FAIR CAR

The car rental company is located outside the airport terminal, which we were aware of before making the reservation. However, the pricing is significantly lower because of this arrangement. They offer complimentary pick-up from the airport to their office.

We encountered an issue with the booking being under my friend's name while I wanted to use my credit card for the security deposit. Unfortunately, this led to a deadlock situation. Creating a new booking would have cost us three times the amount we paid online.

After nearly an hour of back-and-forth discussions, we managed to speak with a lady from the management team. As a goodwill gesture, they honoured us with a new booking at the original price.

During the week-long rental period, we experienced no problems with the car. Although it appeared a bit worn-out, mechanically, it functioned perfectly. Since our flight was scheduled for early morning departure, we returned the car to the rental office before dawn and dropped the keys into the designated box. The taxi fare to the airport was unexpectedly high, which underscored the importance of having a car to explore the country at our own pace.

Before our flight departed, I contacted the car rental office, and they confirmed the receipt of the car and assured us they would conduct the necessary damage checks before refunding the security deposit. I can confirm that I did receive the deposit back without any issues.

By far one of the best car rental companies out there. I returned my rental nearly completely out of fuel because my stupid bank deactivated my card on my last day in iceland and Robert was kind enough to provide me with a discount upon arrival

Loved our rental experience- easy and free drop and pick up to the airport. We were helped by Adrian who was very friendly and helpful. We are coming to Iceland again in Summer and would choose this service again

WILD CAMPERS/NORDIC CAMPERS
A NORDIC NIGHTMARE: Never, Never trust these guys, FOLLOW MY ADVICE

We rented a motorhome for a family of five for 20 days last July. I insisted in my mails that being my kids of 20, 18 and 15 years old (adults or nearly adults), we needed a big motorhome, to assure enough room for the five of us. They confirmed me that my motorhome “would have 2 beds at the back, a double bed above the cabin and, for the fifth member of the family, a convertible bed in the table area” (that was explicit in their mails).
Sadly, we discovered just when we arrived the very first day to the Wild Campers/Nordic Campers premises (so, be careful Wild campers and Nordic campers are the same awful company, don´t trust any of them) that our motorhome was NOT AVAILABLE (nobody alerted about us until the last second) and in the ONLY ONE they offered did not correspond to the requirements we had made before booking. It was MUCH SMALLER (for 3 people), instead of the four beds promised in their mails. It only had a double bed for 2 people above the cabin, and the remaining threeshould sleep on a convertible bed at the Table area. Once converted the Table area in a common bed for 3!!!!!, the whole room of the caracan was covered with that matress, without being able to go to the bathroon or to have some free room to move in the motorhome. IT WAS UNACEPTABLE.
BUT instead of apologizing or finding a solution, we spent 2 hours argueing, while the man responsible for the premises, (, the one who arranged the reservation with us by mail, assuring us the five beds and a big motorhome) tried to convince us that this small motorhome was equivalent and it only involved a change of the model, something (in his words) that was allowed. CHANGE OF THE MODEL? From a motorhome with enough room for 5 people and four beds and an additional convertible bed to a clearly smaller one with 2 beds and only a convertible one which occupied the whole interior of the van?
Believe me, the 2 worst hours of my life, suffering their manouvres to cheat us, insisitng that the motorhome offered was equivalent to the one promised. We asked to talk directly with the manager, but apparently he was at a busy meeting and was not posible to deal with anybody else. After these horrid 2 hours argueing we threat them with calling to the Police.
Finally, two members of the team (witnessing form the background and completely ashamed for the unacceptable situation) took the lead and decided to give us another van which corresponded with the characteristics we had arranged, which was booked to be delivered to another family the day after.
But guess what? We thought that our bad experienced had finished, but that van broke down 24 hours later, and when I say broke down is because it suddenly didn not move at all!!!!!. What a nightmare. We need to spend half a day waiting for another van to substitute it.
We had never experienced anything similar before. PLEASE don´t be tempted to hire with WILD CAMPERS/NORDIC CAMPERS because their prices are apparently slighty lower. Now you understand the reasons: Not enough available motorhomes, manouvres to force you to take vehicles not fulfilling the requirements promised, serious mechanical deffciencies in the vehicles (two days later we experienced how another customer also had to change his Nordic Camper motorhome because it also broke down).
DON´T TRUST THESE GUYS, PLEASE , FOLLOW MY ADVICE!!!!!

Rapido, limpio y sin ningún mareo como otras empresas que tratan de venderte mil extras