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Meinungen THE NAMKHAN RESORT & ECO-FARM Luang Prabang
Meinungen der Mitglieder zu THE NAMKHAN RESORT & ECO-FARM
4.5/5
14 meinung
Preis-Leistungs-Verhältnis
Lokalisierung
Sauberkeit
Rahmen/Ambiente
Dienst
Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.
THE NAMKHAN RESORT & ECO-FARM
Werbung
Location is about 15min away from town. There is a free shuttle with limited times - so you might end up having to pay for a tuk tuk if the timing doesn’t work for you.
Food was excellent at reasonable prices (same as in town). Food service was sometimes slow if they happened to be short staffed with cooking classes. Breakfast offered a good selection.
Property offered good cover of amenities - outdoor gym, yoga pavilion, river front lounge areas, games, playground, swing, etc.
Spa treatments were NOT great. Stuffy room, very rustic (small tabletop fans, no AC, poor airflow), none of us could breathe through the massage beds. Masseuses do not seem to be very experienced - we had to give feedback on basic things like adjusting the headrest, lining the face hole with towels, raising the ankles when face down, changing the massage towel after a body scrub before moving into the massage part, using appropriate pressure, etc. My girlfriend had to use the bidet to rinse off the salt. Management said this was because the outdoor showers were under repair. Would have been good to know before hand? Definitely better spa treatments in town for a better price.
App for booking transport and activities were great. Very convenient, although you often get kicked out of the app and need to rescan the QR code. Staff were very helpful and service was excellent - especially with arranging transport and activities.
Vehicles were old though, and we expected something better for the resort. The van we had for one of our waterfall day trips was a bit of a dinosaur. AC was weak and both side doors could only be opened from the outside with some adjustment ‘tricks’.
Overall, great place to stay if you want something quieter away from town, with a range of onsite activities. The sound of wildlife against the backdrop of the running river is simply beautiful.
Special thanks to Onsy and the rest of the staff for their hospitality, professionalism and most of all their warmth and friendliness.
Thanks! Bo and Carole
However, there were two things that lead to me dropping stars.
Firstly, there are dogs on the lodge which in itself should be a positive. But one dog who hangs around the restaurant area seemed incredibly uncomfortable and even bit my friend at one point. And there was another dog who violently growled at me when I was checking out. I own a customer-facing business and have taken great effort to train my dogs so that they are approachable and friendly, and it seems unprofessional that such a place would not do the same.
Secondly, there were many hidden fees included in small things. Water which was not labeled with a price was revealed to be $1.50 per small bottle with an included “service charge” to bring it to our room which we were explicitly told is free. Whilst this price may not be a big deal to some but for those on Thai salary these hidden fees come to a considerable price to us. Whilst all the staff on site were lovely and very caring, hidden fees like this aren’t appreciated.
I would still recommend anyone to stay here but am left a sour taste by the two negatives I have stated.
Vielen Dank für diesen wunderschönen Aufenthalt!!!!
The room was great, close to the restaurant.
We stayed a couple of nights in the old town, then here so was a prefect mix really. They offer a handy shuttle into town also which is great. Definitely stay here if you come to Luang Prabang, it's only 15 mins from the airport also so super handy.