SUPER 8 BY WYNDHAM SLIDELL ^{* *}

After booking my room with my Windham rewards points, as I do during the holidays to save a few dollars, I was told I had to pay $2 CASH for cleaning my room. Then I was told this was an occupancy tax. I said I'm nut sure about that, but if you need to charge me $2, then charge my card so I have a record of it. I was told this has to be cash... This all sounded fishy to me. I called Windham, and one person said that that did sound funny. Then I was transferred to customer service and was told that it's the hotels own choice or policy to charge this and could ask for cash, no record, so they pay no tax on this money...
I paid and earned my free night. I paid tax when I earned my money to pay for the previous stays ( and tax was paid then) to earn my free night.
25 years of staying in hotels and using the points service the last 10 years, I have never had a business ask me for $2 CASH to complete my transaction that was already paid for.
I just completed a stay at another hotel the night before ( another Windham hotel) using my points and that hotel did not ask for $2 CASH for occupancy tax or cleaning fee.

Beware

While the website says pet friendly, they refused service because we had a handicap dog.

Worst hotel room I’ve ever stayed in!! And when I went to the office about it was told he couldn’t do anything until tomorrow and was very very rude !!We ended up going to days inn 4 minutes down the road!!!

Location is near to the interstate, the room was clean. There is challenge with the hot water as after few minutes temperature of water drops. It’s warm not hot water for bath.
They only had cereal and bread for breakfast.

Great staff ????