ARCTIC TREEHOUSE HOTEL

Dans sa globalité, cet hôtel très charmant vous offrira tout le confort dont vous avez besoin !
Les chambres sont très propres, offrant une vue sublime sur les sapins enneigés.
Le personnel est très aimable et serviable, un grand merci à eux !
Côté restaurant, la cuisine est délicieuse, le service est rapide, le tout dans une ambiance très chalheureuse !
De même pour les petits déjeuners, buffet copieux et très varié.

Quelques petits points négatifs :
- L'emplacement de l'hôtel est très éloigné du centre-ville. Vous devrez donc prendre le taxi si vous voulez vous déplacer. Il existe un bus devant l'hôtel mais il circule seulement pendant une certaine période.
- Le bruit du chauffage dans la chambre qui est assez présent.
- La literie pourrait être améliorée

Mis à part ça, sérénité, calme, paysage magnifique sont au rendez vous ! Je recommande cet hôtel

Artic Tree House Hotel is truly a magical place to stay, especially when there is snow around.
We had a fabulous view from our cottage, which wasn't too far from the reception, so walking to and fro was easy.
If required, Reception will send a vehicle to pick up guests.
Breakfast was a fabulous buffet spread. À la carte dinner was also good. The restaurant in the hotel is highly rated in the area.
It is pretty close to Santa Claus Village if you care to visit.
The resort isn't close to the town. I was told the cab ride isn't cheap.
It's definitely a place worth staying at.
The staff is super friendly and efficient.

Lovely rooms, great breakfast and had a delicious dinner at the restaurant. Only complaint is that the rugs should be cleaned better between stays.

Super

Just came back with my family from 3 nights stay in the hotel to celebrate my bday. We had two separate rooms booked.

In summary, it is a beautiful location, the rooms are small but comfortable. Breakfast is good, dinner just ok. Hotel has absolutely no communal facilities, like a games room, or even a living area to sit and enjoy a glass of wine. You pretty much pay for the room and breakfast. Everything else you have to pay on top of it. Overpriced, we wouldn’t go back.

Positives:
Rooms are beautiful, bed is very comfortable. There is an extra bed in the room if you have a child which is convenient (not sure how much they would charge for that)

Location is gorgeous. You can walk around the forest, go to the observatory tower, 30mins walk from the Santa Claus village (which is a joke, but this is another story)

Restaurant is good, not great. But we didn’t find food in Rovaniemi good at all, so I guess it is what it is.

Staff is polite and available on WhatsApp 24x7.

Best experience we had was the e-snow mobile! Worth every penny (159 euros per person). It was 3 hours experience in the secret forest, driving over the frozen lake, our guide Ezequiel was absolutely fantastic! Strongly recommend.

We were lucky enough to see a tiny Aurora boreal! Mesmerising anyway.

Negatives:

Overpriced- First night we had dinner at the hotel - 4 people: 3 soups, one salad, 2 burgers, 2 dishes = 300 euros. You can make your own assessment, for us way too expensive. Ps.: don’t recommend ordering the burgers, it was not nice.

3 nights, two rooms = 4K euros! Ok, the place is beautiful and so but there is nothing else included in the rates- no facilities to be enjoyed like gym, sauna, living room to relax with your family. When asked about sauna, staff from reception sent me the price list - 199 euros per person. Then I went on asking about a “tent” structure located on the way to the room, thought it could be a space with a fireplace and a bar… the answer was it is for private events.

The staff is polite and helpful but not very knowledgeable about the city or activities.

Watch out for the cancellation policy for any activity you may want to book - pretty much you can’t rebook it or cancel, literally only if you die! That’s exactly what the policy says!