OMNI SAN DIEGO HOTEL

Rooms were very clean but the only downside was that our room had a broken water line to the sink which leaked water all over the bathroom floor. The shower faucet knob was closed super tight because the faucet was also leaking. The fitness center only had one working treadmill. However, the staff were super friendly and kind and helpful. They responded quickly to the bathroom issues. The hotel was right near the train stop which made it very convenient for traveling and everything was nearly within walking distance.

Good location across from convention center but rooms are old and worn out.
Construction noise all day. Train noise all night.
Staff is less than helpful. Had to ask to get room cleaned on a 7 day stay.

I have not even arrived yet and am dreading my stay. When I booked last fall, they were out of the conference rate on the last night - a $208 bump. I got a text yesterday that said the pool, jacuzzi, and lounge would be out of commission. When I called today - 3 days before arrival - I asked for accomodation on price and/or credit. I have a cancer patient husband coming and thought he would have amenities while he hung out in the hotel. I got a hard no. Nada, nothing at all. He could walk to other properties to use their facilities (rain in forecast). I was also told the conference should have told me there would be reno's. The Omni should have been explicit on the major amenities impacted. It'll be my first and last stay at an Omni, I said. And, she hung up. I will expect nothing less than perfect in every other way with our stay. I'll update this review after - the good, the bad, etc with pictures.

Clean

What a beautiful hotel to stay at. We got a lovely corner room that faced the port in the harbor. The view was spectacular. The service was above reproach. Anything requested was made available in under 10 minutes. The food and the drinks downstairs was so good.coffee in the morning, baked goods to the restaurant and bar at night. It was all very nice.