colours of this restaurant: we had not even finished our pasta and the next dish was forced in between onto the narrow counter space.
The mains took away any compensation that quality of food could give for poor service. The pollo dish was completely overpowered with saltiness from an insensible proportion of cheese to chicken, which was tough and rendered tasteless.
The popese, a classic Tuscan dish, was absolutely dry and tough to the point of being powdery. Again over-salted, we had much better popese at a cheap restaurant.
We were never asked by any staff how the food was, never offered another drink or even a refill of water when these were visibly finished. These are normal expectations for any decent restaurant.
We made our best efforts to finish our mains and politely put them on the serving counter when finished. The main waiter noticed leftovers on passing and asked, “Didn’t like it?” Intimidated we smiled sheepishly saying “Well the starter was great!” He just shook his head and stormed into the kitchen. Any waiter would at least ask what’s wrong.
Though the main waiter treated the tourists next to us with similar gruffness, we noticed him laughing and conversing with the local Italian speaking customers across from us. This leaves the feeling that it’s a crime to be not local and come to this restaurant.
Having traveled and dined extensively throughout Italy, we usually absolutely love the culture, food and welcoming attitude of the country. But even regardless of the underwhelming food at Zeb, their unacceptable treatment of customers here is enough to taint Italy’s reputation as a visitor-friendly country.
Overall, Zeb’s pretentious and unwelcoming atmosphere strikes as a failed effort to feign class with unnecessary rigidity, only to result in an unacceptable dining experience.