ST REGIS HOTEL

Lumpy old beds that cause actual pain sleeping on them, tiny showers smaller then a port a potty. Polite front desk and staff, unsympathetic and dismissive director of front office. Any complaints will get a canned email response, and you’re dreaming if they’ll take any steps to make your complaint rectified or attempt to assure that you are a satisfied customer

Amazing, amazing, amazing. I had never stayed in a hotel like this and my girlfriend and I went for Christmas and to say we were blown away would be an understatement. The rooms, the service, the restaurant, all amazing. I don't usually care for hotel food, but it was actually something I would eat, even if I wasn't staying at the hotel. Everything about this hotel, from the rooms to the slippers they gave us, everything screams luxury and relaxation. It was amazing.

Good location. Great service. Very restful place to stay.

My wife and I recently had the pleasure of hosting our wedding reception at the St. Regis San Francisco, and I must say it was an absolutely unforgettable experience. From start to finish, the St. Regis team, led by the incredible Meeting and Event Manager, Joyce Ordonez, exceeded our expectations and created a magical atmosphere for our special day.

Joyce Ordonez deserves special recognition for her exceptional professionalism and dedication to making our reception perfect. She went above and beyond to ensure that every detail was meticulously planned and flawlessly executed. Her attention to detail, responsiveness, and warm demeanor made us feel like we were in capable hands throughout the entire planning process. Joyce truly understands the importance of such a momentous occasion and worked tirelessly to make it a day we will cherish forever.

The entire staff at St. Regis San Francisco deserves commendation for their warm hospitality. From the moment we arrived until the day we left, every member of the team greeted us with a genuine smile and made us feel right at home. Their commitment to providing outstanding service was evident in every interaction. Whether it was assisting with our requests or simply offering a friendly greeting, the staff made our entire wedding party feel welcomed and valued.

The bar lounge at the St. Regis was a delightful surprise. It was not only impeccably clean but also provided ample seating for our guests. We appreciated the sense of privacy it offered, allowing our group to enjoy each other's company in a cozy and sophisticated atmosphere. The combination of privacy and a touch of luxury made it the perfect place for our guests to relax and enjoy the evening.

And let's not forget the food! The culinary delights served at our reception were simply amazing. From the appetizers to the main course, every dish was expertly prepared and bursting with flavor. Our guests raved about the quality of the food, and it truly added to the overall enjoyment of the evening.

After our incredible experience, there's no doubt that the St. Regis San Francisco will be the only hotel we consider when we visit the city in the future. The level of service, the attention to detail, and the genuine care shown by the entire team, especially Joyce Ordonez, left an indelible mark on our hearts. We couldn't have chosen a more perfect venue for our wedding reception, and we are immensely grateful to the St. Regis for making our special day absolutely magical.

If you're looking for a place to host your wedding or any special event in San Francisco, I wholeheartedly recommend the St. Regis. It's a place where dreams come true, thanks to the exceptional team that works tirelessly to ensure your happiness and satisfaction. Thank you, St. Regis San Francisco, for giving us memories that will last a lifetime.

Very pleased and will be returning again.