Meinungen CONSTANCE EPHELIA Port Launay

I was so happy that I did not choose this hotel. Very strange and unprofessional management at this place. We arrived to have dinner, called via the security at the gates to confirm the free space. We've been told to get inside. At the restaurant we have been told that there are no tables available, and we can have only buffet for 900 SCR/person. I tried to check with the hostess at the desk that maybe other restaurants inside the area have any availability table, but she didn't even check it, just kept staring and smiling at me. Later, I read enough reviews here that even guests of the hotel were treated in a very bad way, so it's no surprise for other tourists. I keep only 1 star here, and only for the security guy at the gates, who was very polite and really tried to help and felt sorry about our negative experience once we were leaving.

Много добро обслужване, персонала е на ниво , както и всичко останало. Детския център е перфектен. Водят децата да хранят костенурките и раците и да се забавляват сред природата.

I had a great stay at Ephelia. The room was clean and modern. Everything was great! Great choice in Mahè, Seychelles! Very good and smiley service. Soukaina is the best person. Please promote her. She deserve more.

Resort gradevolissimo, ideale per gruppi e famiglie!????
Bellissima la spiaggia nord...ma meglio abitare nelle stanze della spiaggia sud... più vicine a reception, colazione e bar❣️
Buoni tutti i ristoranti... ma un plauso particolare ad Adam and Eve sia per lo scenario che per il cibo ????
Ottimo il servizio e la cortesia del personale❤️
Molto cari gli extra e le bevande che non valgono il prezzo....ma nell'insieme lo stile Constance vince sempre ????????????????

Spettacolare, servizio di livello altissimo e spiagge mozzafiato.

Wir haben während unseres Seychellen-Urlaubs sieben Nächte hier verbracht. Das Constance Ephelia war auch unsere beste Erfahrung, die wir auf den Seychellen machen durften. Das Preis-Leistungsverhältnis ist absolut super. Das Essen in allen Restaurants und an den Buffets ist herausragend und sehr abwechslungsreich. Es gibt viele Möglichkeiten für Aktivitäten innerhalb des Resorts, selbst zwei kurze Wanderungen (1,6km und etwas über 1km) sind innerhalb des riesigen Geländes. Zudem bietet der Spa-Bereich genug Raum für Erholung, zwei Strände (nord, der bessere und Süd) gehören ebenfalls zum Resort. Zudem können verschiedene Sportarten (zb Tennis oder Kayak) ausgeführt werden. Der Service ist super, das Personal unglaublich freundlich und hilfsbereit. Die dauerhaft fahrenden „Golf-Karts“ fahren einen überall hin auf dem Gelände, wenn man nicht laufen möchte (über das gesamte Gelände laufen kann gut 20 min dauern). Für einen entspannten Urlaub ist dieses Resort perfekt. Wir hatten für unsere Zeit auf Mahe auch einen Mietwagen, den kann man auf dem Gelände parken.

Amazing stay! We highly recommend this place and will continue stay in Constance resorts when we travel.

Serge, the extraordinary Guest Relations Manager at the Constance Ephelia, and the entire team at the resort deserve the highest acclaim for making our honeymoon an absolute dream.

From the moment we stepped foot into this paradise, Serge's attentive and personalized service set the tone for an unforgettable experience. His dedication to ensuring every detail of our stay was not just met but exceeded, showcased his commitment to creating moments of pure magic for us.

Serge's genuine care and attentiveness to our needs were truly remarkable. His impeccable service went above and beyond anything we could have imagined. He orchestrated a breathtaking upgrade that left us awe-inspired, enhancing our honeymoon to unimaginable heights.

Moreover, the entire team at Constance Ephelia mirrored Serge's dedication to excellence. Their seamless coordination and unwavering hospitality added an extra layer of delight to our stay. From the stunning accommodations to the delectable dining experiences and the picturesque surroundings, every aspect of the resort was a testament to their commitment to creating unparalleled memories for guests.

