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Meinungen THE LANGHAM HUNTINGTON Pasadena
Meinungen der Mitglieder zu THE LANGHAM HUNTINGTON
3.8/5
24 meinung
Preis-Leistungs-Verhältnis
Lokalisierung
Sauberkeit
Rahmen/Ambiente
Dienst
Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.
Great view(2022)
Update 2024:
Wonderful rooms, still a beautiful hotel and grounds.
Club access is Wonderful. Breakfast in club is superior. View of rising sun and and mountains and accross the San Gabriel is fantastic.
Enjoyed Tea Time in Club.
I travel worldwide and have visited numerous Langham properties, but the Pasadena hotel pales in service and value. It’s an outdated property - rooms and bathrooms are sorely in need of an upgrade, It seems to survive solely on a long past reputation; that and the fact it’s set in pristine Pasadena and by charging $47 for overnight parking. No joke.
As a guest, having to repeatedly request more than once for anything made me want to ‘gift’ a Four Seasons training manual to the entire local mgmt and staff.
Candidly, I’m not expecting this review will alter people’s opinions of this hotel nor influence others to consider alternative options. But I am unable to endorse the Langham Pasadena, and it’s not for a lack of wanting to do so (it’s just so beautiful). Unless major investments in training and accommodations are made, the price to value ratio is simply not justified.
This was a 5 star hotel at one time. The prices are 5 star prices with the service of a 3 star hotel.
There isn’t even a vending machine to get a soft drink or snacks when you arrive late at night.
I don’t know who is running this hotel, but they have destroyed an institution with their pitiful service and lack of perks for frequent visitors.
As a member of the 1865 club you always received a greeting in the form of a personal note from management along with some snacks and a bottle of sparkling wine. It was something to look forward to and a nice gesture that was appreciated.
All those years of membership in the 1865 club destroyed with no commensurate automatic membership in the new loyalty club. It’s as if all those years and thousands of dollars spent at the hotel were for naught.
No loyalty to guests who have stayed there for years. Draconian photography prohibitions, and high prices with less service has destroyed my experience at the Langham. Whomever is responsible for the destruction of a once great 5 star hotel should be run out of the hotel business. It’s shameful!
The Langham spoils you with dining options. We chose the in-room dining and ordered pasta, pizza and ice cream. Everything was tasty and perfectly presented!
The hotel’s upscale neighborhood puts you close to top dining, shopping, and cultural gems like the Huntington Library, Art Museum, and Botanical Gardens.
In summary, The Langham Huntington, Pasadena is a timeless escape where elegance meets relaxation. I can’t wait to return! ????
儿子一早出去转了一圈跑回来跟我说这里有个彩绘廊桥我一定会喜欢,简直就是颐和园长廊的油画版????
Worst part is that no one would discuss the situation. I called front desk, was stuck on hold for a long period of time, then greeted as Mr. Wilcox(?), which is not my name. I explained what had happened, desk clerk said she had to transfer me to a manager. Transferred me to an assistant manager’s phone, but he did not pick up. I left a voicemail but never heard back from him on anyone else.
They had previously texted me greetings upon our room arrival, so I texted back what happened. A manager texted back that they would get in touch with me but never did.
We subsequently stopped by front desk to discuss. Her offer was to make new keys. I would have thought that would have been done immediately; after all, a stranger had a key to our room.
Staff was nice but other mistakes. We ordered room serbice dinners twice. The glasses of wine were bad both times. One night a cabernet and another night a chardonnay.
When I returned home and reviewed the bill, I realized that they had overcharged me for one night.
So one star for customer service and security, five-stars for a nice room, I give it three stars.
Even though there are spaces to park right in front of the door ????
The dark complexion ,older, stocky man, in they navy blazer, told us. "This is private property. We don't have to provide handicap parking ???? ."
$47 for valet parking : what is scam