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For the northern lights our tour guide was H, he was very friendly and passionate about helping us to see the northern lights. We did see them and it was an amazing experience. We were given hot chocolate and a shot of Icelandic ‘Black death’. He took fantastic professional photographs, which were shared on a Google drive and he explained the phenomena with great knowledge.
For the Katla ice cave tour, our tour guide was Sikki (unsure on the spelling). Once again he was so friendly and helpful. He told us all about the glaciers and helped us to take great photographs. We felt safe and looked after the whole time. He also gave us recommendations for a great pizza place in Reykjavík, which we tried and loved!
Overall, we cannot fault Arctic Adventures and would recommend their tours to anyone!!! Thank you so much!
The hotels are comfortable and in good locations if you're here in the winter looking for the northern lights. We were lucky to see them at the Wilderness Center (night 3). If you're on a budget, it would be a good idea to get some lunch/dinner stuff before the trip or at one of the gas station/supermarket stops, as dinners at the hotels will run you at least $25 USD (unless you only want soup).
Mostly, I can't say enough good things about Geirmundur, our guide for the week. He fostered a wonderful group environment by joining us for dinner each night and getting to know everyone in the group. He consistently went above and beyond - even hauling a dozen suitcases through a foot of snow on our last morning while most of the group stayed warm in the hotel. If you have the chance, sit up front with him - his knowledge of geology, history, and Iceland as a whole will make your trip even better than you could have imagined.
They picked us up in our hotel, in a night without clouds and with a KP index of 3 and simply drove 15km outside Reykiavik, we stopped there for an hour/hour thirty and after that, since nothing showed in the sky, we hopped on the bus again, drove 10 minutes and stopped in another point again for hour thirdy/2 hours. We spotted nothing and they drove us back to the hotel.
There was NO HUNT, no chase, no real try from the company to see them. We learnt the following morning that other people staying in the same hotel, and going on tours with different companies saw them, basically chasing them. They just drove further and not simply outside the city.
In our case, it was not a matter of the natural phenomenon, but a matter of the company not providing what they sell you on the website.
We requested a refund, because it felt a lie, but they have refused. DON’T LOOSE YOUR MONEY.
No fue así.
Nos recogieron en nuestro hotel en el bus, en una noche de cielo completamente despejado e índice KP 3 y simplemente condujeron 15 km fuera de Reykiavik, estuvimos ahí parados esperando, y como al cabo de hora/hora y media no habíamos visto nada, nos subieron en el bus, 10 minutos más, paramos en otro sitio, estuvimos ahí esperando otra hora y media/dos horas aproximadamente y nos devolvieron al hotel. No hubo un intento real de buscar allá donde podía haber auroras.
Tenemos la certeza de que otra gente que salió la misma noche de nuestro hotel y a la que llevaron más lejos SÍ las vieron. No fue una cuestión de la dificultad de verlas por el fenómeno, sino porque la empresa te vende una mentira.
Pedimos la devolución de nuestro dinero porque nos sentimos engañados, pero se han negado. No perdáis vuestro dinero.
The super jeep was driving through water that was as high at the wheels in places, and the first trip was late getting back due to driving in these conditions. We had to dig part of the seatbelt out of a hole it had fallen into in the seat. The ride was very bumpy for about 40 minutes.
The pick up van had a very nice and knowledgeable guide, but the space was smaller than an airplane seat, and people had to put backpacks in the aisle.
Our guide in the jeep never spoke a word to us until he passed out helmets. I felt like he did not want to be there. He sometimes walked ahead and did not instruct, as this is why someone fell inside the cave’s water. She did not know where to step. Then he failed to assist a child from another group who could not leap across to the next wooden plank floating in the water. He was the closest guide and did nothing. Another guide ran from behind us and assisted the child.
The cave was awesome of course, but the cost in danger to us made it less spectacular.
This trip should have been cancelled. I will be asking for a refund.
Highly recommend ????
Com a dada interessant, les aurores es veuen millor en foto que en viu.
Depuis plus aucune nouvelle. J’ai simplement perdu mon argent et n’ai rien à dire.
Sachez qu’en cas d’annulation, vous ne reverrez jamais votre argent. Vraiment une entreprise à fuir.