Our heartfelt gratitude to Serge and the entire team for crafting an experience that surpassed all expectations. Their genuine warmth, impeccable service, and dedication to ensuring our honeymoon was nothing short of extraordinary have left an indelible mark on our hearts. For anyone seeking an enchanting and truly memorable stay, Constance Ephelia and the remarkable Serge are an absolute must.

Foarte frumos, locația spectaculoasă, cu vegetație luxuriantă, oceanul de un albastru-azuriu, nisipul alb, oameni deschiși, mâncarea foarte gustoasă iar SPA-ul, de nota 10 (mulțumim întregului personal și în special lui Nina). Singurul lucru care poate crea un mic disconfort ar fi umiditatea din lunile decembrie și ianuarie, dar cu toate acestea ne‐am simțit minunat. Mulțumim Constance Ephelia , mulțumim Seychelles

It was most memorable stay, if am going again to Seychelles i will stay there. Good for family and kids.

Pokud chcete nádherný resort na nejhezčí pláži, tady se vám bude líbit. Rádi šnorchlujeme a tady bylo skvělé šnorchlování jen pár metrů od břehu.

Villaggio enorme e sicuramente in ottima, posizione sulla isola ma, all'interno x spostarsi o fai lunghe cminate o aspetti le navette frequenti in alcune fasce orarie, in altre meno oppure noleggi biciclette che devi pure pagare. il mare della baia sud in inverno e' praticamente impraticabile poiché o c'è la bassa marea quindi ci puoi passeggiare ma nn riesci a fare il bagno, o c'è alta marea dove l'acqua diventa marrone poiche i fiumi circostanti trasportano residui di granito, fogliame.... Infatti nessuno fa il bagno. La baia nord e' protetta e ha l'acqua sempre bella, azzurra ma ovviamente la spiaggia e' un carnaio. Nota, molto negativa nn si possono mettere i lettini oltre la vegetazione per prendere il sole, già che piove spesso almeno quando il tempo lo permette sarebbe positivo potersi posizionare dove uno preferisce, del resto chi viene qua in inverno oltre a girare e vedere potrebbe voler prendere anche il sole.
Non ci tornerò!

My family and I experienced an unforgettable experience with Constance Ephelia. This resort is so beautiful and a perfect place to stay in need of relaxation and fun activities as there is a variety of things to do. One member of staff made our trip even more spectacular and that was Okeke. On our first night we met Okeke through the hotels welcome drinks, she kindly introduced herself providing us with excellent service and generosity. We felt instantly welcomed by Okeke. The next day she offered to take us on a tour of the resort, by picking us up from our rooms, and talking to us about the best things to do. Okeke showed us the incredible views of Mahé and we were very lucky to have encountered her as Okeke goes above and beyond for people making our experience with the Constance Ephelia, providing amazing hospitality. Wishing her the best! As well a credit to Prabu who provided another excellent service to us.

Da premettere che siamo stati diverse volte alle Seychelles grazie ad un legame con “amici veri”che vivono qua.
Non avevamo mai soggiornato all’Ephelia perché spaventati dalla grandezza della struttura, temendo che avrebbe alterato la magia dei luoghi…ma dobbiamo ricrederci!
Grande plauso alla proprietà che ha saputo armonizzare ed integrare, il Parco Mangrovie di Port Launay e le strutture ricettive e ricreative.Ovunque noti un enorme rispetto per la natura e vegetazione locale ; ville e room che non lasciano percepire la presenza di tanti ospiti….scelta di ristoranti e Beach-Pool bar per tutte le tipologie…
Un Nature Hill(perfettamente segnalato)che ben rappresenta l’essenza dei vari parchi di Mahé, fatto di rocce , specie di piante e scorci ,passando per Ros Lepa ,con discesa sulla spiaggetta solitaria di Lans Koken
LAST BUT NOT LEAST : tutto il personale dai giardinieri, ai camerieri, ricevimento, responsabili di stanza….ti salutano ovunque, mostrandosi sempre disponibilissimi
Nella erogazione dei servizi percepisci una grande professionalità, cura e lusso, ma mai imbarazzante : sicuramente frutto di una eccellente guida dei responsabili di settore e super controllo dei manager
Noi abbiamo avuto il piacere di conoscere il General manager Hiru , che con il suo efficiente comportamento ci ha confermato quanto sopra anticipato
Chiudiamo con una considerazione per noi italiani che abbiamo sempre bisogno del Bel Paese ,no problem : ci pensa Sofia,bella brava e sempre operativa!!!
Seychelles for ever

