HOTEL BALMES ^{* * *}

Excelente!! Las habitaciones no antiguas, pero sí muy limpias y con camas muy cómodas.
El servicio de restauración de 10, buffet buenísimo y trato genial!
Si duda para repetir si vas a Calella, un hotel de 3 estrellas, q ya le gustaría a otro de 4 y 5 en cuanto a trato personal y a comida! Graciass

Ich war vor 5 Monaten mit meiner ganzen Klasse dort ich fand es sehr gut für den Preis die Zimmer waren sauber das einzige was mich an den zimmern störte war das Wasser war kalt. die Leute da sind nett außer eine Frau mit blonden lockigen Haaren sie war rassistisch zu mir. Das essen ist lecker hab mich hauptsächlich von den Pommes und kalamari ernährt das Essen hält nicht satt. Das beste fand ich die lokation weil der Strand war buchstäblich 7 Minuten zu Fuß entfernt auf dem Weg dahin gibt es so ein süßen Kiosk mit alles was man braucht dann gibt es in die andere Richtung eine Hauptstraße wo ich lidl gesehen habe sehr gut. Nur passt auf die Nachbarn auf die waren sehr genervt meiner Meinung und da läuft eine verrückte Frau herum die einen beleidigt und droht die polizei anzurufen ????. der Pool ist super.die Aussicht ist hauptsächlich auf den pool im Innenhof manche Zimmer haben auch Aussicht auf die Straße.Von dem Hotel bis nach Barcelona sind es 1 Stunde ungefähr mit dem Auto. Im großen und ganzen hab ich und meine klasse es sehr genossen dort. Ich würde da nochmal hingehen mit meiner Familie. Ich gebe dem Hotel eine 8.5/10

Bastante bueno económico y con área para entretener a los críos.

Avoid at all costs, arrived around 11am rooms wasn’t ready till 3pm not even 5 minutes of being in the rooms a glass wall shattered all over the place leading to being rushed to hospital needing stitches the front desk was rang immediately asking for help taking them over 10 minutes to even come up upon arriving they was more concerned about the blood all over the floor and bed then checking I was okay or assisting calling an ambulance they then left with no help no apologies nothing it took us asking for a different room with bits of glass still being around the room and having a 3 year old with us we was then moved to a room with a full glass interior bathroom with no privacy at all and bit strange to transfer us to a room like that after being traumatised already with what had happened.
When inspected the other room the rest of the family was in it was obvious this kind of thing had happened before with there being silver bars left in the wall where glass used to be which now wasn’t??? Had it fallen out previously on someone?? A child? And still no change? The bathrooms stunk like stale piss the cleaners changed our sheets and cleaned the room once our whole 1 week stay we would have to leave dirty towels out side the room or they wouldn’t even come in and take them our towels were replaced twice the whole time (both room)
Staff at the front desk were a shambles expect for the one man who worked night shift he was very helpfully and kind seemed to do his best for everyone
The manager however when brought to our attention we needed an accident form filling out she suddenly acted to us she didn’t understand England and kept struggling her shoulders even tho speaking to us days prior in English tried to tell us by speaking threw staff that accident forms don’t exist and we couldn’t have one, we got one a hour before we left the hotel, The hotel have refused to apologise and refused to take liability of the what happened with the rooms being unsafe but avoided us at all costs our whole stay , I had trouble walking the first few days of the stay with this happening day one! My parents would go get me snacks/ drinks from the pool bar when I was comfortable enough to go by my self I was refused every single time with the excuses the pumps not working there’s not chips left the cookers are of etc..
1 day there was a lot of people at the food area eating I felt it was just me so put it to the test I was refused chips as apprently none left so I when back to the pool then noticed my sister sat in the food area snuck round the back and asked her to go up for me she was served straight away????? Upon all of this our whole stay no complaints no arguments accrued nothing until day 5 so all this no food and completely being ignored by staff had no reasoning I felt targeted by the hotel for something that was there fault.
The rooms where filthy we spoke to a few people around the poool who has also had to move rooms with how dirty they where
The hot tub had a vile smell coming from it and had alsort at the bottom my 3year old brother ended up with hand foot and mouth from being in there. The entire pool area is ridiculous covered in files due to dirty bins not being maintained properly behind the wall.

Charming hotel just a bit off the beaten track