WUKSACHI LODGE

Not the best hotel of my life for sur. But the location is perfect.

We only came for the restaurant. The menu is limited, but the food was good

Das Zimmer war guter Standard, die Lage jedoch perfekt für die Ausflüge im Nationalpark.
Das Abendessen und das Frühstück waren sehr gut und preislich für die Qualität und die Lage der Lodge angemessen.????????

I will echo what everyone else says, the location is incredible. Staying at Wuksachi is a memorable experience because of the beauty of the landscape and the accessibility to the Giant Forest and General Sherman. Absolutely breathtaking. Other than that, it was a bit disappointing, honestly.

I should have had lower expectations for the hotel itself, and then it may have been a better experience. I thought paying $400 a night for a hotel would have provided just a little bit more service or some hospitable touches. It didn't seem like they cared much about the guest experience, and none of the employees seemed to want to be there.

We drove for over an hour up the mountain during a pretty significant winter storm. The drive up was quite an adventure and not at all an easy thing to do in those conditions. All I wanted was a warm cup of coffee after our 8 hour (total) drive through a storm. I saw fresh urns of coffee in the lobby, but there were no cups. Those had to be purchased from the bar, but the bar wasn't open, so I wasn't "allowed" to have their coffee. It's the most ridiculous policy I have ever seen in a $400 a night hotel. It's really the little touches like that which make a hotel experience enjoyable or not, in my opinion.

Overall the customer service was lacking, especially in the restaurant. It was Easter weekend, so perhaps they were short staffed.

I would not stay at Wuksachi Lodge again. There are better ways to stay in and around the park.

My family and I checked in yesterday, we met a kind man to help us. And I picked some souvenirs from gift shop, at the time, another person with blonde hair and cyan plaid shirt come to help checkout.

I like the plate with two black bears, and I asked him to give me a new one, because it’s a sample from shelf, it has old color, yellowing stickers, and some dust. He didn’t notice my request and put it into a paper bag. My sister came over here and asked him again if he can give me a brand new one. He replied that “we only have this one, sorry”
Then, I found a lot of the same plates in the showcase beside the exit door.

I felt be deceived and I felt upset and why he lost his honesty and passionate of his work.
If he’s willing to check the stock or ask his colleagues, it’ll be different.

I told him I will drive back to San Francisco and I’m traveling from overseas please pack it or it’ll break,
I think he didn’t package it very carefully. Fragile items should have boxes or anti-collision measures, But maybe he only has paper bags and I can forgive him.
But why he can’t take a new one to me? Especially since I already said I was coming for a long distance. Maybe my life I’ll only be here one time. I can’t understand and his behavior left me a sad experience here.