The best property in Mahe, with amazing fine dining restaurants and so many choices in food, the hospitality is top notch. From the security guards to the general manager, everyone made sure that we had a great stay.

I would recommend to everyone who is reading my review to go and experience top-notch luxury at the resort, which has some of the best beaches in the world.
I would also like to mention some names that made our stay splendid. nanto, Derick, Mr.Hiru, Mr. Amit.

Can’t recommend Constance Ephelia enough. The resort is beautiful and the beaches are amazing! There’s lots of variety for everyone. One person made the trip unforgettable for me and my family and that was Okeke. We met her at the welcome drinks the hotel put on, she introduced herself and wanted to make sure we were enjoying our stay. Her happiness and warm spirit instantly put a smile on our faces. We exchanged numbers with her and the next day she picked us up and took us on a tour of the resort and showed us all of the fun things we could do - her recommendations were really helpful and we really enjoyed seeing the whole resort as well as the amazing villas and views. Her service was very attentive and she went above and beyond to make our trip the best. We will definitely be returning to Constance Ephelia because of Okeke’s amazing hospitality that we will never forget. Also special mention to Sofia and Prabu who also went above and beyond to make our stay relaxing and comfortable.

Stayed with family for 5 days. Other than the unpredictable weather in December our stay was great in all respects. We stayed in a family villa on the North side, where the beach is simply amazing. What makes this Constance special is the quality of the team. The service team is very kind and friendly. Our villa host, NurAli, was such an amazing person who made sure every aspect of our stay was comfortable. I would have had a different feel about our trip had it not been for him. Thank you Ali! Much appreciated.
The villa was great, the food was very good especially that you do not have to stick to the buffet everyday, but you have the option of using all the restaurants as part of your half or full board. We liked in particular Helios; food and service was excellent.
Thank you Constance team (and NuAli) for making our stay memorable.

Was an enjoyable time, great staff and restaurant management.

Great choice in Mahè, Seychelles! The resort is awesome, with a spectacular beach (Port Launay) in the northen area a five impressive restaurant.
The staff is very kind and helpful. Special thanks to Soukhaina for her precious assistance during the entire holiday.
Highly recommended!!

Endroit paradisiaque

I booked Constance Ephelia for my honeymoon and I’m so glad I did! The resort is absolutely gorgeous! Like a dream! The staff is amazing, so friendly and ready to go the extra mile, special shout out to Sandile Zulu and Caroline. We were treated so well, with many thoughtful touches! They upgraded us to a senior suite from a junior and had the room ready with a lovely message, champagne and chocolates. The activities available at the resort were amazing as we went to Theresa island. I really loved staying here and will come back. Only draw back is food for buffet is a bit expensive.

great service, excellent gastronomy. everything in harmony with nature.



Un resort 5 stelle immerso in due parchi naturali... non serve commentate

During my two-night stay at Constance Ephelia, I was captivated by the exceptional experience it offered. The hotel staff's unwavering friendliness and willingness to assist created an atmosphere of genuine hospitality. The rooms, not only spacious but also incredibly comfortable, provided the perfect stay. Ephelia's dining options were amazing, Adam and Eve and Seselwa became my personal favorites. The Kabana beach bar had an impressive array of delicious cocktails. The dedication of every member of the hotel staff was evident, as they worked tirelessly to ensure a remarkable experience. Constance Ephelia proved not only to be a place of comfort and luxury but a haven where each moment was carefully crafted to make our holiday not just enjoyable but truly beautiful.

