HÔTEL JULIEN

Beautiful hotel. Easily my favorite in Antwerp. Great library lounge.

Upon arrival, I was informed that the previous guest had taken the key, resulting in an extended wait in the lobby beyond the check in time. This inconvenience was compounded by the attitude of the receptionist, who seemed more interested in giving me dirty looks every time than providing assistance. This young man literally asked me "who are you?" and stared at me up and down and never smiled while he would be very polite to all other guests. Not sure if this is a covert racism or personal, but either way very unpleasant . While waiting in the lobby like a bum, he offered me a refreshment so accepted it thinking it as a token of apology, but later found out that he charged me (I complained, and the female staff voided it though).

On a positive note, the female staff and spa employee were friendly and accommodating. The room was nice and quiet, but the bathroom had stains here and there and the cleanness can be definitely improved.

벨기에가 인종 차별이 심하다는건 익히 들어 알고 있었지만 그래도 4성급 호텔에서 당할 줄은 몰랐음. 모든 스태프가 그런것은 아니지만 유독 한 젊은 남성 스태프는 위아래로 훓어 보며 너 누구냐 뭐하는 사람이냐 .. 다른 백인 손님들은 깍듯이 미소 지으며 대하며 나만 보면 찡그리고 암튼 돈내고 기분 더러웠음. 더 기분 나빴던건 내가 묵을 방의 키를 그 전 손님이 가지고 가 버려서 체크인 타임이 훨씬 지났음 에도 한참을 기다 렸고 .. 정말 피곤 하고 쉬고 싶었지만 아무것도 해줄수 없고 심지어 그 전 손님에게 재촉 전화도 할수 없으니 니가 참으라 고만 했음. 그 와중 혹시 음료 드실꺼냐고 물어봐서 당연히 공짜 인줄 알았지만 그 젊은 남자 스태프가 차지 다 했음. 스파와 룸서비스 모두 훌륭 했지만 그 젊은 남자 스태프의 태도와 호텔방의 묵은때 랄까.. 암튼 전반적으로 매우 별로 였음. 매우 안타까운 일이기는 함 왜냐면 다른 모든 스태프가 친절 했고 스파도 매우 훌륭 했기때문.. 난 정말 이 호텔을 사랑 하고 싶었지만 한명의 미꾸라지가 모든걸 흐리고 당신의 여행을 망치는건 순식간임.

Nice ambience

Modern ingericht, stijlvol hotel, midden in het centrum, op wandelafstand van restaurants en parkeergarage "Handelsbeurs".

Kamers zijn een lust voor het oog. Wij verbleven in de terrace room, een kamer met een klein buitenterrasje met leuk uitzicht over de stand. Minder puntje: bad kraan viel naar beneden toen we deze aanraakten + toilet was niet 100% clean toen we toekwamen. Wel weer een zeer goed bed waarin we zalig geslapen hebben.

Onthaal super gastvrij. Ook bij het lekkere ontbijt vriendelijk bediend. Geen vraag was te veel voor de twee dames die het ontbijt verzorgden.

Had an amazing stay at Hotel Julien! It honestly felt like a home away from home with its cozy family vibe. Nisrine and Morgan deserve a shoutout for their top-notch service – they were attentive and just amazing. The place was spotless, which is a big win for a clean freak like me. Plus, you can't beat the location. This hotel is definitely doing things right! Can't wait to come back.