AUBERGE RESTAURANT LOUIS-HÉBERT

Très beau restaurant, très bon service, nourriture excellente.

Good food and authentic French style.

Je ne peux point commenter sur les chambres car nous y avons aucunement séjourner. Cependant, nous avons passé l'une des meilleures soirée à vie dans ce magnifique resto. 5 étoiles n est guère suffisant pour la qualité de la nourriture et le service que nous avons reçu durant le repas.
Une équipe de rêve pour le succès du restaurant. Je vais refaire les 4h30 de route seulement pour déguster d aussi succulents plats❤???? succès au chef et à notre magnifique et humoristique serveuse????????

Excellent meal on the heated patio , we tried the braised beef cheek and duck confit.

Very unsatisfied. Service was mediocre (definitely NO FINE DINING!!). We ordered the Argentinian red shrimp linguine and the brazed beef cheek, both to share between me and my wife. Both dishes came in within 5 minutes from ordering!! (fine dining??). The linguine dish was average. But the worst was the brazed beef cheek: this dish did not look nor tasted fresh: the outside was hard and the inside dry. We guesses it had been “re-heated” - how can you cook such a dish in 5 minutes??).
We asked for a suggestion for the wine and the lady server told us, “The wine list is over there” (pointing to the table next to us)…
We ate the linguine, but did not touch the beef and complained with the server, who in turn called the manager. The manager took away the dish and admitted that we were right with our complaint. He offered to replace it with another dish. We should have left right then and there, instead we decided to give them another chance and ordered the hen dish. The latter, again, came within 5 minutes!!?? The hen had a very bland taste, nonetheless we ate it, after all it was getting late to try to book another restaurant. We complained with the manager, again, and let him know that we were very unsatisfied and that the service and food did not meet the expectations of their ratings. The manager only said, “I am sorry”. So we paid the bill in full and left. About 10 minutes later, while we were walking nearby, the manager asked us if we wanted to speak with their chef. We agreed and told this person (we later learned from another source that he was a sous-chef or just someone in the kitchen who spoke english) the same thing. He agreed with us that the beef was not right and then added, “it was not cooked enough”…That was a lie because the beef was “overcooked”, not undercooked! They offered us some free dessert, but we declined. Too late!
What a disappointment in this place. We had made a reservation (strongly recommended), but the place was actually empty.