ANANTARA IKO MAURITIUS RESORT & VILLAS

I hate to say this but it is one of the most disappointing stays for me personally. It started out by us arriving at the airport without someone waiting for us, even though we arranged for airport pick up a week ago.. after waiting for 20 minutes we had to call the hotel and spoke to 4 different people all asking for the same information until we talked to the manager - I believe his name is kareem - who asked us to go back inside and past airport security to get to their counter.. as everyone know this doesnt work but we tried and asked the security to let us pass and they refused. A respectable resort would send someone right away to pick up the guests and make sure to welcome them in a way that is fitting to Anantara’s reputation.
We arrived to the hotel and no acknowledgement of what happened what so ever..
as for the service, we’ve been here for three days now yet our room has only been clean once, the second day we had to call them to clean the room, the towels were kept the same and not changed.. no water has been provided. Third day we’ve been out of the resort from 9:00 a.m until 6:00 p.m. yet we come to the room and it hasn’t been cleaned yet!!!!!
Very disappointing and does not even live up to a portion of the Anantara brand name… we keep comparing it to the Layan resort in Phuket which was absolutely one of our best stays and this is why we chose to stay at Anantara mauritius .. however we were very disappointed and it’s such a shame because the resort and the location is absolutely perfect and breathtaking!

It's a beautiful place if you come for a holiday. The rooms are huge and spacious. The staff is nice as well. The food, there is not such a big variety, butI recomend the burger.

قريب من المطار بعيد عن الخدمات يوجد مسبحين

Dies ist wirklich ein Wundervolles Hotel eine Sehr Sehr Schöne Anlage die einiges zu Bieten hat ich Fühle mich hier wie auf Mauritius angekommen eine richtige schöne Ecke und der Strand vom Hotel ist auch sehr Schön.
Nur weiter zu empfehlen!

Super schöner Strand , sehr nettes Personal und eine super gepflegte Anlage. Leider ist es an diesem Standort oft Windig.