Meinungen HÔTEL JULIEN Antwerpen

No lunch available at the hotel

Nice staff and cosy room (199€)
I could play my Instrument during our stay in one of the empty rooms, which was very friendly from the staff.

The spa was not open due to renovation and there was a very mini room service breakfast for 25€. At least, some vegan cheese and sausage.
When we ordered two bottles of water, they charged another 8€ just for bringing the bottles (7€ each) to the room.
We could make a late checkout due to the illness of my girlfriend (75€ instead of 125€, normally 25€ per hour is the rate).
So in total just 3/5 stars.
Next time we’ll discover another hotel.

Ein sehr schöner, ruhiger und stilvoller Ort inmitten der Altstadt von Antwerpen. Man kommt wunderbar zur Ruhe und genießt die tolle Zeit in einer sehr inspirierenden Stadt. Sehr zu empfehlen, ein Ort abseits der Hektik.

Positives: Clean, modern and aesthetic hotel set in a beautiful building. My room was in the roof space but felt large, comfortable and spacious, with plenty of daylight. Location was within walking distance of the city centre, bars and restaurants, and a 20 minute walk to the main train station. Young female staff (sorry I didn’t catch names) were very helpful in finding a local gym for me.

Negatives: I found the room did not have enough electricity plugs - I expect most modern hotels of this standard to have USB plug ports beside the bed. I could also hear the comings and goings of neighbouring hotel rooms on my floor.

Beautiful. Lovely service.

Beautiful hotel. Easily my favorite in Antwerp. Great library lounge.

Upon arrival, I was informed that the previous guest had taken the key, resulting in an extended wait in the lobby beyond the check in time. This inconvenience was compounded by the attitude of the receptionist, who seemed more interested in giving me dirty looks every time than providing assistance. This young man literally asked me "who are you?" and stared at me up and down and never smiled while he would be very polite to all other guests. Not sure if this is a covert racism or personal, but either way very unpleasant . While waiting in the lobby like a bum, he offered me a refreshment so accepted it thinking it as a token of apology, but later found out that he charged me (I complained, and the female staff voided it though).

On a positive note, the female staff and spa employee were friendly and accommodating. The room was nice and quiet, but the bathroom had stains here and there and the cleanness can be definitely improved.

벨기에가 인종 차별이 심하다는건 익히 들어 알고 있었지만 그래도 4성급 호텔에서 당할 줄은 몰랐음. 모든 스태프가 그런것은 아니지만 유독 한 젊은 남성 스태프는 위아래로 훓어 보며 너 누구냐 뭐하는 사람이냐 .. 다른 백인 손님들은 깍듯이 미소 지으며 대하며 나만 보면 찡그리고 암튼 돈내고 기분 더러웠음. 더 기분 나빴던건 내가 묵을 방의 키를 그 전 손님이 가지고 가 버려서 체크인 타임이 훨씬 지났음 에도 한참을 기다 렸고 .. 정말 피곤 하고 쉬고 싶었지만 아무것도 해줄수 없고 심지어 그 전 손님에게 재촉 전화도 할수 없으니 니가 참으라 고만 했음. 그 와중 혹시 음료 드실꺼냐고 물어봐서 당연히 공짜 인줄 알았지만 그 젊은 남자 스태프가 차지 다 했음. 스파와 룸서비스 모두 훌륭 했지만 그 젊은 남자 스태프의 태도와 호텔방의 묵은때 랄까.. 암튼 전반적으로 매우 별로 였음. 매우 안타까운 일이기는 함 왜냐면 다른 모든 스태프가 친절 했고 스파도 매우 훌륭 했기때문.. 난 정말 이 호텔을 사랑 하고 싶었지만 한명의 미꾸라지가 모든걸 흐리고 당신의 여행을 망치는건 순식간임.

Nice ambience

Modern ingericht, stijlvol hotel, midden in het centrum, op wandelafstand van restaurants en parkeergarage "Handelsbeurs".

Kamers zijn een lust voor het oog. Wij verbleven in de terrace room, een kamer met een klein buitenterrasje met leuk uitzicht over de stand. Minder puntje: bad kraan viel naar beneden toen we deze aanraakten + toilet was niet 100% clean toen we toekwamen. Wel weer een zeer goed bed waarin we zalig geslapen hebben.

Onthaal super gastvrij. Ook bij het lekkere ontbijt vriendelijk bediend. Geen vraag was te veel voor de twee dames die het ontbijt verzorgden.

Had an amazing stay at Hotel Julien! It honestly felt like a home away from home with its cozy family vibe. Nisrine and Morgan deserve a shoutout for their top-notch service – they were attentive and just amazing. The place was spotless, which is a big win for a clean freak like me. Plus, you can't beat the location. This hotel is definitely doing things right! Can't wait to come back.

Friendly service
Hotel and room amazing
Bar is also downstairs and we spent most night on the big bar lounge

Mooie lokatie. Boutique hotel. Super knus. Soort huiskamer gevoel erbij. Lieve mensen. We hebben al in diverse kamers geslapen en alles was top. Kamer 23 is de suite. Ik denk de mooiste kamer. Met open haard. Aparte woonkamer. Alles erop.

En super ook dat je vlak van tevoren een mail krijgt met de vraag of je extra opties wilt zoals champagne op de kamer of rozenblaadjes. Dat deed het natuurlijk goed bij mijn geliefde!

The service was friendly but staff was very young. Although age is just a number, at the bar it showed the lack of experience. When our party of 7 ordered cocktails, we noticed that it was taking a long time and saw the young girl looking up the ingredients from behind the bar. After approximately 30min we received the first 3 drinks and noticed that the cocktails were not mixed in a shaker, they were also in the wrong glasses and we had no ice. We sent 1 cocktail back as it was just undrinkable. After 45min we got the other remaining drinks. When we then ordered a beer as we thought this would be quicker, she served us 1 cold one and 1 hot one?? absolutely terrible experience. We went to reception to complain politely and mentioned that she is also there all alone for the whole bar area and that she maybe needed some help, it took again 15min for someone to show up. We will not book again as we also believe the prices of the room and bar do not really match up to the quality.

Pas de service, pas accueillant, pas chaleureux !
Pour un hôtel de ce standing, il n’y a pas de sourire, on ne se sent pas accueilli, au contraire on a l’impression de gêner.
Le personnel de l’accueil n’a été serviable (juste efficace).
Nous avons demandé un conseil pour un bon restaurant : « c’est les vacances tout est complet, allez sur la grande place ».
Le personnel du petit déjeuner est trop expéditif :
Fin du petit déjeuner à 10H30, le staff a débarrassé à une vitesse exagérée le buffet, allant même jusqu’à enlever mon assiette alors que j’étais encore à table.
Nous avions réservé le spa pour 1H, délais de 24H en amont car très sollicité, au moment d’arriver il y avait doublon de réservation, malgré une confirmation de l’accueil.
La chambre était néanmoins confortable et très propre.
Nous ne recommanderons cet établissement.

Fantastic stay, amazing staff

Super gezellig gelogeerd in een mooie ruime kamer met oude elementen. Aanrader!

Very nice spa and friendly staffs. But the room itself is terrible. I was told that air conditioner and elevator break down when arrived there. The temperature was around 30. I only slept for 2h the whole night. Without being noticed in advance and compensated, it turned out to be a really bad experience in summer.

Prachtige hotel met super ambience…
Spa is super gezellig met goede massages en therapeut
Highly recommend