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Meinungen RESIDENCE INN MONROE Monroe - West Monroe

Meinungen der Mitglieder zu RESIDENCE INN MONROE

3.4/5
20 meinung
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Besucht in april 2024
For the price we paid for just one night I would expect the rooms to be clean. Walked in and its like a small apartment which is nice, but as we was checking everything a roach was crawling on the microwave, the carpet is gross, i had to call to ask for new sheet because ours was dirty and they didn't have any extra smh, I found 1 sheet in the closet and had to use it, beds are hard no cushion at all, the tub was rusty and coming apart wouldn't drain. This hotel is not worth the price and wouldn't recommend to anyone. Sorry.
Besucht in märz 2024
Located on the parking of the Pecanland Mall. This hotel is on the older side but the staff working was wonderful.
Besucht in februar 2024
Clean and very nice.
Besucht in januar 2024
Nice location. Quiet.
Besucht in januar 2024
Do not stay here. The entire property was dirty and in disrepair. The appliances were rusty. The room was dirty. The carpet was filthy. The ceiling had water damage and mold. The area is also unsafe and rundown. Keep driving.
Besucht in dezember 2023
Good clean hotel. The bed was clean and comfortable. Staff very good. Although I didn't have breakfast, they laid out a good spread.
Besucht in november 2023
Location poor, service not up to par. Food quality was poor, nothing fresh except bananas that were turning brown. Front desk let customer bring DOGS into eating area and where food was being presented, Some customers are allergic to dog hair, not a good situation. I feel these people should have been asked to remove the dogs from the area due to food being presented to other customers.
Besucht in november 2023
The staff was very friendly and accommodating. However, I would never advise anyone to stay at this hotel. It smells bad, the refrigerator is rusty, the elevator stinks, doors need major repainting/paint (I could go on about other cosmetic features and repairs). Thank God I brought a bottle of Clorox wipes because this place is nasty.
Besucht in november 2023
The rooms are suite or dorm style rooms. Which I really good for bigger families. There is a full kitchen and full living room area. There is a master and second bedroom just like an apartment. The staff show their southern Louisiana hospitality to us. The breakfast was good One thing I did not like is that they did not have oatmeal. The pool area is nice, the jacuzzi was under construction. The hotel on the outside looked refurbished and new but the decor of the hallways and rooms did not match the outside of the hotel. The location is very convenient and located on the inside of the Pecanland mall and is surrounded by many food places and a local Sam's Club.
Besucht in oktober 2023
Smells damp
Besucht in oktober 2023
We had a great stay. The room was great! Very close to target and some delicious food (Ronin steakhouse and sushi) We’d like to stay here again.
Besucht in oktober 2023
Very nice rooms and very friendly people
Besucht in oktober 2023
The staff at Residency Inn Monroe,Louisiana are absolutely wonderful and gracious;BUT THE REASON I GAVE ONLY A THREE STAR RATING IS DUE TO THE PROLIFIC SMELL OF MILDEW AND POTENTIAL BLACK MOLD THAT YOU SMELL WHEN ENTERING HOTEL HALLWAYS TO YOUR ROOM. MY ROOM DID NOT CARRY THIS SMELL-only in the hallways where they had a recent flooding, but Management refuses to replace carpet and padding , and remediate drywall that obviously sucked up the flood water. Management please note you have potential lawsuits in your future if you fail to remediate this problem!
Besucht in september 2023
You couldn't ask get better location right by the mall. The room reminds you of miniature version of your home. The breakfast is a excellent verity of foods with the main options rotating daily. Very friendly staff always willing to help and assist.
Besucht in september 2023
THEY WERE VERY RUDE & WE FELT LIKE WE WERE UNWELCOME HERE …THE FIRE ALARM WENT OFF AS SOON AS WE TURNED THE AIR ON.. DIRTY SHEETS DIRTY TOWELS THE BED NASTY THE TV WAS GLITCHING THE FRIDGE RUSTY THE BATHROOM DOOR DONT CLOSE ITS FILTHY IN HERE AND THE MAN WAS VERY DISRESPECTFUL AND THE FRONT DESK LADY WAS TOO !! THEY WERE VERY RUDE AND NOT LETTING US GO TO THE POOL
Besucht in september 2023
they wouldn’t let me get in the pool, every time we turned on the heat the fire alarm went off, they treated us poorly
Besucht in september 2023
I have stayed in many Resident Inns. These people made us feel so much at home. It was wonderful. With so much negative said about Monroe and West Monroe. This will be my go to in the future for Monroe. Breakfast was personal and good.
Besucht in juli 2023
Room is old and outdated. Refrigerator had rust all over the front. Ceiling was leaking and the room smelled of a wet animal. My room was in desperate need to have a professional cleaning.
On a good note…the morning breakfast was delicious every day that I was there. It was actually cooked food instead of frozen Jimmy Dean breakfast sandwiches from Sam’s Club or Costco like so many other Residence Inns I have stayed at.
The staff was also very nice and attentive during my stay.
Besucht in juli 2023
We spend $230 for a hotel that to me was worth $50. It was grimy, carpet had holes in it, trash behind beds, cracks on walls and doors, dirty walls and dark creepy hallways. Plus the lobby door was broken so after arriving we had to haul all of our stuff all the way around the building. We were driving across the country and arrived late in the evening so we couldn’t change our plans and just slept there. But I was highly disappointed. Marriott is really going down hill. Breakfast was good though, so I’ll give them 2 stars instead of the 1 star room rating.
Besucht in juni 2023
Absolutely amazing hotel, rooms are amazingly spacious and Daniella (I think is her name - front desk supervisor) and Nasha are some of the kindest ladies I have ever encountered! Stay here and you'll be glad you did!

RESIDENCE INN MONROE * * *

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4960, Millhaven Road, Monroe - West Monroe, Vereinigte Staaten
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