FEELING ITALY

Top notch hospitality & amazing staff. Kind & super generous ????????

If I could give a zero star review I would. Terrible company. I booked private transfers over a month ago for my group from Naples to the Amalfi Coast and received confirmation emails with booking numbers so I thought all was good. Just to be sure I emailed to re-confirm the bookings a few days before the first transfer. This was the email correspondence I received back:

“Hello again,
the transfers were not confirmed as we were no longer offering that service. You should have received a cancellation notification (perhaps in your spam box?
best regards”.

I replied saying no, never got an email saying that and I do regularly check my spam box. I also asked if they have now just left me and my group with no way of getting to our destination with only three days to reorganise and their response was

“Correct”.

That was it. No apologies, no reason for the cancellation, no recommendation for another provider or anything. Absolutely awful company.

DO NOT USE UNLESS YOU’RE PREPARED TO START EVERYTHING FROM SCRATCH AT THE LAST MINUTE.

I went on my first group trip in many years and we selected one of Feeling Italy’s rental villas in Massa Lubrense. Little did we know they were a complete “one stop shop” offering housing, transportation, cooking and excursion planning. They were competitively priced with high quality offerings. We cooked, yachted, explored, and dined with only the best! Their staff was exceptionally helpful, accommodating and patient with us. Gianluca, Imma, Sergio, Carmela, and the amazing team behind the scenes went above and beyond to give us a truly once in a lifetime experience. (Although I hope it’s not “just once” because I can’t wait for another trip with Feeling Italy again soon!!)