Sehr sehr große weitläufige Anlage mit viel Luxus, Rundumservice und ganz tollem Essen an zwei Buchten gelegen. Insgesamt also eine eigentlich tolle Anlage für einen erholsamen Urlaub . Zimmer mit gewissem Charme und großem Balkon, leider etwas düster. Getränkepreise recht happig.
Das Verhalten von Teilen einer bestimmten Gruppe von Gästen aus R..... in den Buffetrestaurants beim Essen trübte den insgesamt guten Eindruck ungemein. Hier tut die hohe Zahl der Gäste insgesamt der Ruhe etc ebenfalls nicht gut. Etwas unappetitlich und auch die vielen Vögel die sich beim Frühstück ungeniert von den Tellern der Gäste bedienten.
Am Pool und am Südstrand war es toll und entspannend. Das Personal war sehr nett und zuvorkommend . Beispiele waren zB Nanto und Dee vom Restaurant oder Aru vom Poolteam. Ebenso die Ärztin, welche wir zweimal wegen der vielen Insektenstiche (sandflies) aufsuchen mussten. Die Anlage ist eigentlich darauf ausgerichtet, hier die ganze Zeit zu verweilen und nicht zu verlassen. Wir machten aber eine private Tour mit einem Guide in die Berge und nach Victoria, was sehr lohnenswert war. Auch unternahmen wir vor Ort eine kajaktour. Diese gab es kostenlos beim Bootshaus zum ausleihen.
Unser Fazit ist insgesamt sehr positiv, würden für unsere Bedürfnisse jedoch beim nächsten Mal ein kleineres Hotel buchen.

Had a lovely stay and much needed rest. Friendly and helpful staff. Loved the zipline experience!

This is my second time in the hotel Constance Ephilia. I’m really enjoy this place and planning to come here 3rd time in 2024. Everything in the hotel is perfect, starting with very tasty welcome drinks and staff who make you feel comfortable at first glance, ending with the fact that employees read your thoughts without words.
(!)I especially want to mention the employees Sanat and Okeke, in 2022 they were not indifferent to our problem and in 2023 there were no thoughts about choosing another hotel precisely because of them.
Sanat is very attentive, always in touch, can help in all the necessary moments.
Okeke is very cheerful and personable, gave all the necessary information and recommendations for booking a trip in 2024.
Also the waitress Caroline is very helpful.
Also this year the hotel was beautifully decorated for the New Year.
looking forward to the trip in 2024.
Thank you at all!!!

Wir haben im November 2023 Urlaub als Familie (2 Erwachsene + 2 Kinder) hier verbracht.

Das Hotel ist toll und man kann hier einen absolut schönen Urlaub verbringen.

Top (5-Sterne-Niveau) sind v.a. Hotelanlage, Umgebung, Strand, Sauberkeit, die Vielfalt beim Essen, das breite Angebot an Einrichtungen, Ökologie und der besonders Kids Club.

Warum vergeben wir dann nur 3 Sterne?

Zum einen, weil der Service von sehr gut bis inakzeptabel reicht und im Schnitt nur ausreichend bis befriedigend ist (v.a. in den Restaurants, bei allgemeinen Anfragen und in Bezug auf das grundsätzliche Service-Angebot).

Zum anderen, weil es hier ein teures 5-Sterne-Resort zu bewerten gibt, einige zentrale Aspekte aber nur im Preis, nicht aber in Angebot und Qualität das erwartbare Niveau haben, sondern eher in der Klasse eines 3-Sterne-Hauses liegen.

Unterm Strich passt das Preis-Leistungs-Verhältnis so nicht. Gegenüber z.B. dem Raffles auf Praslin wirkt das Constance um 2 - 2,5 Klassen schlechter - bei vergleichbaren Preisniveau.

Fazit:
Schönes Hotel für einen zweifellos sehr guten Urlaub. Für das Geld gibt es aber (noch) Besseres.

