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Meinungen THE MANDRAKE HOTEL London

Meinungen der Mitglieder zu THE MANDRAKE HOTEL

3.8/5

22 meinung

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Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.

Nat G.

Besucht in märz 2024

Absolutely perfect stay as usual! Thanks again from the royal opera team and co❤️

Karolina K.

Besucht in märz 2024

Yopo the restaurant at the Madrake Hotel is incredible. Fantastic food, wonderful staff working there and the interior is excellent

Francisco C.

Besucht in märz 2024

We had the pleasure of staying for 3 nights at this hotel. The staff were incredibly approachable and helpful from the moment we arrived. Although our rooms were not ready upon arrival, we were offered a room for 2 hours to rest and freshen up before our suite was ready. Unfortunately, we didn’t have the opportunity to enjoy breakfast at the hotel, but it seemed quite nice. The manager was always present, greeting us warmly, showing us around both rooms (the hospitality one and our suite), and explaining how everything worked. He offered us an amazing ginger welcome drink, and in our room, we found a bottle of Old Fashioned cocktail, chocolates, and a welcome letter. The restroom boasted heated marble floors, and the suite was spacious. We were also invited to visit over the weekends; they have a club which is free for paying guests. The location is perfect, near Soho and Bond Street. We can’t wait to return.

Chas B.

Besucht in märz 2024

Absolutely sensational & borderline psychedelic venue, it really is one of the most unique spots in London with incredible art covering every conceivable surface. I'm still reeling from the sheer sensory overload of my visit, private dining room out of a 007 or starwars film set, incredible incredible incredible!

Yan S.

Besucht in februar 2024

I am obsessed with this place...
Everything is curated beautifully
Just about to have a big private lunch in the PDR so will return with more info from that.
These images was from a fashion show we did the flowers for a few years ago in their courtyard. The courtyard has a new installation there now
This place is cool and if you stay here all your London friends will be desperate to come and hang out with you here

Marley M.

Besucht in februar 2024

Overhyped and felt rushed during service - rude front of house staff which is a shame because the food is rather nice. Wouldn’t return or recommend to friends

Patrick E.

Besucht in februar 2024

Staff was excellent. The rooms were clean, and the hotel bar/outside areas were exquisite.

Isabel

Besucht in februar 2024

Ricardo‘s a gem! Best bartender!

patheesen

Besucht in februar 2024

Unbelievable great hotel, the art installations and eye for detail are outstanding. Cool but friendly staff, great general manager. This is lifestyle boutique to the max. A true hidden gem in the center of London.

Mikey S.

Besucht in februar 2024

Misael was such a great host. Had a wonderful meal. Very attentive. 10/10

Vincent P.

Besucht in januar 2024

This was an avant garde meets gothic revival atmosphere. The rooms were dark and mine had a strange feature that would allow me to share myself showering with my neighbor by flipping a switch and turning the glass between the two bathrooms “transparent “. I don’t even want to see myself naked. Much less my neighbor. How strange. The place was full of surprises. At 60, we were the oldest guests of the hotel. The staff was attentive and the restaurant food was exceptional. Overall, a very nice experience.

robert o.

Besucht in januar 2024

You can’t really get a more trendy, visually stunning establishment then this one. Everybody, especially the girls are incredibly beautiful and ultimately I really wasn’t prepared for what it was lol…. Only reason it was 4/5 was because it was eye wateringly expensive.. but I guess it would be expected being in that part of town and rubbing shoulders with the genuiney rich…. Food not bad

Matt P.

Besucht in dezember 2023

We got there for drinks you find that they have very expensive cocktails that were not that good and very tiny. Most awful thing was the staff: for what you pay, you would expect some manners, but that wasn’t the case. The barista looked annoyed, and at the time of paying there were another two members of staff that literately said nothing to us, or even look at us for that matter.

John G.

