HOTEL FIGUEROA

"Suite" is right next to lobby restaurant, very noisy sound travels to room, can hear water pipes in ceiling constant sound. Windows are double paned no sound from outside, better that inside noise pollution

This is not a hotel for business travelers. Room was under equipped (no desk, or overhead light), so it was super dark even with lamps on. This was also the smallest hotel room I've ever seen (I've worked in hospitality for six years). I noticed older hotels like this will convert larger spaces into multiple rooms. Very tight; I literally couldn't even open my suitcase. You come to places like this with an overnight bag, not a suitcase. The lounge is likely the draw for this place; it's stunning. Restaurant staff are the best part of the place, although the menu is quite slim. I have no idea why this placed was recommended to me. Very disappointing.

Hotel Figueroa is the ONLY hotel that doesn’t skimp on service. Daily housekeeping after Covid?? Who still does that? They do. If you’re lucky enough to have Sandra Cartagena as your room attendant, thank your lucky stars. She went above and beyond in making sure my room was clean and well stocked for me when I got back. Management, she’s a keeper and I hope you take good care of her!
Most comfortable bed, spacious room (#522), charming and awesome history. Walk in shower with pebble floors and spacious counter space was wonderful! Every worker from the door guy, front desk, security, waiter, to my awesome housekeeper had great customer service. Kudos to your Management team. The coffee bar in the mornings is a huge plus too!
Hallways are a bit creepy, coffin shaped pool (wow) but as soon as you get into your room, it all changes. I could fully relax. Worth every penny.

The rooms are incredibly dark which is probably to hide how old they are. The hotel in general looks tired and the ownership group is also tired. They run out employees trying to unionize. There are plenty of hotels in DTLA that are nicer looking.

Globalist. Stayed here previously and there were a few changes with the on-site restaurant but I'll explain that later. The rooms were very nice and comfortable with a great view. Decor was very nice. The noise level can be moderate at times; we kept hearing strange noises at night. Could be the age of the building or the pipes or maybe it's haunted ????? The front desk staff are cordial and friendly overall, but they were clueless when it came to what was going on with the restaurant. They actually told us to go ask the restaurant what their rules were with Globalist breakfast and their amenities rather than knowing what they should know about the property. Found that weird since there seemed to be 100 people working the desk but yet no one knew? Disappointing as it's their job to know the property. Valet service was great - fast, efficient and friendly but pricey. Current state of the on site restaurant: New company took over and the hours and menu were significantly reduced. However, the staff are incredibly friendly and helpful and the service was great. Still recommend eating on-site for sure even though I found their previous menu and policies to be more to my liking. Hopefully they will rebalance operations in the restaurant soon. Still recommend this location for a stay.