This is a good resort but a few details bothered me which in my opinion fall short of its 5 star rating.

The good - service is attentive, rooms are clean, facilities are extensive, there is a buggy to go to everywhere on the resort, many water sports/activities are included, tennis and racket sports are also included restaurants and food is overall good, we had no issues with restaurant bookings (even less than 24 hours). Overall, it's a really idyllic location with few guests so you can enjoy some privacy too.

The bad - as we were packing on the day of our checkout they wanted to change the t.v in our room (I mean seriously you couldn't wait). This really left a sour taste because there are a few other things that also lacked organisation or consistency. Sometimes we were given a different message by different staff, we also couldn't always get through to someone on the hotel phone to find out more about activities because they were involved in an activity already and therefore busy.
Regarding the t.v being swapped, it was clear someone was told they could do this on the day of our checkout but didn't check with other staff. This led to a somewhat stressful experience as we needed to checkout on time. Secondly, the wi-fi is temperamental in rooms. Thirdly, some of the more basic things are additional charges, even when you have full-board if you have more than one bottle of water or sparkling water then this is an extra charge. I really think soft drinks, coffee should be included given the rates of this hotel. Lastly, if you want to experience the rest of the island you are probably better off staying near Victoria for more options. We didn't feel that comfortable with driving this time around because Mahe has a lot of hills, twists and turns on mountains, ditches and so forth. It can make you very dizzy if you have any kind of motion sickness. The hotel would benefit from a complimentary group transfer in mornings and evenings to Victoria if this was affordable/viable to support arrivals and departures and day trips without the worry and hassle of hiring a car.

I recently had the pleasure of staying at the breath-taking Constance Ephelia resort in Seychelles, and the experience left me with memories that will last a lifetime.

Upon our early morning arrival, the check-in process did take a bit of time, but the anticipation was well worth it. We were greeted with a warm welcome and a glass of champagne, setting the tone for our luxurious stay. The refreshing arrival drink infused with lemongrass was a delightful touch, providing a taste of the exotic paradise that awaited us.

Despite the slight delay in obtaining our room (Senior Suit), the resort's cleanliness and attention to detail were commendable. Any issues, such as a blocked shower, were promptly addressed by the efficient maintenance team, ensuring a seamless and comfortable stay. The use of WhatsApp for the reception desk proved to be an effective and convenient way to get quick responses to our queries.

The staff at Constance Ephelia truly exceeded expectations. Their warmth and friendliness were evident from the moment we stepped into the resort. It was clear that the team enjoyed their work and were treated well. Special mention goes to Rendolph, our favourite buggy driver, whose infectious happiness and genuine interest in our daily activities added a personal touch to our stay. Prabu, the manager of Adam & Eve, went above and beyond by making an effort to learn our names, creating a truly personalised experience.

One unique feature that stood out was the pillow menu, allowing guests to choose from a variety of options for a personalised touch to their sleeping experience. The resort's commitment to guest satisfaction was evident in every aspect of our stay.

The pristine North Beach, reminiscent of a postcard-perfect scene, was a highlight of our visit. The buggy rides, though covering a significant distance from north to south, were enjoyable, thanks to the cheerful and helpful staff.

For those seeking adventure, the complimentary water sports & hikes were a fantastic addition, enhancing our overall experience. The variety of activities provided an excellent opportunity to explore the stunning surroundings of Seychelles and some private beaches.

While the food offered a plethora of choices and was expertly presented, the only drawback was the slightly expensive drinks. However, the overall dining experience was enjoyable, offering a diverse range of culinary delights.

In conclusion, Constance Ephelia surpassed my expectations and stands out as one of the best hotels I've ever had the pleasure of staying at. From the picturesque North Beach to the attentive and friendly staff, every aspect of the resort contributed to a truly unforgettable tropical paradise getaway. I left with a heavy heart, already yearning for the day I can return to this Seychellois haven.