Werbung
Meinungen SUNN ODYSSEY DIVERS Freeport- Lucaya
Meinungen der Mitglieder zu SUNN ODYSSEY DIVERS
4.5/5
25 meinung
Preis-Leistungs-Verhältnis
Dienst
Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.
This is our second year diving with them. As a somewhat experienced diver I can can I feel there are the safest, fun and most accommodating dive shop in The Bahamas.
One special quality of our Dive Master, Nicolas is he is so environmentally aware and even during our dives he’s doing something to make the sea better. You will not be disappointed.
Date of experience: September 2023
However, from day one, Karen was difficult. We had asked several times if they need copies of my son's open water classroom and pool work. It was an PADI eCertification which generally means all signatures and check offs are online through the PADI eLearning website. Being a former old school PADI instructor, I wanted to make sure that I crossed my t's and dotted my i's. I was assured that everything would be good and that they could take eCertification referral divers to finish up their certification.
As soon as we landed, I contacted the shop and spoke to Karen. That is when the first of my headaches began. She informed me that she had yet to receive any of the referral paperwork from my son's Stateside instructor. That resulted in our first of many disagreements with Karen. In the end, our instructor back home was able to email everything last minute and we eventually were able to get my son certified.
Diving conditions on the island were not great but Nick and his crew did an amazing job of finding some really special dives sites that my son is still talking about today! Can't say enough about how Nick went out of his way for my son and the other divers on the three days of diving we did.
Karen and I never really hit it off but when we finished I asked if they could process my son's certification card. There was an expected fee for that and they took his photo for the card. We paid for the dives, all the shirts we could find that fit, and for the processing of my son's certification card. We left satisfied with our newest certified diver in our family.
Fast forward almost a year and we are planning other Bahamans dive trip/vacation. That is when we find out that my son's dive certification was never processed. We had paid for Sunn Odyssey to complete that task. After exchanging What'sApp texts for several weeks, I ended up getting PADI involved to help us get Sunn Odyssey to finish the necessary paperwork.
In the end, my son was officially certified (finally) but we never received a dive card. He does have an eCard that we have now printed out but our expectation was that we paid for a physical card.
So, the diving, boat and crew experience was great but the dive shop management almost ruined a family vacation two years in a row.
My daughter and I flew out for 4 days, specifically for diving. Due to weather, no shops were running trips the first couple days. The shop we originally had scheduled dives with promised to let us know if they would be diving at all during the week. I followed up with calls, but they never responded. I contacted two other dive shops, including Karen at Sun Odyssey as a backup plan, and she was the only one who followed up the next day to tell me to plan on Friday at 9:00. When we showed up, we were the only 2 on the trip! As we got suited up for the dive, Nick pointed out all the other dive shops out there that had promised to follow up with us. Very disappointed in the other shops, but Sun Odyssey came through!
Nick, Karen’s husband and the captain, goes along with you on the dive. He was very knowledgeable and extremely patient with his PADI students.
10/10 recommend.
Karen is hilarious and makes booking dives easy as pie. Our dive master Kelly is kind, knowledgeable and treated us with respect. He guided us with the perfect amount of leyway and we saw so many reef sharks and marine life thanks to him.
Other dive shops were either difficult to book with or not accommodating. Go with Sunn Odyssey, you won't regret it!
I booked with them based on their safety reviews, and we were not disappointed. I would definitely recommend to all my friends and family!