NIAGARA CROSSING HOTEL & SPA

The hotel is need of a renovation!
Bathrooms dated ! No vanity mirror. Room layout strange ! Windows don’t open ! Walls thin you hear every foot step above . Paint chipped stains on ceilings.
The nicest thing about the hotel is the outside brick, breakfast and view !
They honestly need to start renovating the rooms. Sadly I was disappointed by my visit!
Sink plug disgusting! No management available to address my concerns

I absolutely loved this place. I will be returning! See ya next year. ????

It is all about the view of the beautiful Niagara River.
Short walk/drive up Center St to restaurants, bakeries, and coffee shop.
Shorter walk to the river.
Large room, including an oversized bathroom.
Recommended

I had reservations to Niagara Crossing & Spa. I booked this hotel only because the site said pet friendly!!!! We arrived and I let them know we had our pet with us. I let the desk lady know it was a cat and she went on to tell me that cats are not allowed, I commented that your site says pet friendly. She went on to tell me that cats are not pets in the eyes of NY state, they are not registered pets like dogs are! I told that they are pets and my pet cat is registered just like a dog is. She went on to tell us we cannot stay at Niagara Crossing & Spa. Needless to say she did not care that we had no place to stay and we all ready paid for our stay! In all my time of traveling with my cat, I have never come across such rude and nasty people that obviously do not like cats. I will never stay or book Niagara Crossing & Spa ever again! Very poor hospitality!!!!

The best breakfast ever.