THE INN AT DEATH VALLEY

This place was great! We got a Casita, which was one bedroom. It has two beds and a pullout. We got a golf cart with the Casita. Very quiet and amazing stargazing.

The Inn is a bit of a paradox. The original structure dates back to 1927. The rooms have been updated and were pleasant enough but the larger facility shows a bit of wear and needs more love. And the nightly price is a bit excessive. But as typical of these grand National Parks, there are limited options.
I found it humorous when the front desk referred to their dining room as Fine Dining. Having eaten at other Xanterra run facilities; I guessed that fine dining was an overstatement and it was. The restaurant was marginally ok; menu was short; prices were a bit excessive; service was weak; decor was mid century beat up.
We guessed all this going in but wanted to be close to the center of the park and also see the Inn. We only stayed two nights.

Super convenient, old west town hotel with a nice restaurant and grounds. Friendly staff. Recommended for a few days in Death Valley, for sure.

The Location was amazing and one thing I liked the most about this hotel is name in itself. Apart from that rooms were decorated with beautiful flowers and bathroom area was awesome and loveable

The majestic location and property are amazing. I have not been to this hotel for over 15 years and there have been a lot renovations with the grounds. The restaurant had amazing staff and average food (it is in the middle of the desert!)The only disappointment was the hotel registration staff. When we arrived, our room was not ready and April was not helpful at all. We were about 15 min before check in time. When I returned after check in time , it was still not ready and she told me to come back in 20 min. So , the 3 rd trip to check in … . Room not ready. We had reserved a casita which was ver expensive so when I asked her what happens when the room is not ready when it should be , her response to me was “ We are patient” . Reminding myself I was there to relax, I decided to “be patient”. However, when I went back over an hour after the room was to be ready , and it still wasn’t , it was hard to “be patient”. Luckily, this time I got Claire and she was lovely . She had excellent customer service and got us our room. The next morning we were checking out and the gentleman was also not friendly. Also, no coffee in the morning bc it had not been refilled which for the price point should not occur.. Overall, beautiful place but management needs to train their employee’s in customer service. Or maybe they just can’t because it’s hard to get people to work in such a remote location.