THE CHARLIE HOTEL

Absolut empfehlenswertes Hotel mitten in einem Wohngebiet in Hollywood. Der englische Charme der kleinen Wohnhäuser, die um einen Innenhof drapiert sind, ist bezaubernd und man vergisst schnell, dass man sich im Herzen einer Großstadt befindet. Der geschichtliche Hintergrund (Wohnhaus von Charlie Chaplin inkl. Gästehäuser für Hollywood-Größen wie Marylin Monroe und Co.) machen Aufenthalt und Atmosphäre noch interessanter. Die Mitarbeiter des Hotels sind super freundlich und hilfsbereit, selbst als wir nachts um 00:30 Uhr noch eine Frage hatten, bekamen wir direkt per WhatsApp schnelle Hilfe. Die Bungalows sind sauber und wunderschön eingerichtet, sodass man sich wirklich zuhause fühlen kann. Jederzeit gerne wieder!

O lugar é uma graça. O bangalô é extremamente bem equipado com máquina de lavar e secar roupas, lava-louças, cafeteira, micro-ondas, fogão, torradeira, etc..
Ficamos hospedados 6 dias e não nos faltou nada. O bangalô é super espaçoso e faz você se sentir em casa. Seguindo os conselhos de avaliações online, deixamos o carro estacionado na rua todas as noites e foi super fácil achar vaga - sem necessidade de pagar estacionamento.
Na rua também sempre tem patinetes para serem alugados e utilizados pela cidade com pagamento via QR code.
Localização ótimo, perto.de restaurantes, lojas e principais pontos turísticos.
Recepcionistas educadas e pacientes que nos deram até sugestões de locais para almoço e café da manhã.

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Very nice....clean and charming room. Great location. Front desk staff was kind, professional and responsive. Would definitely stay at this hotel again!!

Staff was unfriendly, vindictive and unprofessional in their manner. It really destroyed our experience dealing with the two managers there, super rude and unfriendly. We’ve stayed other places in LA and we’re trying this one out, there’s other places with friendly management all around. Also hidden pet fee of 250 dollars.

As other reviews have detailed, the two women who work at the check in are absolutely awful, they also charge a non-refundable pet deposit of 250 which is mentioned nowhere on Booking .com, and as another guest mentioned, even if you tell them ahead of time they’ll only notify you at check in. We were originally given a very run down room next to the road (completely does not look like photos) and a loud buzzing gate. We asked if there were other rooms, and were given a “free” upgrade (that we never asked for and would have paid for it, but gratefully accepted). When we went to check out, my fiancé was scolded for supposedly parking incorrectly. This was not only untrue, but no one called or left a note underneath our door, if they did, we most certainly would have done whatever was asked of us. No missed calls and never have had an issue with a hotel unable to get ahold of us. When my fiancé stood up for herself after being unfairly scolded, the front desk very rudely said “Well I hope you liked your free upgrade.” When I confronted her for how she spoke to my fiancé, she played dumb. Back to Hotel SVB 850 or The Prospect Hotel for us, where hospitality exists and the rooms are much nicer, I highly recommend them both to avoid interacting with these women who repeatedly treat their hotel guests with disdain, rudeness and complete hostility, lacking any hospitality skills whatsoever. So trashy!