Besucht in dezember 2023

This place is off the chain awesome! The bars are fantastic! The sound system, design, service and vibe are all on point!

Kishore P.

Besucht in dezember 2023

Great bar, music and vibes. Will 100% be visiting again.

Pierre B.

Besucht in dezember 2023

We came here with my friend for drinks several months ago and stayed for a good two hours and had a good time.
When we were about to go (8 ish), the barman told us that we should come back later in the evening as the bar is turning into a kind of after party place. To which we say we will.
When we come back and walk 25 minutes to get back to the place after our dinner, the lady at the entrance goes and check if we can come in first and finally tells us the place is full and refuses us the entry as if we were teenagers refused the entry in a night club.
At 32 years old, I wasn’t expecting that even less from a 5-star Hotel.
I could understand that the place is full, but why overpromise anything and therefore make us walk back there for nothing? And why not making an exception if she knows we walked back there for a while and been promised it as I told her?
I appreciate the fact that the place is a lot around « cool vibes » which makes it very nice and unique, but at the end of the day, it remains a 5-star Hotel and treating customers this way is not acceptable. Even from a non-luxury place, managing expectations in a wrong way like this is not really acceptable.

Sarah O.

Besucht in dezember 2023

This was the worst hotel I've ever experienced in terms of customer service, definitely not a five star experience.The charger on the bed was broken, we were rudely told to buy a charger when asking for a charging plug. We called several times asking for more water and milk for the coffee pods in our room, only to be charged for it. I said good morning/afternoon to staff three separate times, only to be glared at and ignored. On checkout, the front desk double charged me and I spent 30 minutes trying to explain to them and showed them my receipts, only for them to blame me for using a third party booking site. The bar was beautiful, and the gong bath was spectacular--these are the only redeeming qualities.

Mustafa G.

Besucht in dezember 2023

The Mandrake: Elegance and Culinary Delight

The Mandrake offers an elegant dining atmosphere combined with high-quality service. This exquisite setting is complemented by a selection of delicious meals and drinks, all enhanced by the presence of good music that sets a perfect mood.

The attention to detail in both the decor and the plating of dishes is impressive, creating a luxurious and refined experience. The cuisine is not only flavorful but also creatively presented, showcasing the skill and artistry of the kitchen. The drink menu is curated with care, featuring a range of fine wines and expertly mixed cocktails.

The staff at The Mandrake are attentive and knowledgeable, adding to the overall excellence of the dining experience. Their professionalism ensures that every guest feels well taken care of.

In summary, The Mandrake is a top-choice destination for those seeking a high-end dining experience where elegance, gastronomy, and ambiance harmoniously blend. It’s an ideal spot for special occasions or for anyone wanting to indulge in a night of culinary luxury.

Chris P.

Besucht in dezember 2023

Fab place for drinks ... cool bar, service brilliant

Linvi

Besucht in dezember 2023

The hotel has a bar within with loud music in the evening until ~1am. This is definitely annoying if you plan to rest before that time.

The place is very nicely located with spacious bedrooms and a very welcoming staff.

I assume that not all rooms experience noise issues but with my personal experience I can't recommend this place.

Without the noise I would have rated this place a 5 star.

WEI-HAO S.

Besucht in dezember 2023

Really bad experience. Went there to meet friends for drinks but was treated with bad attitude and felt awful because i was wearing trainers by Nike. Not by McQueen. And told because they are 5 stars hotel. I have been to other much higher standard hotels for meals and drinks and never been treated and sent away like that. Cautious for going if you are not posh enough.

John C.

Besucht in november 2023

Walk through the entrance into a different world, that was 5 years ago...
In 2023 book a room and get a confirmation set in stone, carved into our hearts, Guaranteed.
Less than a month out for our Christmas stay Booking Cancelled "We understand the inconvenience this may cause, especially during this festive season. Your understanding in this matter is greatly appreciated."
No reply to 2 E mails, so remember nothing is what you think at The Mandrake