HI NEW YORK

Excelente hostel. Me encantó la energía. Sin duda volvería.

Bed and pillows are hard and squeaky, it's too hot in the room, woke up a few times in the middle of the night sweating. There was a huge freakin booger on the wall by my bed, and the outlets don't work. 2 girls working the front desk during my check in looked like they obviously hated working there ????

This Hostel was one of my worser hostel visits. The location in the city is pretty good with the Subway being 1 block away, but it takes about 1,5 hours from either airport to get to it by Subway. After I arrived I was told the room would be ready by 3 p.m, it wasn’t ready until 4, because the room was being „prepared“ (See attached photo to see how my bed was prepared…). When I could finally check in, it took about 15min for no apparent reason. I was also told I would have to move rooms after the first night of my four night stay because of a big group coming… Not very pleasant unpacking and repacking all your stuff after one night, just to move to a different room in the same building.
The move turned out to be good though, because the first night I slept in a room which was clearly not renovated. The mattress was as hard as a gym mat, the plug by my bed did not work and the bed was too short for me and feet stuck out the back (6ft 3“). Also every room has a humidifier that runs 24/7 because the windows can only be opened a small crack. This humidifier is extremely loud and I could hear it through my noise cancelling AirPods playing music during the night. The blinds on the windows also don’t make the room completely dark, which doesn’t contribute to a good nights sleep after a long day exploring the city. The rooms all have bunk beds, but the old beds shake completely if one of the people in the beds move, making it very hard to fall asleep if you are paired with someone who moves a lot when they sleep.
My move after the first night I then had to move to a different room which had been renovated and was a lot better bed wise. The new room was now a 8 bed room instead of the 6 bed room I had booked and payed for. I was told this room was $9 cheaper than what I payed, but I was NOT refunded. These beds were very comfortable and also had blinds on each bed for some privacy, which was not possible in the old room. However this room had walking lights on the wall that could not be turned off, and lit up a good bit of the room. My roommates and I had to resort to covering them up with the trash cans so the room was dark. The blinds in this room also didnt close completely. There is one bathroom on every floor for each gender which was decently clean though, however the showers do NOT get warm and stay Ice cold, Not very pleasant…

Putting up with all of this would be fine if this hostel was 30-40$ a night, but knowing I paid over 80$ a night during this stay, I will definitely not return to this Hostel.

Hostel muy bien ubicado, cercano al Central Park y con muchos servicios cercanos. El personal del hostel muy atentos, amables y buena onda.

Hola!! Realice una reserva hace algunos días para el mes de mayo, pero ésta me quedo errónea, reserve sin darme cuenta una habitación de 8 personas pero solo hombres, deseo cambiarla para una habitación de 4 personas claramente compartida con mujeres, he enviado correo pero aun no me dan respuesta, he intentado comunicarme vía telefónica pero no lo he logrado, adicional el cobro no se me ha hecho, puedo pagar una vez llegue al Hostal. Agradezco una pronta respuesta a mi solicitud, estoy muy inquieta con el tema porque dice No Reembolsable.