OUD HUIS DE PEELLAERT * * * *
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Hotel in Brügge in einem ehemaligen Baronsanwesen und bietet Seminarräume und eine Sauna.
Dieses Hotel fügt sich majestätisch in die beiden Gebäude im Empirestil ein, in denen es seinen Platz gefunden hat. Dieser Ort, der früher dem Baron de Pellaert gehörte und an dem dorische Säulen blühen, ist von Eleganz und Raffinesse geprägt. Jedes der geschmackvoll eingerichteten Zimmer vermittelt den Eindruck, in einem bürgerlichen Haus des 19. Jahrhunderts zu wohnen. Das Hotel verfügt außerdem über zwei Seminarräume und ein Fitnesscenter mit Sauna, die im Keller aus dem 16. Jahrhundert untergebracht sind. Komfort, Wohlbefinden und Ruhe!
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Meinungen der Mitglieder zu OUD HUIS DE PEELLAERT
Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.
Petit déjeuner excellent.
Très bien situé.
Je recommande a 100 %
Ein Hotel in der Nähe finden
Upon check-in, I was informed that the premium room I had reserved was not ready, which I understood and accepted. However, I was surprised to notice that during the same process, my brother, who registered after me and booked a lower-category room, received his room immediately, along with detailed instructions to explore the city.
While waiting in the hotel lounge with my husband, I assumed my brother would also come to wait with us. Upon realizing he wasn’t with us, I went to the reception to inquire about his whereabouts. At that moment, the receptionist first expressed surprise and asked if we were together. Later, she informed me that he had already entered his room.
The situation became more perplexing when, subsequently, requesting a room with separate beds for my brother, I was assigned his room, despite having booked a premium room, and my brother had paid for a lower-category room.
When I consulted with another receptionist, I was assured that all rooms were premium, including my brother’s. To avoid causing inconvenience to my brother, I did not pursue the complaint at the reception.
Furthermore, I observed that other guests who arrived after me were welcomed with a welcome cocktail. This added to the extended wait, negatively impacting my experience, especially considering that my husband wasn’t feeling well and needed to rest in the room. However, we could only access our room when my brother requested a switch to a room with separate beds.
This lack of coordination in guest registration further contributed to the confusion and negatively affected my experience at your hotel. As a customer, I am disappointed, feeling that the expectations for reserving a premium room were not met.